Top notch service by a technician who who goes out of her way to take care of your needs. Although…read moreI don't live in the States and was here only temporarily, Christina attended to me without hesitation and got my glasses adjusted perfectly on the first try. Courteous, patient, professional service.

You won't find a better optician when it comes to customer satisfaction. Always attended to in a…read morefriendly, courteous and professional manner. Highly recommended!

I called to cancel my appointment because I can no longer afford it and was told I couldn't be…read morerefunded my $75 because I didn't call a week in advance, even though I was not previously informed of that policy and there's nothing listed on their website to indicate such a policy even exists. Absolute scam of an office.

absolutely horrible experience with someone named Kate. I called to make an appt and she said she…read morecouldnt see anymore patients and couldnt make any recommendations. I explained that my husband needed medical care and she refused to give any recommendations. Was unfriendly and unhelpful.

Two weeks ago, I walked in to this optician's office at 601 Ewing St. in Princeton…read more I asked to browse prescription sunglasses, and I emphasized that I was on a budget. Mr. Pone was more than accommodating, and we spent a long time searching together for frames that would be under my strict price point. He was very thorough in explaining my options, and he also offered a turn-around time that allowed me to pick up my sunglasses the day before my vacation. (I came in on a Thursday afternoon, and the glasses were ready for me to wear on Tuesday morning!) The process was impressively quick and easy to arrange. I left the store with a promise to call back that night with a decision (yes or no), and Mr. Pone called me back the next day confirming that he had placed the order and then requested my credit card information. So convenient! I was very pleased with my sunglasses when they arrived: a Juicy Couture brownish tortoise shell frame, and light brown lenses that fade to a pleasant reddish color. In the right light, it indeed looks like I have "rose-colored glasses"! And I've received tons of compliments! Well worth it! (I'm attaching a photo to this review.) Finally, a nice touch: a week after purchasing my sunglasses, I received a handwritten thank you note in the mail from the optician's office. It was very kind gesture, and it included a 10% coupon for a future purchase. How thoughtful! Very satisfied!

They sell junk. No name brands and all they do is bait and switch with overpriced crap. I ordered…read moreRay Ban and gave me some knockoff that the frame and temples pitted in two weeks and the didn't stand behind them Second pair plain black frames and the ear pieces separated from the temple frames and these jokers tried to super glue them. Never again, the worst of the worst.

I have been coming here for years. He is so accomodating in every way. He cant do enough for you…read more The glasses are the right fit the first time. Dont have to keep going back several times. I highly recomend DBP. Five stars

Nick is the best! I just picked up my first pair of REAL glasses, after years of dollar store…read morereaders. Nick took the time to explain to me what to expect and how to properly use progressive lens. He has a large selection of frames and he made sure they fit properly. I couldn't be happier! If you are looking for professional, high quality service, Nick is who you need to see!

Scheduling appointments for both my wife and me was incredibly easy and convenient. From the moment…read morewe arrived, we were warmly welcomed and made to feel comfortable. I would like to sincerely thank Dr. Robinson and Ms McKenzie for the excellent care and treatment we received. The entire experience was smooth, professional, and stress-free--it truly couldn't have been easier.

Do not go to this place despite how inexpensive. Service is so bad, and waiting for my prescription…read moretook 3 months! Omg! Stay away from this place.

Dr Janine Disanti was amazing!!!! she's definitely helped my mom with her dry eyes! She went above…read moreand beyond for her!!! The staff is amazing as well!

In a world of corporate medicine driven by revenue enhancement specialists and merger mania,…read moreMatossian is the rare practice that is truly patient-centric. After five years, the quality and comprehensiveness of each visit has not diminished in the least despite what I am sure are enormous economic pressures to do so. Special thanks to Dr. Priya Desai who is caring professional through and through. Excellence in every respect.

I received the most fabulous service at the Princeton store in Palmer Square…read more I went in looking for small frames since I have a petite face. Anyway, the manager of the store helped me find what I thought was the right pair for me. I received them about a month later due to them coming from overseas. They came in, I wore them for a few days but decided to exchange for a different pair. The manager Grazel was again extremely helpful and patient in helping me find another pair that suited me. I must have been in there 6 or 7 different times either picking up the glasses, getting them fitted better, etc. Happy to add all is good now. New Glasses fit well and look great. Thanks Grazel and staff! Happy holidays The store has a beautiful selection of frames that I have not seen before and I will go back for my next pair.

Amazing service, I am known to be a very indecisive person especially when it comes to things that…read moreI will be using for sometime, like prescription glasses, I walked in, and the wizards at Morgenthal curated a set of frames for me like they were finding me the perfect wand out of a scene from Harry Potter! Made a decision within minutes and they are awesome! Would have never in a million years found the pair myself! Their service extends beyond the initial transaction with their thoughtful follow up's to make sure all is perfect! I did have an issue with the lenses (no fault of their own) and they had the prescription lenses redone for me at no expense. Had to go back for sunglasses (prescription) because their service and selection is that good! Customer for life here!

Excellent service, love the technology used. Very thoughtful care. Highly recommended.read more

Gotta love an establishment that prioritizes it's customers. I ordered some eye contacts for my…read moredaughter & spoke to the owner beforehand & he was all types of polite & courteous. I had so many questions & he answered them all with ease. The space was so cute & chic, reminded me of businesses in New York. My daughter had an eye exam & all the latest tech was used & explained. Also love when a optometrist ask if we have any questions, that was rare. Because I'm a sucker for presentation, the cherry on top, the contact lens being placed inside a cute little posh bag! Totally recommend this awesome family owned

The person at the counter was rather rude. I had a good experience with the doctor…read more Called to get an appointment for a family member and the receptionist was abrupt. Then a condescending woman came on the phone and treated me like I was bothering her. That's when I made the decision to find another office for our family. Consulted the neighborhood Facebook and found a great doctor and helpful, kind people who are glad we are there. Kindness matters.

No complaints medically but I give them one star for professionalism. I've seen and heard arguments…read moreamong the staff and it has only become worse. Two of them were very loud and on the edge of a fight. I have enough conflict in my life and I don't need to see it in front of me at my eye doctor office. It is obvious the office manager and doctor do not have things under control. It's supposed to be a professional office.

I would like to write an honest review about an optician, that I used to get glasses for my 4 yo…read more My little one lost her glasses during the holidays. We have been using Jakob (optician) for years, but this year I want to say special thanks to him for making her new pair of glasses and rushing the order knowing that it's holidays. Not only that he made them super fast but since he also lives in our area he was able to deliver it to us .....because we were sick.

My glasses broke and I went to see if they could be fixed…read more They could not be. But the person at the counter was so unfriendly and unhelpful. I may have decided to fix them there or get replacement glasses there. But based on his demeanor and attitude I just left. Update: went to Walmart and they were sympathetic. Fixed them in under 10 min.