Sydney was the best! Came in for my new glasses and my 6yr old sons first pair of glasses and she…read morewas super patient with us, and we had fun trying on lots of different things and she was right along with us joking with us when we would find comical ones to wear. When it was time to make a decision she she was able to help us take advantages to various discounts or sale items we didn't necessarily knew about and greatly helped minimize the impact to the wallet helping me save enough we were able to get him a back up pair just incase he messes these up. I'll come back to this location purely because Sydney, she rocks and is fun. If you read this Sydney thank you!!

I love this about Target in general, they always have a strong Black History Month presence from…read moreclothing, games/toys and everyday items. Aside from that this location is always well organized and has lots of clearance item sales. When I'm on this side of town I can always find the latest releases here.

Dr. Grey is a miracle worker! After struggling with blurry vision for five years and seeing four…read moredifferent eye doctors who couldn't find the cause, Dr. Grey finally diagnosed the problem. With a few extra tests, they identified the root cause. I cannot thank or recommend Argyle Eye Care enough! In addition, the entire process from making an appointment to filling out a quick easy online Heath evaluation was quick and easy. The entire office is easy to work with and extremely friendly. I was in and out within an hour.

The staff are delightful. Seriously: they all are so nice and helpful…read more The exam is good, the product is good, and the price is reasonable. And again: the staff are so nice.

I have been using as my annual check up for years. they do a great job! I plan on continuing…read morevisiting for all my visual needs.

On May 24th I decided to purchase a Weber Grill from Ace. An E335 Weber Natural Gas Grill, Weber…read moreGrill cover, Weber Griddle totaling $1,674.89. Learned the Justin Ace Hardware was the closest store that had this grill in stock. Great fairly close should be simple. It's been anything but simple. Originally, I was under the impression the grill would be delivered on Tuesday, May 26th but as the order processed the delivery changed to Thursday, May 28th. I received no communication from Ace with any updates so I called the Ace Justin location and learned my grill was ready and it would be delivered in a few hours (Thursday morning). I also learned though that the Weber Griddle wasn't ready as it was in route to be delivered the next day. I learned the Ace Rhome location had a griddle and asked if they could stop and get it and as it would prevent a trip the following day. Great everything is lining up perfectly. I asked the guy the condition of the grill and told him I was pretty picky. No scratches or dents and to inspect it closely. He assured me it looked great. The delivery guy arrived within just a few hours and I joined him on the truck to give the grill a go over. It was super noticeable that it had scratches on the stainless area near the knobs, directly in front. I grab some stainless cleaner to make sure and sure enough it was "damaged" and I simply explained to the delivery person I couldn't accept it. He indicated they had problems with the guy who does the assembly but that he was friends of the owner. I'm not sure how the scratches got there but knew I wasn't buying a Weber grill for $1,700 that was damaged. I ended up calling Andrew, a manager and explained the situation. The driver was on the phone with another manager who insisted the Entire order be returned. Andrew apologized and the driver left with all 3 items. The next day the credit had not been processed. I called and spoke again with Andrew the next day and he indicated I needed to cancel the order via their online platform in order to get the credit. Great, signed on with him and canceled the order. Received a notification that it would take 1-2 days to process the credit. What? Ok no worries. 2 days go by and I call their web team since I placed the order via Aces Website. The CSR called the store, confirmed it had been returned and explains it would take 7-10 days for a credit to post. It was at that very point I became upset and asked to speak to a manager. He indicated I would need to speak to the store management team. What? I requested that he call them and get them on the phone so I wasn't going back and forth. I waited on hold for approximately 15 minutes until someone at the store jumped on. I believe his name was Mike. He indicated the issue was with the griddle but he was taking care of it and I should see the credit post shortly. Nope. Here I am and it's the weekend and no credit had posted to my American Express. I've already purchased another Weber Grill from Lowe's and it will be delivered on June 6th. Fingers crossed. I went with the Weber stealth model to avoid the unnecessary scratches to the stainless steel even though I just had a new secondary refrigerator delivered and Lowe's did an amazing job. Every step was communicated and they were on time, professional and best part no scratches. I like to buy local. But it's times like this where you learn a lesson. ACE Justin...DO BETTER! All this was unnecessary....

We were helped by a wonderful women names Lydia. We had no idea what plants would be good for our…read morelandscaping and were specifically looking for low maintenance plants that would support our local pollinators. She was so helpful and knowledgeable, and we left with exactly what we needed. Thank you, Lydia!

I woke up one afternoon and my vision was super blurry, as if I was looking through a coke bottle…read more After 2-3 days of waiting, my eye sight didn't get better. I was terrified. Dr Bond got me in fast, and ran a few tests. The answer was this: "I know what's wrong, but I cannot treat it. You need a retinal specialist." One phone call from Dr Bond, and 24 hours later I was in with one of the top retinal specialists in North Texas. 3 months later, I'm in UTSW with one of the top specialists in the country. The bottom line is, without Dr Bond, I would probably still be sitting at home, almost a year later, "waiting for it to get better"! I'm super thankful for such a knowledgeable doctor, with the expertise and resources to get me to the right people! 5 STARS. She probably saved my vision!

I wanted to update that the office contacted me and said they only close early on Fridays so that…read moreis great news. Monday through Thursday last appointment is 4pm but they do book up fast since they are such a great place! They are very responsive and I would recommend them

I was highly disappointed with the service I received on 10/1/2020! The guy was not helpful in…read morehelping me get glasses that would be covered by my insurance and when my daughter tried to ask him to break down all the additional changes (that I never agreed too) he got upset and said we can just go elsewhere for my glasses!Needless to say I won't be returning nor recommending Pearle Vision in Highland Village!

As far as the doctors office, she's great with the kids. Fit my son for contacts and answered all…read morequestions. I will continue to go there because we feel welcomed and comfortable. The glasses/contact office is the best! They are a local family that believe hard work and taking care of there customers. When my boys and I walk in, they know them by name and immediately know who needs their glasses tightened and who needs scratches repaired. We always purchase the warranty because I know my kids will need it. For the record, we have a few closer offices but we feel welcomed and comfortable here and will continue to be Highland Village Pearl Vision customers.

They called Me and told me i needed to pay my Lay Away. I told them i was out of town. asked if i…read morecould pay later in the week. I was told it was fine. they would join st reactivate the layaway. When i arrived.I was told no. They would not reactivate it. They would only give me 10 percent credit. They wouldn't work with me or anything. They are crooks. I could understand if they had said on the call that hey your going to lose it. But no. they said come in this week and it will be ok.

I had to find a particular piece of plumbing equipment when I went to their shop and Raquel was…read moreamazing at helping me find what I needed. She has always been knowledgeable about the items I am looking for and very engaging when I am asking questions regarding the products I am interested in. This is a great place to go when you are shopping and new isn't a requirement, the prices are great and and the are people helpful and friendly .

I am extremely disappointed with the customer service I received from Bonnie & Clyde's Pools and…read moreSpas in Decatur, TX. On Father's Day, I called looking for a specific pool part. The gentleman who answered confirmed they had the part in stock and mentioned they closed at 3:00 PM. Since I live about 40 minutes away, I told him it was already 2:20 PM, but I would leave immediately and get there as quickly as possible. At no point did he mention that they might lock the doors before 3:00 PM if there were no customers inside. When I was only about three minutes away, I called again to let them know I was almost there. A lady answered and informed me they were shutting down the computers. I explained that I could literally see the store and had driven 40 minutes specifically to purchase the part. I even offered to pay cash if necessary. She replied that they closed at 3:00 PM. I pointed out that it was not yet 3:00 PM and that I was pulling into the parking lot. I asked if the doors would be locked before 3:00 PM if I arrived before closing time. She asked someone nearby whether the doors were already locked. Sure enough, when I pulled in just before 3:00 PM, the doors were locked. Another customer arrived at nearly the same time and was also unable to get in. I completely understand if I had shown up 10 or 15 minutes after closing. However, arriving before the stated closing time after driving 40 minutes--and after calling twice to communicate my arrival--is unacceptable. If a business advertises that it is open until 3:00 PM, customers should reasonably expect to be served until 3:00 PM, not find the doors locked early. Very disappointing experience and poor customer service.

My faveeeee employee is Julia!! She definitely keeps that place going and organized!! Always making…read moreya feel like family and happy you walk through the door!! Her expertise with pools is unmatched as well!! Has saved our pool with her advice everytime! We love her!