I went to this store last week and I was being attended by a young man named Andy. I was looking…read morefor sunglasses, and he would not let me peacefully shop. He was invading my personal space and kept giving side eyes. He made me feel very uncomfortable and never asked if I need help. Very much an awkward encounter. And I love Oakley I am just going to stick to the store in the Outlets.

I had never stepped into the place at CM, but after a lot of researching... finally got to…read moreexperience the Oakley Vault the other day. Normally I am a $5 sunglasses-kinda-guy, but since I run and cycle now, I was looking for more performance gear to add to my growing gear addiction. Eye wear was next on my list. Armed with a 25% off friends and family coupon, I went in with the intention of getting some RadarLock eyewear... After about 30 minutes of the guy pulling out all the custom frame colors, lenses, and options I walked out with my official first pair of Oakleys. Very impressed with Ted's knowledge of the product, the various specific use of the lenses (low-light, etc)... In the end, my head was swimming with choices, but I feel like I made the right one. I didn't really look at the other products in the store, but I will have to agree that most of the $$ in the store are on the high side. I am hoping these will last me a long long time and I don't scratch them or get them stolen. I pretty much came into the store with a purpose to buy these glasses that I had been ogling since the London Olympics, but the other staff members were super friendly and greeted me right when I walked in. Ted was actually the guy that approached me and asked me if I needed help. Would I ever spend another $300 on a pair of sunglasses? Probably not... I will be wearing these things at my funeral.

Looking for the newest in eye glass sun shade wear, this is the place. The staff was nice and the…read moreselection was really nice. Paid a fortune but got a great pair of shades

Don't wait your time here. The staff here just leave you with an uneasy feeling. Very pushy and…read moremake you feel like they are watching constantly like you like they don't trust you and it just makes for a horrible sales experience. On one occasion I had a customer service issue and asked to speak to the manager and it's clear where the direction in the store comes from as she was beyond rude and unhelpful. Apparently this store just operates this way. I've talked to at least half a dozen other other people I know who have had similar negative experiences with this store. I even wrote to Sunglass Hut about the experience and that must have fell on deaf ears. My days of shopping with them are over. Perhaps with a better manager and better staff training this could be a better place to shop. The only thing I can say positive is that they have a decent selection and a convenient location. But the staff and sales experience are not worth the trouble. Save your time and frustration and take your money to another store.

Bought a pair of Ray Ban on 22 May 2025, within 10 days a screw from the temple was missing, so I…read morereturned the Ray Ban's to the store on 03 June for a replacement pair or for repairs and the store was not able to repair them nor would they replace them or offer a refund. Even the Manger refused to be helpful. A very incompetent staff. This organization is in business to steal from you and not to be of service.

The team at sunglass hut in Concord Mills was incredible and helped me find the perfect pair of…read moresunglasses for my birthday. In particular, B was very sweet and willing to help in any way possible. Don't let the bad ratings fool you, this is a wonderful location to shop at!!!

Service and care is always impeccable! From scheduling to exam to ordering /pickup. Top tier…read morealways

The staff are super courteous. The doctor is patient and explains what's going on with your eyes…read more Best of all they have a great selection of frames but didn't try to sell my family things we didn't need. I love them and I'm glad I switched!!

Finally!!! I made it to Johnny Fly Co! I purchased my first pair of sunglasses back in 2016 at a…read morepop up shop in South End. A month later, I accidentally sat on them and a part of me wept. Fast fwd to a few days ago. I intentionally went in to get new eye glasses and I brought with my 10 year old broken glasses with me. They got me squared away with new eyeglasses and then were graciously excited to help me with me "vintage" sunglasses from 2016. I love them and their customer service and authentic natural vibe. I can't wait get my new glasses and rock local eye wear!!!

Just got my first pair of Johnny Fly glasses (Splinter model) and I love them. Stylish, durable,…read morelocal, unique, and sustainably made. I visited the actual store in Charlotte's NoDa neighborhood to order and loved the friendly service. I'm an older guy with with triple progressive lenses so I'm always a bit nervous about finding the sweet spot where I can work at the computer at different distances. Not to worry. Hands down, the adjustment to these glasses was seamless and the easiest I've ever had. Thanks for a great product.

On a particularly bright day not too long ago, after seeing a movie nearby, I stopped into Sunglass…read moreCharlotte to pick up a new pair. This store doesn't look like anything too impressive, and it's really not--but it does have decent selection with pretty decent prices, too. It's small, and the displays are particularly cool, but at the end of the day, they had the Ray Bans my girlfriend wanted and California-style wrap-arounds I wanted, which was good. There's only one person working there, and she was pretty nice and definitely knowledgeable, so that made our experience pretty hassle-free. We were in and out in like 10 minutes. The place was empty, so either it's not doing well or people just don't know about it yet. Check it out.

Great service! Great selections! Awesome shoe selections! Love the staff! Priced right!read more

Selection was not the best. It would be great if there were some baker, polar, weekend, or…read moreprimitive decks. Also 97$ for a board with grip sucks. Guys in the shop were nice though

This place is booked! My dog ate my glasses and I was told that I would have to wait approximately…read more6 to 8 weeks to get in and get seen. But then, thankfully, I was told that I could be put on a waiting list! I was seen the following week. The Staff are extremely friendly and helpful, and the doctor is very thorough during his examinations to make sure that you get the exact prescription you need. This is only my second pair of glasses so I was struggling to find frames that I liked, but Amy was there to guide me through the process. God bless Amy because I would've walked out with a pair of clown glasses for sure. Highly recommend!

This place stands out among other eye Dr's offices. I went in yesterday to set an appointment and…read morewas greeted right away with a very friendly employee named Kelly. She quickly found an appointment that works for my schedule that is not a month out like other places. I have gone here for several years and every time I go in, I'm seen right away and get a very thorough exam, but I get in and out very fast. I also looked around at glasses for a little while, and they had a great selection, and I was shocked at how reasonable they were. That is refreshing in today's pricing gouges that are seen everywhere else. Please give Dr Sugarman office a chance; you will not be disappointed!

The ladies in this store are so kind and knowledgeable! I couldn't have asked for a better…read moreexperience!

Great Deals on Designer Sunglasses…read more My wife bought a pair of Versace Sunglasses at this store and was very pleased. She had tried a couple of other stores but this one had the best selection and most helpful sales personnel. Today we had to go back to have a couple of minor adjustments made. The same saleperson recognized her and immediately asked if anything was wrong and if she could help. Sales support like that make for repeat customers. Very pleased

Purchased a new pair of Maui Jims thinking I was getting a new pair of sunglasses but actually the…read morearm piece had been broken before and apparently glued. I should have known something wasn't right when they didn't have the actual box for my glasses at time of purchase. Next time I will order them directly from Maui. I guess "outlet store" means used store!