I hate choosing glasses. I find it very stressful and involves too much time…read more I was pleasantly surprised how easy Monique made the process go smoothly. Within a very reasonable amount of time, she selected eye glass choices that fit my style, filled my detailed prescription and explained what each service delivered. I can't wait to get the finished product

I've gone to the Central Park location for many years and have always had a great experience with…read morethe doctors and staff. They're all fantastic.

So I was due for my two year eye check up! So I decided to go to Target Optical for my eye check…read moreup! I love shopping at Target. So I was like why not shop for my future eye prescription glasses or contacts at the same location. So there a lot of parking space opportunities. So the location to see the optometrist, there a door in the middle next to the opening sliding door entrance to see the optometrist. The office was clean, nice, and small. The front desk receptionist was nice and welcoming! They got me and it was quick, easy, painless process! So I opted for the contacts versus the glasses this year. It did take three weeks for my contacts to come in! But they gave me a sample prior to my contact purchase! They offered a class to help you put in and remove contacts! This office was so nice and accommodating! I highly recommend coming here for a eye check up!!!!

Took my kids here for glasses they were super knowledgeable friendly and helpful for my kids. The…read morestaff answered all the questions for us. The return for the glasses was super fast.

The ophthalmologist is a gem, she's super sweet and helpful. However, the rest of the staff is…read moresnobby. They just made me feel like an idiot and like an inconvenience to them.

I had cataract surgery 2 years ago and have been experiencing eye pain ever since. the cataract Dr…read morecould find no issues, I've been to several optometrists and Neuro opthalmologists since with no improvement. I'm so blessed to have been referred to Dr. Grosset. She's not only the most knowledgeable Dr. I've been to, she takes time to talk to you and explain what is going on with your eyes and how to get back on the path to eye health. I'm completely impressed with Dr. Grosset and would give her 10 stars if I could. She's caring, highly experienced, extremely knowledgeable, attentive, and a very nice person. I learned so much about eye health in just one visit it was amazing. I wished there were more Doctors like her. She doesn't assembly line her patients like so many other Doctors. I highly recommend Dr Grosset to anyone in need of eye care. She's a true gem!

The two stars go to Dr. Tsai because I really liked him and he was a good doctor. Now for the…read morenegative. THIS OFFICE DOES NOT ACCEPT VSP. And they will not tell you this. I told them over the phone I have VSP. They went ahead and scheduled my appointment without saying a word. I went in for the exam. That went very well. I got to the checkout and it cost $90. I thought that was odd but paid it and went home to check my benefits on VSP website. Everything I looked at said I should've only paid $25. I called the office. She looked at it again and verified she charged me correctly. She was clearly looking at a different set of benefits than me. I called VSP for clarification and VSP confirmed WALMART IS OUT OF NETWORK. Really? Then why does Walmart have a huge sign out front that says they accept VSP?! So now I am out $65 which is quite a significant amount to me. I realize it's my responsibility to check who is in network for me. But I chalk this up to poor customer service. How could you let someone use services without even letting them know? Never going back.

Dr Tsai is the best eye doctor I have ever seen…read more He always gives me so much easy to understand information about my eyes and my vision, and very much more info than my ophthalmologist. His office staff are very professional and very kind. They told me upfront that they would submit my bill to my ins co for me, that I would need to pay my bill at the time of my visit, that my ins co would reimburse me, and they just did! :)

4 stars I have been using Walmart for my glasses for about…read morethree years. On the last visit, they noticed that my optometrist did not include any prisms. They suggested I check it. That's a good catch.

Hours posted - Open at 11:00am. Optometrist arrives... 12:30pm…read more And that was the best part. I talked with the front desk manager for an hour and a half. A great guy. Watched him struggle with bad WiFi, down websites, improper charging practices (I.e., If you have insurance, you pay the same price as someone without insurance.). *cough *cough, that sounds like borderline insurance fraud. Rushed through the appointment, no real explanation on my prescription and the Optometrist didn't even attempt to apologize for the 90 minute wait. This is a rare case of having very low expectations and still be shocked enough to leave a one star rating. WALMART-- you need to fix this. John

Front desk rude and condescending Wait time OK . Tech OK…read more Easy to get appointment. Doctor matter of fact. Numerous texts in advance about $50 fee if no show. They need to teach customer relations politeness to front desk. Corporate chain feeling . Parking hard today locate office first time. Expect template reply to this.

They stopped taking Blue Cross/Blue Shield Federal Employees. HELLO? Why would you discontinue…read morepatients on one of - if not the - dominant health providers in the biz - esp. with the number of feds in this area? Bad call. Now I need to find a new optometrist.

Searching for an optometrist in the Fredericksburg area has not been an easy task. We decided to…read moretry this office because it's outside of Costco and expected to have a decent experience. I scheduled an appointment for my daughter, my husband and myself. My husband had his appointment and wasn't too concerned at away with the service he just cared about getting the exam done. I had my exam done and notice the office was very small, let any personality or welcoming vibes and the receptionist had very little conversation to offer even during the checkup process. When I had to I exam done, even though I had Lasik, the doctor asked me what I was in there for because I don't need glasses. Newsflash, just because you don't wear glasses and have had Lasik, you still should get your eyes checked! Nonetheless my daughter's appointment was supposed to be right after mine. I explained to him that she had gone to an eye specialist previously and he then refused to see her. Initially he said that she was under 18. They knew that when I schedule the appointment. He didn't stated that I should just continue to go back to the specialist. I told him that she was cleared from The specialist and just needed to maintain regular eye exams. He then said we'll go back to her previous eye doctor. Rude is an understatement. Of all the eye doctors in Virginia, go anywhere but this place.

I had an appt and then was refused to be seen because they have a policy that if you've had covid…read morein the last year, you must show a negative test report. This is a ludicrous policy and if they want to enforce it, they should tell you about it when the appt is scheduled. Receptionist refused to let me speak to anyone above her regarding the policy.