DO NOT USE THEIR AUTO CENTER!!! I dropped my car off to have the tires rotated and the balance checked. About 30 mins later, I received a phone call from the staff that they weren't able to get to the lugnuts, due to a cap that covers them (something that can be popped off simply with your hands). However, I had to come in to show how to do it. When they finally finished the balance over an hour later (a simple procedure that only cost $9), I followed the tech out to the parking lot, to grab my key. When I got to the door, he rolled down the window and asked me how to open the door. Not sure where the difficulty was in that. To make a long story short, it ran horrible afterwards due to the auto service's incompetence. The last thing they told me was that I would definitely notice a difference. And they were right! When I took it to a reputable mechanic afterwards, he found that the balances were way off and the amount of wheel weights put on them exceeded the amount you would see on big mud tires! I was quick to complain to the good folks at Walmart with zero response, much less a refund or offering to pay to have it repaired. After over a month of silence, I decided to write this glowing review. read more

Store is clean enough and fairly well-stocked. As in many Walmarts, it is woefully understaffed. I've been waiting 30 minutes to return a $20 swimsuit. One cashier has been working with one client the whole time. The other is doing her best to manage the rest of the line. It's almost as if they want to make returns so painful you'll just eat the cost. A manager came and helped two people and then disappeared. Sigh. Walmart truly does suck. read more

Walmart Supercenter - The line behind me. Front is as bad. - Department Stores Near Me - Williamsburg, Virginia

There was only one register open and people in line were told by the cashier to go to self serve. Sad!!!!!

This is by far the worst Walmart for customer service I've ever been to. From management to bakery, you cannot find a single helpful person working in this establishment. read more

I really like this Walmart. With the training center right on the property the service seems unusually good. I have frequently complemented them on their sugarless desserts but unfortunately they have gone down hill. They have the same things all year long, over and over. Was really disappointed to not see the Patty Lebell pumpkin and sweet potato sugarless pies appear this year. They were there for a really limited time last year and were gone before Thanksgiving. On a whole the baggers are really good. I could do without being told to have a blessed day. I wish their 20 and under manned checkouts were still there. Seems like while they are training new employees they are finding ways to replace them. read more

Due to the Covid 19 restrictions I tried the order online pick up at store system. Most of the items I requested were available with a few exceptions. Some substitutions were rejected by me. The shopper must have been someone who was clueless about food prep / cooking. People who arrived after me were served before me which was irritating. The worst thing was either my credit card information was stolen from the Walmart online / app system or an employee took down the information because a week later multiple attempts to make purchases using my account information were made ! Not cool. This organization was the only time my data was provided on line. Luckily Discover was on top of the situation and alerted me so I could deny the purchases. read more

Typical Walmart store. Had to wait around in here while getting a flat on 64 on the way back from OBX. Got a haircut, it's pretty nice! But basically, like I said, typical Walmart store. Fine to shop in. read more

This is just a review of the Tire & Lube center I went in three times, places four phone calls and still ended up with no tires. I went in the first time to get new tires and they didn't have any of the tires for my car in stock. The salesperson said she could order the right size for me to be picked up a week later. I agreed, paid for the tires and showed up the next week. Everything was set to get the tires changed when the mechanic called me to say the salesperson ordered the wrong size. They placed a second order, I waited another week, and when I returned, this time they ordered the correct size, but "the warehouse delivered the wrong tires". They want me to wait again to place a third order, but I said no. If they can't be trusted to punch in the correct numbers into a computer, how can i trust them to properly install $500 tires on my vehicle? The worst thing about this is that all they said was "sorry". I'm going around driving with old/unsafe tires for weeks and risking my life because of their incompetence, and all I get is a lousy "sorry". read more

This is one of the nicer and larger Wal Marts I've been to in a long time. They have a huge selection and really good prices. They have a great produce selection! It was also really clean. Now if we could only have Wal Marts like this out in California rather than the small dirty ones we have. read more

The auto repair department was completely understaffed and I'm pretty sure folks were working without overtime. Shame on you, Wal-Mart.

Went here while staying at great wolf lodge. This is a convenient location as there isnt much to go to right next to resort. They had all the items in stock that I wanted. I bought food drinks and toys for the kids. The store was packed but clean. The prices were very good. The staff was friendly and fast and the lines moved quickly. No where near as trashy as other walmarts. No problems here. read more

I've recently moved from northern Virginia to near Kilmarnock and compared to most stores where I came from the Kilmarnock Walmart is much better and the staff are much more friendly and helpful!! As the selection of stores within a reasonable distance is limited having this store here is wonderful. read more

Called prior to check on an item availibility (tent). Employee said not in stock but shown in stock online. Went there and there it was!

We just recently moved to the area and thinking this would be a convenient way to knock out my shopping all at once...boy was I wrong. I have visited this establishment probably about 5 times in the past couple of months. And each time, it's a different type of experience and ordeal and I keep thinking the next time has to be better. I wouldn't say that it is well stocked. For example...coffee creamer...who would think that you would be out twice in a week. Maybe it was coincidental, but each time my wonderful hubby dared the challenge of going into WalMart, just for creamer, they were out. The cheese is EVERYWHERE in the cheese section. There were some that was in the appropriate hanging slots, but then there was a mess of different kinds just thrown down in the cooler below. No organization at all leaving me unable to find what I was looking for. On a seperate occasion, we went to get a camera card and in order to get that you have to get an associate to unlock the hanger where it is hanging. Low and behold, there's a line at the electronics area and the guy is around the corner talking with some folks about a computer. I am not even sure they were buying. I dunno...but we simply ripped it off the hook and paid for it up front. On my way out the door, with a screaming kid in tow, the lady standing by the door decides to chide me for getting a cart that was broken. I simply told her I got it from where the rest of them were and she said she purposely hid that one because it was broken. Ummm, no way am I going to dig out a cart...I don't have that kind of time. Nor did I have that kind of time to argue with her. If it was that doggon broken, why did you put it with the others??? This is not the first occasion where the associates were anything more than rude. I can't say that I won't go back but I certainly won't welcome it or look forward to it. It is more of a hassle than a convenience. Sadly, most WalMarts are becoming this way. read more

We stopped in here for just to buy an eyeglasses case while we were on Our Vacation and this was a great Walmart! This is not like most of our Walmarts back at home. People here speak english and are super nice and friendly. Their store was easy to navigate and super clean and of course like all of Walmarts they have great prices and you can find anything that you want here. We would come here again if we ever need anything when we are visiting Williamsburg. Excellent Walmart!!!!:) read more

Bought 4 Goodyear tires from Wal Mart last year. Three alignments later I learn that one of the tires was defective. Wal Mart didn't care and refused to make it right. That's what I get for buying cheap Chinese crap! Nevermore. read more

Personal in automotive act as they don't care about you. Called customer service and they acted worst