Waited for 2 weeks for my glasses with no communication. Kept on calling with no answer. This…read morebusiness took my money and made false promises. Do not come here!

Dr. Amy Treski is a rude and prejudiced Doctor also her staff is just as bad. My parents went there…read morea few weeks ago and they refused to service them. There explanation was they don't take Medicare or Medicaid. They tried to explained that my mom had gotten her glasses there before but they ignore her and told her again they don't take her insurance. Maybe I should contact Eyewitness News so that they could investigate this place.

Having the need for cataract surgery can be traumatic, as our eyes provide most of the information…read morethat allows us to experience life, and the older we get, the more important the information our eyes provide becomes. So finding an experienced, skilled and caring doctor is of paramount importance. We have done so with Dr. Ellis. My wife just got her second cataract surgery (her left was done in 2022), and we highly recommend Dr. Ellis, who performed the surgery. He and his staff are professional, caring and their total focus is on the patient's well being. He took great pains to describe the procedure and what to expect regarding preparation, use of the eye drops and recovery. The results from the 2022 procedure are excellent, and we expect the recent one to be as least as effective.

Long wait times, inaccurate medical records, rude staff and billing issues--a summary of my…read moreexperience at Mercer Eye Associates. The doctor was fine, but the way the practice is run is AWFUL and makes it just not worth the bother. I wish I had selected a different practice for my eye issue. After multiple visits over 3 months, I can say figure on a minimum of 90 minutes for an appointment most of which will be spent waiting around. Your time with the doctor and techs will take 10-15 minutes max. The practice is aware of the problem and the 90 minutes referenced above was an actual suggestion from a staff member when after waiting for over an hour I asked how much longer I would have to wait since I was expected back at work. They truly are not interested in how long you will have to wait. In reviewing my visit notes before giving to another provider, I noted errors in the doctor's instructions for three separate visits. I always take someone with me to appointments to prevent "misunderstandings" so these were not my error. There was also two errors in my medical history. When I brought one of the instruction errors to the doctor's attention during my final visit, he said, "The records haven't been updated." This means that it takes almost four weeks for them to transcribe notes (which are actually entered in the computer during your appointment). Also, if you correct the staff when they read the incorrect note, they make it clear they are not happy with you and act like you made the mistake. Almost two months after my last appointment someone from the billing department called saying there was a problem with my insurance. They were very rude and demanding and said "you have to call your insurance company and YOU have to tell them....." As it turned out there was an error at the insurance company, but the rude demanding attitude was definitely not appreciated. Front desk staff can also be quite moody. Sadly, while the doctor I had was very personable, the overall practice experience prevents me from using this group again or recommending them to others.

Excellent service, love the technology used. Very thoughtful care. Highly recommended.read more

Gotta love an establishment that prioritizes it's customers. I ordered some eye contacts for my…read moredaughter & spoke to the owner beforehand & he was all types of polite & courteous. I had so many questions & he answered them all with ease. The space was so cute & chic, reminded me of businesses in New York. My daughter had an eye exam & all the latest tech was used & explained. Also love when a optometrist ask if we have any questions, that was rare. Because I'm a sucker for presentation, the cherry on top, the contact lens being placed inside a cute little posh bag! Totally recommend this awesome family owned

I have been coming here for years. He is so accomodating in every way. He cant do enough for you…read more The glasses are the right fit the first time. Dont have to keep going back several times. I highly recomend DBP. Five stars

Nick is the best! I just picked up my first pair of REAL glasses, after years of dollar store…read morereaders. Nick took the time to explain to me what to expect and how to properly use progressive lens. He has a large selection of frames and he made sure they fit properly. I couldn't be happier! If you are looking for professional, high quality service, Nick is who you need to see!

Excellent optometrist on site Works with your needs and…read moreeven helps choose frames for you

My family has been coming here for years. We love the service Frank and Clarisse gave us. They…read moretook their time to help us pick the perfect frames for my whole family and made sure our insurance was correct. Even Dr Rochetti the eye doctor and secretary helped out when needed at the selection counter. They really give you the personal touch and great service at Cohens and we got high quality glasses too.

very friendly staff I make my glasses from India and it's broke the guy is fixing in 5 minutes and…read moreeven he's dint charge me for that . amazing service thank you lens crafters

LensCrafters was a better experience than I thought it would be being that there a chain when I…read morewent in I already had a prescription for glasses got my glasses. They explain to me they took my insurance. They even taught me some thing about my insurance glasses came and picked up couldn't be more happy. I went to the Quakerbridge mall one

Dr Janine Disanti was amazing!!!! she's definitely helped my mom with her dry eyes! She went above…read moreand beyond for her!!! The staff is amazing as well!

In a world of corporate medicine driven by revenue enhancement specialists and merger mania,…read moreMatossian is the rare practice that is truly patient-centric. After five years, the quality and comprehensiveness of each visit has not diminished in the least despite what I am sure are enormous economic pressures to do so. Special thanks to Dr. Priya Desai who is caring professional through and through. Excellence in every respect.

I called to cancel my appointment because I can no longer afford it and was told I couldn't be…read morerefunded my $75 because I didn't call a week in advance, even though I was not previously informed of that policy and there's nothing listed on their website to indicate such a policy even exists. Absolute scam of an office.

absolutely horrible experience with someone named Kate. I called to make an appt and she said she…read morecouldnt see anymore patients and couldnt make any recommendations. I explained that my husband needed medical care and she refused to give any recommendations. Was unfriendly and unhelpful.

Excellent customer service! They accepted my Davis Vision insurance and I saved a lot, compared to…read morewhen I had private insurance before I retired 2 years ago. The staff was friendly and helpful in finding frames that suit me, and my personality. I HIGHLY recommend this location!

If I can give 0 star I would! Stay away from this place ...I have them my frame to put new…read moreprescription lens, they said 7-10 business days, after 20+ days, some trainee called me and said "we broke your glasses" I asked if they can compensate for my frame they said I have to talk to manager .. three 30 minutes holds over 3 day later a lady tell me manager Matt is going to be there between 9-5 tomorrow you can come in. I asked if I can get an appointment with him as I will be driving 45 minutes each way to get there.. she said no you can't! But he will be there 100% next day I drive there ...guess what he is not there! Not a single person had decency to say sorry or let us try to figure out options.. long story short I took my broken frame and left they did not compensate for the braking frame and they charged me for the eye exam that was covered by insurance!! I still have to deal with that .. 20 hours wasted and 20 days later I have broken frame and no glasses!!!

Very friendly and knowledgeable staff. Lori was friendly and attentive and made my first eye exam…read morein many years comfortable

Awful. Terrible. Over an hour delay for appointments, doctor had a terrible attitude. Doctor was…read morenot transparent about the delay and knowingly attempted to bill patients for appointments that were not going to happen. With a no-late policy for patients, this is ridiculous.