it's gotten a lot cleaner and more organized but having to look for an associate to unlock an item for you is still frustrating

Went in to grab something and this guy parks. I am a handicap placard holder and I point out its a handicap spot. He replies "I am the security gaurd here its okay....." so hes representing walmart and parking illegally because he feels rules dont apply to him? Do better. read more

Walmart - Department Stores Near Me - Union City, California

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This store and the security guards are a joke . Last week I seen a suspicious guy in front of the store walking back and forth. Noticed the guy was holding a batt on the side of his waste like he was going to assault someone or rob someone. I brought it to the security guards attention but that was a waste of time because all he wanted to do was go back and forth with me of what is legal or not . His statement' it is not illegal to carry a batt in public especially in an aggressive way! Bullshit that is intent to cause harm! We went back and forth. After that I called the real police and advised the manager as a concerned citizen that there was suspicious character walking around with a batt in front of the store . The guy surely seemed mentally off ! read more

We just visited (in person) the Union City Walmart. We were impressed and very pleased with the changes made. Personnel: new attitudes apparent Cleanliness: perfectly clean Stocking: fully stocked and stocked well. Try them again... read more

This is one of the worst Walmart experiences I've had. Basic everyday items are locked behind glass, and there are not enough employees to help. I waited over 10-15 minutes just to get someone to unlock a cabinet. Completely unacceptable. If you're going to lock everything up, at least have enough staff available. Otherwise, you're just wasting customers' time. At this point, if Amazon has the same price, I'd rather order online than deal with this hassle. This location seriously needs better management. read more

Do not come to this store and better yet never don't even think about the Auto Service department. If you can picture humans working in reverse or slower than zero that wouldn't even do it justice. I witnessed it taking two full grown men to walk one tire across the garage. I had an appointment at a set time and checked in early . I went and walked around and ate lunch over an hour and a half later my car was not even touched. I had to go get a manager from the department store to help me. With any money I had saved I wished that I had gone elsewhere. I repeat the value is not worth the time. read more

I usually go here when I'm close to these location. Im just looking for a cotton thread to re-decorate my bracelet. And wooo! I'm surprise I found one. In this store, they have a lot of varieties for halloween costumes with a reasonable price. And they re-decorating their garden section to Christmas supplies. These place is so organized and well kept (kudos to the employees and management) for keeping the store tight. They have EV charging on their parking area very close to the entrance. read more

Walmart - Ev charging closed to the store - Department Stores Near Me - Union City, California

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I have been to plenty of Walmarts but I have to say, this particular one is just as crappy as it gets. Decided to bring my car in for an oil change, first time. Made a 1:30 pm appt but when I got there, I stood there for 10 mins with no one acknowledging me. They looked at me and just kept doing g their thing. Finally, someone came to help. They told me it would be 35 mins so I came back and it wasn't done. I was told that they would text me. An hour later, no text but the car was no longer in the spot and was parked which tells me the car was done. Then I went to pick up my items that I ordered, I got a text that it was ready so using the app, I checked in and parked in the spot. I have been waiting for a good 30 mins at this point waiting for them to come with my order. I called the phone number and they said they were looking for it. Really???? What awful service!!! I'm simply appalled at the customer service and the unorganized store! Avoid at all cost!! read more

The shopping was good until he start following me around, Horrible private security. Beware MELANIN SHOPPERS He should be ashamed of his self. Going to the other side to get brownie points. Holding his head down looking at his phone knowing me and the kids caught him following us around not once but few time . Couldn't make the real PO settle for the flashlight PO Disgrace to your race. read more

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Walmart off of Dyer is a convenient place if you are going on Hwy 880. Parking is easy as it's located in a large shopping plaza. I wish drivers would heed to how the arrows on the road are pointing. Sheesh! Affordable and roll-back prices to pick up a multitude of items. Customer service is friendly. A security guard is present. Some candy flavors I haven't seen before, so I bought them. read more

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I do not recommend that anyone bring their car here for anything. I have taken my car for oil changes at different Walmarts many times without any issues, but this location has been a problem. My specific situation is that I brought my car in for an oil change. First they told me they did not have the appropriate filter in the oil change area but did have it in the actual Walmart store. Despite it being the identical filter (same part number) since it was being taken from their store shelves I would have to pay more for it. I really needed the oil change so I agreed having no other real choices. When they finished I asked to confirm if they have filled the washer fluid, transmission fluid, differential fluid, power steering fluid (all included in a standard Lube Service according to their signs). They said yes they had (the paperwork had all the boxes checked off) but I asked them to check again and none of them had been filled so after I asked they filled them. My car has never leaked oil and the floor of my garage floor was previously pristine. A few months later when I noticed a puddle of oil where my car is usually parked (never noticed it before because the car is over it) i assumed there was some sort of damage. I took it to my mechanic who showed me that someone forgot to place the washer on the drip pain drain when they drained it for the oil change. Mind you I had to leave my car with the mechanic all day and had to arrange for transportation to and from the mechanic twice. Now i am left wondering if they changed the oil filter or did any of the things that I cannot see. The other issues are that there are no customer service people available to assist customers in the auto area. The button that is supposed to call an associate doesn't actually call anyone. I had to traverse the entire store to go to the main customer service only to be told to find someone in the auto area. The staff doesn't actually speak to customers or let them finish a sentence when they are trying to explain their car's issue. I will not be coming here again because i don't trust them to actually change the oil or the filter. They could just lift and lower the car without doing anything and i would have no way of knowing. read more

Walmart - Signage clearly states what is included in an oil change service but is not actually included in practice - Department Stores Near Me - Union City, California

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Quality/Quantity - New tire and install for my daughter. This is the only time I miss the Hegenberger Walmart closure. I know it is only 17 miles from Alameda/Oakland, but 17 commuter hour miles! Which equates to almost an hour drive for me. Got here with 9 mins to spare. Atmosphere - Good size Walmart, but honestly I just came into the auto department through their own entrance. Easy in and easy out. Looks like they have 4-6 bays. Ordered her tire online and made the install appointment online, all easy/user friendly. Even though I got the first appointment today, there were still 4 customers in line when I got here and 3 more parking behind me. The team member was efficient and got us all processed within minutes (per person). Thank you. Service - 5 stars, see above. Picking up the car was even smoother, I was the only person there. The car was serviced in time as promised, actually they were done 4 minutes early. Price - $80 ish. Owner Comment - Congrats on all your success since 1969, the world's largest company by revenue, $548+ billion. 50+ stores in Nevada and 310+ stores in California. read more

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We came here early to do a return and some last-minute Thanksgiving shopping. The people who worked here were super nice, and a few of them worked here for 20+ years. The return was easy, and we enjoyed being able to take our time to look around and shop. The aisles were fully stocked of items amd clean read more

I came to store to buy beauty essentials and it so happen there was a coupon in the mail yesterday for Nice & Easy hair color , one of the items I was going to buy anyways, so sweet , $9 off of 2..go to self checkout , had to wait for an override since its happen before with other coupons I've used before...going round and round with clerk, him going to ask someone, telling me wrong item, when very well item is pictured and coupon even said go to Walmart...then he finally tells me go to regular checkstand. Did that , same issue...after another clerk tries to help, she tells me I had to buy exact color!!..I said that makes no sense, you carry over 20 colors of this variety and there were 2 other variations on coupon ..system didn't reconize...they call someone higher up and she was able to override it..that person was telling me to calm down ,but I wasn't yelling, just frustrated...why didn't they call that person in charge to begin with....it wasn't til I ask to speak to manager...I'm not blaming the clerks, but they could've handled it better since that person in charge was able to override..mind you , I understand customers get angry when items are locked up, but I don't have problem with that. I rather wait a little to get product unlocked than driving to another store because product is empty. But to wait at least 20 minutes for someone to override a coupon in checkout is ridiculous. I know this review won't change anything with how Walmart runs thing, but maybe you should train your clerks what to do in situations like this...just disappointed... read more

They do not know when and if a technician can install a battery on any given day. WTH?! So if you take the battery to be installed elsewhere does this void the warranty if it needs to be returned? read more

DearTeam, I'm writing to express my disappointment with the in-store pickup experience I had on May 14th. Your app shows that pickup is available until 10:00 PM, but when I arrived at the pick-up point around 9:50 PM, but the app already closed, and I walk into the store, the staff member at the pickup counter refused to give me my item. When I asked if I could pick up my order, he said, "We are closed, and I'm already logged out." I explained that it was still before 10:00 PM and requested he simply hand me the item I had purchased. However, he told me I had to come back the next day. I found his attitude and refusal to assist me extremely unhelpful and disappointing, especially given that I arrived within the stated pickup hours. I hope you can look into this issue and ensure a better experience for future customers. read more

Just a quick update. I rarely go to this Walmart, but we needed to get specific eye drops for my mom and this was the closest we could find them. Unfortunately they're behind one of those protected areas...ugh. So trying to find someone to unlock the shelves was hard. The folks at the pharmacy don't have keys. They don't have a call button at those specific shelves, so I had to press one that was further up the aisle and just hope someone was coming. We had to wait roughly 5-10 minutes for someone to finally have a key. I still don't know why eye drops need to be secured. If someone out there knows, let me know yea? I'm just curious. Then after getting it from the secured area, they have to put it into another container that's secured so when you check out, the checker has to find the unlocking mechanism for it which just adds even more time to getting out. They do have a self check out but with this secured item we had to wait in the 3 check out lanes that were open with long lines. *sigh* If we could check out in the self check out with the secured item and just hope that there's an employee that could help...maybe we should've tried that. But again, it's a whole process and I understand they're preventing theft, but shopping can now be a whole additional 20-30 minutes when it should really only take 5-10 minutes total if you're going in for one item. Overall, as much as I love the low prices at Walmart, I only really go if it's a specific item that Walmart has, otherwise, I just take my business elsewhere to save time. read more

No sense of needs of the disabled! The latest, a new sign has been put up in the middle of the walkway from the handicapped parking forcing those with walkers, wheelchairs, etc. to go into the street to enter or exit the store. read more

Walmart - New signpost blocking access from the handicapped parking area. - Department Stores Near Me - Union City, California

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Ruby, and Carmen were the best employees of the whole store. I got great service from both and I would recommend this business anytime even though Ruby was not in the department she helped me unlock some stuff and Carmen had great customer service when I reach she greeted me with a smile and also was very talkative. Great customer service skills. Ruby was awesome. They both deserve promotions because every time I go to that Walmart, I really don't get great customer service but this time around it was actually worth going because I like the service. read more

They closed stuffs for security purposes but the problem is only one personnel is available to unlock the glass cabinet. They supposed to value customers' time read more

Don't come here unless you want damages to your car. I came here for new tires installation (the appointment was a bad experience itself because nobody seemed to know anything) Afterwards I found my car is more wobbly/noisy so I suspect they didn't balance the weights. I took it to my nearby tire shop (I did not take it back to Walmart because I honestly didn't trust them) Shockingly, I found out that they did NOT balance the wrights on the 4 tires at all and in fact they were very off. What's worse was that the local tire shop found out they broke off one of the 5 studs of my left front tire, now I will need to pay a few hundred dollars to get it fixed. read more

Walmart - Department Stores Near Me - Union City, California

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Worthless 3 separate times have gone to try to by bicycle parts employees in vanicity of locked up glass nobody never seems to have key they direct me to somebody I don't know whom I'm looking for have wasted my time more than an hour so just went to bicycle shop 5 miles farther but well worth it will do my shopping else where even if it cost me more read more

Only if I must. I prefer Target, or even Kmart (if I have a choice). Why? Very busy store mixed with lower quality items doesn't make for a good shopping experience. On the other hand, for some items, much lower prices. If that's your driver, this is the place for you. If your desire is a nice experience, the merchandising (and quality for store brands), just is not there. Location specific: Union City, CA =========================== * Sufficient private parking lot. * Like it because they carry the hard-to-find best jar salsa in the world, Mateo's read more

Terrible customer service! Item had no price and asked the cashier for a store manager to get me a price for it. Then the cashier called over some lady just standing there doing nothing named Amber which is supposedly suppose to be the "manager" came up to me and instead of trying to help me get a price for it she straight up told the cashier "we can't sell it to them" then she proceeded to walk away and laugh about it. Definitely one of the worse Wal-Mart in the Bay Area! The manager don't do a thing but stand there when she is suppose to be doing her job and helping customers! read more

I've never been so humiliated as I was today, 11/12/24 As I checked out and proceeded to walk to the exit, I was stopped at the door by the employee to check my receipt Standard protocol didn't think nothing of it till he started shouting and stating that the price of the dog food was incorrect he was yelling at me saying that's not correct and called for assistance I explained to him it was on sale he ignored me and continued yelling finally an employee came and told him it was a marked down item not once did he apologize for his actions. I am extremely disappointed with the way I was treated. This is why people do online shopping now read more

Walmart - Department Stores Near Me - Union City, California

It's not the best but closest to home. The products needed are here and are fairly good. Though I did have a leather cleaner that had some mold on it. I let that slide since I only use the parts without mold on it to clean my shoes. What I hate is that many PROFILE me! That bald Latino guy who works there that always wears almost the same blue plaid shirt and that skinny (perverted) Filipino guy with glasses. Both work there and PROFILE ME! I think someone already made a review about that same Latino guy years ago in Yelp already. Why is that guy still working here. I come to find out about last year that the Latino guy blurted out "Trump for President" to one of his co workers. That explains the profiling!!! Also, there was this one hoodlum that looked like they are part of a gang/cartel that escaped jail named Art/Arturo who I believed used to work here (I don't see him anymore thankfully) and would be stalking me and looking at my behind as I push the cart. There are times I saw him shadow box (punching the air) as he followed me. That was about 2 years ago I believe and I'm glad I do not see that closeted creep anymore. Very disgusting actually. Some of the people are good here and I'm glad there are some people who are part of the LGBTQIA that work here and are respectful. Like many people said, it takes too long for people to open what's needed in the cabinets, waiting for more than 30 mins. Yeah, this place could do A LOT better w/ respect and not profiling and harassing customers just because they are different from the employees. I was a bit iffy about the security but it turns out they're not as bad as before. I hope they do their job only and not pick on innocent people (like what many securities in other places did and do to me and others). I want to give lower stars but some good people that I've seen working here are still around and am glad they are around. However, I was told this place had too many people harassing others and following others (I'm talking about regular customers being profiled). Not just me. Is this what Walmart wants to be known for? read more

I usually shop here's. Their prices are pretty good. We even used their garage to install a new battery

The Self Check lanes are really appreciated. They have several on each end. If you're in need of a giftcard, they have a ton from which to choose. There's not much in the way of Customer Service on the floor, but I appreciate lower prices, so I'm ok with a limited Customer Service presence. Check out the Garden Center for your Christmas/Holiday decoration needs. Here's What I Think...If you're in need of last minute groceries, Baby Shower gifts, Seasonal items or toiletries, stop by your local Walmart. read more

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Returns here is a nightmare on earth! I was the only person returning and still had to wait 15 minutes as the lady working the area was loading carts with returns. When she finally got to me she said she couldn't return my item because it was an online purchase and they sent me the wrong item (I ordered a 4 pack of Clorox wipes and they sent me a 3 pack of The Walmart brand wipes) even though the customer service number told me to take it to the store to exchange...but she just didn't want to hear it.. read more

This Walmart sucks. All of the ones in this area suck. Never have anything in stock and when you do, it comes like this. There were multiple items in this order that looked like they went through the ringer. Literally open this bag of frozen biscuits and they have been thawed at some point and refrozen into a giant unusable mass. The olives were dented on the lid and seal was broken. What kind of service is this? read more

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Filthy disgusting bathrooms. I push the button to get assistance in any of the departments and no one shows up. I ask for help in electronics and she points to the aisle way over there and then walks away so I couldn't follow up with my question. read more

9/7/25 I came to get an oil change, 3 pm there was no line, mechanic told me only accept appointments, I have to download app, find location, enter car model, milage, type oil , etc...they didn't accept me. That's terrible everywhere else accepts walkin for oil change don't need to download app and go through all of that. Total dissapointment for Walmart with this process. read more

Great customer service on the 26th by Zohra in the self-checkout line. The story was packed at 9am as people were getting all the after Christmas sales. The lines were super long but Zohra ushered me over to self-check and was available to EVERYONE! If she didn't know she asked the manager. Very friendly, professional, and efficient. Definitely mad it a good experience. read more

Walmart - Department Stores Near Me - Union City, California

Tonight I was in this store & an employee stopped to warn me that there was dog crap on the floor. So I looked up their policy for pets in store: "Walmart welcomes service animals as defined by the ADA in our stores, and we recognize the important role they play in many of our customers' lives. We do not allow pets in our stores." DISGUSTING! Enforce your guidelines! read more

I rather go to this Walmart compared to the San Leandro ones I seriously hate their Walmarts. I hate that they started locking up more stuff but what can we do? We live in the "Gotham Bay Area" days now. But yeah I only give 3 stars because I give the San Leandro Walmart 0 it's crap compared to this one. I'm sure there's better walmart stores in further areas though. But unfortunately this is the better Walmart for being convenient compared to others in the area. read more

No star if it was possible. Got my tires changed last year. Recently started hearing a clunking noise coming from a tire and this is what I find.... That Walmart roll back is crazy. read more

Walmart - Duck taped my broken tpms to the rim. - Department Stores Near Me - Union City, California

The need to follow around a Senior by your loss prevention associate, the glares really!!!!!!! No self checkout, prices on checkout not visible till payment. Will never shop at Walmart again. read more

Walmart on Dyer Street decided to lock clothing detergent. Which is perfectly fine. However five associates later 15 minutes into waiting and no one had keys. I went to speak to a supervisor at the front and she said somebody has to be there. I told her I would not be asking her if there was someone there with five other people waiting with me. She said maybe if you try the dressing rooms I think they might have keys there. I thanked her for her help gave her the cart full of goods told her she might want to help the other people still waiting and I walked away. Everything is locked here the problem is not the locks the problem is there is no help. read more

Walmart - Everything is locked - Department Stores Near Me - Union City, California

Indian workers are racist here. Came to buy AA batteries and waited for the Indian mom and son in front of me to get theirs and then I asked the same worker if I can also get the same battery and she grabs it out of my hand because she suspects I am stealing ??? But let's the Indian guy in front of me to walk away with the same battery pack. I bet if I spoke their language they would've let me take it to checkout myself. read more

we went in for what we expected to be less than five minutes, as we were only getting one item. We ended up waiting 20+ minutes for someone to come unlock the cabinet for us after talking to 3 workers who said they would get us help and pressing the assistance button countless times. After we got help, he insisted on taking it to the register to us, but let everyone else keep there items. If I could rate it a 0 stars I would. Horrible service. read more