Need to replace my 3 years old glass lens only…read more Very friendly and helpful service - thank you Randi !! VSP member $30 ( without VSP - 398 ) 10 days to be ready!

I went to the Freehold office on June 5, 2026. Big mistake! First of all, the front desk didn't use…read moremy VSP insurance plan, saying they needed my medical insurance card. Presuming this was in case they found something wrong that had to be treated medically, I handed it over. Another mistake! Of course Medicare doesn't pay for eye exams (for glasses), and neither does my supplement plan. I paid the $15.00 co-pay. They billed Medicare and my supplement policy anyway. I got a bill from Millennium in the mail that showed an insurance adjustment so I went on line to look more closely. The balance due shown on the paper bill was not the same as the on-line bill. Plus they charged me $60 for refraction which I told the technician "no" when she asked me if I wanted it and I did not get it. By the time I got out of the eye exam it was almost closing time so I was rushed through the eyeglass selection. I'd already selected frames before the exam so it was a matter of getting options selected and paperwork done before closing. The total due was $1106.00 ! "That seems awfully high!" I exclaimed. Her reply was "Oh, discount." Reduced total came to $968 which was still high but she put my credit card through so there was no turning back at that point. They closed after that so I waited until Monday morning to call them. No one picked up so I left a voice message to call me back, which no one ever did. After calling several different phone numbers and never getting hold of anyone, I went back there the following Tuesday and spoke my peace about the entire experience, which was totally horrible! The eyeglass manager we nice enough to hear me out and agreed that the VSP plan had not been applied to the eyeglass purchase. He agreed to give process a refund for the overcharge. That is supposed to show up today. I still have to deal with the eye exam billing. What a terrible business experience! Stay far, far away from this place!

Nobody ever answered the phone and instead of transferring you they just disconnect. Try respondingread more

Thought I would give Walmart Vision a try. I had a great experience with Scott when selecting and…read moreordering my new glasses. He was very personable and made it extremely easy and rather quick. Hopefully it will be the same when they come in and the fit is checked.

In 9 years of purchasing no line bifocals..they decide to give me multi focal..when I realize…read moremistake by Pearl Vision .I have been back twice only to be blown off as IF I didn't know I was actually have trouble.... Yet told to come back third time.. They refuse to make things right...nor give me a refund as the glasses are not damaged nor worn as I said can see correctly...

I've had nothing but positive experiences with Dr. Glassband, Mike, and other staff for the 12 or…read moreso years I've been going here! I get thorough exams and all my questions answered every time I visit. Everyone genuinely cares. Thank you!

I am here in NJ business for two weeks. My Silhouette glasses fell on the floor and someone…read moreaccidentally stepped on them. The hinge was flattened, one temple was badly bent, the other one had fallen off, and the nose pads were flat. I thought I'd need new pair for sure! I called the Optical Shoppe in Monroe Township for help. Christine answered the phone and kindly offered to look at them to see if she could help. I drove to their office and within minutes Chirstine had fixed them to look like new - shes' amazing! She helped me even though I'm not a customer, so I can only imagine what she would do for regular customers!. Christine is the best and the Optical Shoppe is a great place if she's working for them!!!

I had an eye problem and Dr. Heimmel helped me so much. The office is clean and new. Best…read moreophthalmologist around.

From the owner: Eye Care Specialists is the premier ophthalmology practice in East Windsor, New Jersey. Ivy…read moreleague-trained and board-certified ophthalmologist and eye surgeon Mark Heimmel, MD, offers specialized surgical and nonsurgical eye care to patients of all ages. Eye Care Specialists provides the very latest in diagnostic and treatment equipment and uses the most advanced laser technology to restore vision to the highest degree.  Dr. Heimmel is nationally recognized as a leading LASIK, laser lens replacement, and cataract surgeon, and Eye Care Specialists also excels in the treatment of dry eyes and other chronic eye problems. The practice has an on-site retinal diagnostic center for imaging and treatment of conditions like diabetic retinopathy, macular degeneration, and vitreous floaters.   Patients and medical field colleagues alike praise the practice's unique patient-centered approach to customized eye care, as evidenced by awards including Top Ophthalmologists in America, Patient's Choice Award, the Compassionate Doctor Award, Castle Connolly Top Doctor, New Jersey Top Docs, and New York Magazine's Top Doctors.  Eye Care Specialists is currently welcoming new and returning patients, so call the office or schedule an appointment online today.

This review is specifically about the front desk staff--not the doctors…read more Summary: The doctors here have always been excellent, and they're the reason my family has continued coming for 9+ years. Unfortunately, the front desk staff have consistently been the opposite--unhelpful, unresponsive, and at times, flat-out rude. If you ask a question or try to find a solution to your own issue, you're met with a sigh or an annoyed tone--like the worst thing you could do is expect them to do their job. You'll notice this is a common theme. Their lack of proactiveness and basic compassion is the only thing consistent about them. __ Recently, after my glasses broke, I was down to my last pair of monthly contacts. I called the office four separate times over the course of a week, each at different times, and left a voicemail every time. Not a single call was returned. Finally, on my last attempt, someone answered and told me my doctor would be away during the week my annual appointment was due. I let the lack of response go and just said I'd call back once I had my work schedule, mentioning that my eyes were starting to sting. I didn't even express my frustration--I just wanted help. In the meantime, I was rationing my last pair of lenses--wearing them for just a few hours a day for school and work, then taking them out. At my appointment, Dr. Landolfi, who was wonderful, immediately offered an emergency supply of contacts and said my new prescription would be ordered that day and ready in 7-10 days. She told me if I needed the emergency pair in the meantime, I could stop by and they'd be available. A week later, I called again to check on the order. Surprise--no response. So I went in person. No one was at the front desk when I walked in--maybe that explains the ignored calls. When someone came out, I asked if my contacts were in. She gave a short, dismissive, "You'll get a call when they come in." I explained I needed them for school and work and couldn't keep waiting, she just repeated the same line, offering no help, no effort, no empathy. So once again, I, the patient, had to suggest a solution: I told her my doctor mentioned an emergency supply. Without even checking, she said, "No, we don't have any." I told her my doctor told me she did. She sighed loudly, asked for my date of birth, checked the computer, and went to the back. Then she came back and said she couldn't give them to me without a note from the doctor, who wasn't in. So again--I, not her--asked if she could write a note or message the doctor and let me know when she gets a response. Which she reluctantly did. I shouldn't have to do all the thinking, problem-solving, and follow-up in a medical office. That's what the front desk is there for. There were so many points during this experience where someone could have helped: * When I first called, they might have offered to schedule me with another doctor since mine was away. * They could've told me about an emergency supply. * They could've referred me to another location so I wouldn't have to wait in such discomfort. Maybe not all of that was possible--but I'll never know, because no one tried. And that's the problem.

I upped my rating from 2 years ago. The staff is very friendly and they take you immediately. In…read morefact, I got there early and was immediately seen. Dr. Milheim seems genuinely concerned and takes extra time to explain and go over the examination.

Dr. Miglani is absolutely fantastic! I arrived earlier than my appointment time and they had no…read moreproblem and squeezed me in! Didn't have to wait like most places, just filled out a form as it was my first time and off I went to get my check up & exam. The staff was very helpful and nice- and setting up my follow up was a breeze, even though they had to squeeze me in before my vacation. The office was clean and comfortable. Usually a Doctor's office can be cold but it was a warm and friendly feeling. Dr Miglani was extremely meticulous and thorough with answering all my questions and helped me get the right prescription! I am extremely pleased with Dr Miglani and her staff and highly recommend her.

My visit at Monroe Eye Care was very good. The exam was thorough and complete and Dr. Milani…read moreanswered every question I had and was knowledgeable and pleasant. I highly recommend Monroe Eye Care.

I had laser surgery and Dr Coleman was great very professional and explained the procedure and made…read moreme feel at ease and I I would highly recommend her.