I'm a usual shopper here but do not recommend buying lottery tickets here. It's a major hassle if the machines has an error and being told to call a phone number despite having a receipt that clearly says failed on a order for scratch tickets. Otherwise good enough store for shopping. Staff is sometimes rude depending on what you need. A few of them are nice however. read more

Had a nearly flat tire and two nearby gas station pumps took money but did not function....tire store closed for Sunday, so went to Walmart with some trepidation due to ratings on/line. They were GREAT....check-in clerk was very nice, diagnosis was quick, they did not have my tire size; But installed my "donut" and checked my tire pressure and sent me on my way. Thirty minutes total. Don't believe all the bad press people give them; this was quick, friendly and professional! read more

An employee that was terribly rude to me on Friday, Jan. 30. I asked her a question, but she abruptly said it wasn't her dept, then went as far as to lie about her name. She refused to let me see her name tag! She kept covering it with her hand! ABSOLUTELY RIDICULOUS! FYI.."Victoria" the fake name she gave me. It's not over & im not gonna forget about this. I'm gonna take this to management bc your dumbass doesn't need to be working with the public!! read more

NO they gave me a bad car part. i asked for refund and they said no at 10:30 and they close at 11. False advertising lie about your hours again and I AM GOING SUE. i was so excited for this to go to Mexico but WALMART messed it up. Missing peaces in a car tweeters, and over shitty. Made me mad and made me drive all the way back for the country roads and almost crash!! FOR MY CAR TO NOT WORK. i'm very disappointed i love this (not any more.) and the worker looked like Justin B. off brand and he was not helpful. walmart false advertisement!!!DONT GET ME STARED my girlfriend was mad when i got home bc this was our honeymoon. i hate this store. and off brand J.B i am looking for a REFUND NOW. read more

I've been a Walmart+ member for a couple of years because of the convenience, and I normally place two orders a week. I spend a LOT of money on these orders. However, it is becoming quite common for ALL frozen food to be unavailable for any online order and, occasionally, for many refrigerated items to also be "out of stock " online. When I ask about it, I'm told it has something to do with coolers being cleaned or not working, but that I can find all items in the store. That's not why I have this membership. Today makes at least twice this month (plus 2 to 3 times last month). No frozen vegetables, fruit, pizza, lunch meals, veggie burgers...nothing. I needed multiple frozen fruits and vegetables today, so I'll be going to Kroger, which is much more convenient for in-store shopping. And I'll be canceling my Walmart+ membership. I will still place an occasional order that meets the minimum for no fees, but the bulk of my business will now go to Kroger in Winchester, or Meijer in Lexington. So frustrating. read more

Was in store on 7/19/24 to pick up an online grocery order. It was not ready by 7, nor 8. When I asked at customer service how to receive my order which was already paid for, they told me I would need to come back tomorrow or cancel the order, which they would be unable to refund for 1 - 2 days, but to their being understaffed in grocery pickup. I asked if I could pick my own groceries and pay that way, and Brandon, store manager, said I would have to pick the 1,300 items that were in front of mine in order for that to be an option. I spoke to a total of 4 managers, none of whom seemed willing to pitch in when one very overwhelmed employee was trying to do several people's jobs, nor was he concerned that I drove 24 miles for a grocery pickup that I could not have, and was not concerned that by them already having my money, I was unable to buy other groceries either. read more

I love my Walmart . I go in and get out . Simple as that . Workers are always so kind . NO !! I've never worked at Walmart either . Always been in medical field . Cheaper on most items than other stores . Same item also . But we all have our choices . As I get older Walmart gets bigger read more

Need more cash registers open! Standing in line 45 minutes and lanes not moving! The floors are dirty! The prices are not marked correct. The self check registers are too slow. Your manager ain't doing his job when 50 people are waiting to get checked out and customers have stuff to do besides stand in line! You need hire some cashiers and make it easy for customers to get in and out. Your cashiers need more breaks they are working for three people and only being paid for one. Your stockers need keep shelf's stocked! Your bathrooms are always stinking nasty! Should I go on while my back hurts standing in line and not going anywhere? 9/07/2019 That's ridiculous! Walmart has went over board! We bought 24 pack of Mountain Dew and 12 pack of coke. We got stopped at door they took my receipt and scan my Mountain Dew again! That's screwed up! Guess I'll do my shopping somewhere else bc I'm not going to be harassed to just get a box of pop! Share my post if u want. Time to put a stop to Walmart making us feel like we did something wrong. read more

Winchester Walmart has the worst check out . Went there to exchange propane cylinder. Paid in garden center. Told someone with key would be out to exchange area.waited twenty minutes. No show . Went to customer service . Got money back. Went to Kroger. Took less than five minutes. On my way home. This morning went to Walmart to get milk and donuts.. got dozens had to use self checkout. No bar code or icon for dozen .. only single Ask for help,only got attitude. From service.talked to manager on duty.. she was no help.. told her when Kroger finish remodel. Will have no check out area.. scan your grocery. Hit paid app or card on file in phone. Go straight to bagging..Walmart pay attention....your grocery are 75% on your profit... game changer at Kroger... read more

Bought and purchased two items a trashcan and some bug spray. After purchasing my items I then begin to walk out of the store then I hear somebody yelling out, sir. You have to stop sir. I need to look inside your things. Sir stop and then I stopped and asked what is going on, then they proceeded to say I need to look inside the items you just purchased I asked why then they proceeded to say to make sure nothing is inside of it and then I asked are you accusing me of stealing no but we need to look inside your items. I know it is store policy to look inside items before purchasing them to make sure nobody is stealing, but it is not my fault that they are lazy. Employees are not doing their job will never go back to this Walmart, because of public embarrassment treating their customers, as if every one of them are stealing. But conclusion is I let her look in the trashcan. There was nothing in there and then proceeded to head to customer service and return the items. Nice job, Walmart. read more

Your low cost, one stop shopping needs. This place has a lot of things to offer. Produce, deli, clothes, toys, and electronics just to name a few. Has an automotive center, bank, eye care and a Subway as well. Just your regular Walmart Super Center. read more

Walmart Supercenter - Department Stores Near Me - Winchester, Kentucky

By far the worst Walmart I've been to as far as customer service goes.. I have never seen this many rude people work at the same place. I'm starting to think it's a requirement to work there. What makes this worse is I'm not basing it off a single visit like some of my other reviews, this is an accumulation of 8-10 trips over a couple months.. Every single time I've been there the same old rude people are the only ones working the registers or self scan area... 95% of the time I use the self scan to avoid having to speak to one of the evil old ladies but it seems they will always find a way to have to walk up to me and question me about a purchase or ask me if I paid for something that I'd placed in my buggy... no lady I just put it back in my buggy cause I didn't feel like paying the $3.50 so I'm gonna take the chance on going to jail for shoplifting.... After being stared at and questioned multiple times I go to leave and get the whole airport random scanning of my ticket just in case I managed to get away without paying for my Hawaiian Punch that cost a whole $1.99 with the detective checkout lady breathing down my neck!!!! I seriously don't understand why they always treat me like this when I've never stolen a thing in my life!!! It's extremely annoying! Now as far as the store goes it's actually a pretty decent store compared to the rest of the Walmart locations in my immediate area. They have a nice selection of fruit and veggies, more clothing than most places and a very nice and well stocked toy department.. the bathrooms are not bad either! So if it wasn't for the extremely rude checkout people I would give the place 4 stars without hesitation!!! But when you have as many employees as this store has and you put the Assholes who shouldn't be anywhere near your customers behind the register and put the really nice people out on the floor stocking it screams the management has no clue what they are doing.. But anyways from now on I will drive the extra 4 miles and just go to Lexington instead of here!!! read more

This store sucks! I ordered for delivery and it is 3 hours late. Never again.

Is it too much ask for one regular check out to be open in a store?Self check out is fine for a few items but having a whole cart full of food and doing it all myself makes me feel like they need to pay me.Why should I put up with this when I can go to Kroger and have someone do it for me.The one time I asked for help the worker was rude.Skip this store. read more

Go here for everything, but go too often. Some of the staff are very discontent with their jobs while others go beyond the call of duty to assist. That is why I am giving this a 3 star rating. read more

Truly the worst Walmart I've ever been to. They were out of a lot of items, only had three registers open even though the parking lot was completely full and had a very unorganized system of "traffic direction" to keep the register lines from blocking the main aisle. The only saving grace was the sweet older lady who was working as a cashier who even commented that she wished they would open up more of the registers when it gets this busy. This was my first and definitely my last trip to this Walmart. read more

Been standing at the service desk for 25 minutes and for some reason it's 8:15 and still not open

No registers open at noon today at the Winchester,Ky store, but they had 3 or 4 helping people at the self check out sections.

There's something weird about this Walmart. You have your normal zombie-like Walmart employees that we all love to hate, but then you get something weird when you mix the horrible standard Walmart employee with the amazing, helpful and kind Winchester resident. Here you'll find employees who hate their job, but still are nice and willing to help you. In other words, its still a classic Walmart, but if you're lucky, you'll find the small town Kentucky charm in the workers here. read more

Walmart Supercenter - Outside of the supercenter. - Department Stores Near Me - Winchester, Kentucky

Nothing special, everyday run of the mill Wally World with employees barely acknowledging you're there. Came here for battery cables, found them, paid and got out. read more

It's okay. Has everything you need in there. Service is decent. They don't treat their employee's that well though, I'm excited that they have brought back the self check out line's though for fast check out.. or anti social people like me, lol! read more

Auto department is awful. No one wants to help customers. Amy the clerk behind the counter couldn't help with any aspect of an order that supposedly arrived. She said she didn't have any way to help me even though she was surrounded by computers. She kept trying to hide. Awful customer service and knowledge on how to help customers. read more

This Walmart has the slowest customer service counter of any Walmart I have encountered. Are they incompetent or just not trained?

This review get 3 stars because you get followed around the store by employees. Some cashiers know Wal-Mart's price matching policy while others don't. Most of the cashiers don't and require you to get a CSM over to the register, which in turn holds up the line making you look like the jerk. Dear Wal-Mart, don't advertise that you match price if you aren't going to do it. You need to hold cashier meetings so that everyone is on the same page. This needs to be given a level of importance like you treat learning how to take care of a chemical spill. This training will pay off in the long run because cashiers will know exactly what the rules are and will not make them up before they have been verified. read more

It's a Wal-Mart so it's got its downfalls. However, this store is usually easier to get in and out of than other Wal-Marts.

This review is for the Automotive service only. I had tires mounted that i bought through Walmart.com, after tires were mounted noticed tire monitor light coming on. They removed 2 tpms( tire pressure monitor sensors from my rear wheels . Went back and talked to tanner the manager of the automotive , he stated he doesn 't know what happened but he could do nothing aboutit. Won't return phone calls , let alone even show up when he was paged. This is a safety feature built into the vehicle. Obviously the management doesn' t care about the safety of the customer and basically commiting fraud at the customer's expense. I have been a customer here for over 12 years and i have never seen anymore incompetence than the management there now. oil changes they may be alirght, but on tires i reccommend you go somewhere else where they care about the safety of the customer and just how much money they can get from them. read more

I have been buying most of my groceries there for years; however, I don't plan on going there in the future. The produce section is going downhill fast. Out of stock on some items on a Friday morning which is the busiest grocery day of the week with a lackadaisical attitude of produce staff. The deli doesn't open till 9 and employees refuse to take your order and give you an attitude when you ask if there's any chance you can get something. On the good side I will say they have some good check out ladies that are nice, efficient, courteous, and do a good job. I will miss some of the checkout ladies but am taking my business back to Kroger. Kroger might be slightly higher but run lot of sales with their discount card. I was there today and they and more stock, cleaner, with more staff who were more customer friendly and went out of their way to assist. I was so impressed with one young lady that helped me I went to the manager to tell him how helpful she was. Walmart may save you a little money but you pay for it with the inconvenience and some attitude of some of their employee especially in your deli and produce section. Will be making good use of my Kroger card and saving on gas too. read more

do not buy any rifles in walmart because they are high price and you can not take it back if any issue with it!!!!! avoid any rifles really bad experience!!!! bad customer services... read more