First, I will say I did not purchase the advertised $85 dollar exam and two pair of glasses deal…read more I paid $493.00 for exam and two pair of glasses. I ordered them on 4/24 with an expected date of 5/7. Not hearing from them, I called on 5/8 for a status on my order and was told I could come in anytime; they were at the store. Shame the customer needs to call to find out if their order has arrived. I went in on same day to pick them up, one pair fits nice, other pair looks crooked on me. I am told there is nothing they can do about it, that my eyebrows are crooked! Did not offer in any way to help resolve the issue. Over 55 years of wearing glasses , this is the first time I have received a pair of glasses that did not fit right and could not be adjusted. I did not raise my voice. but feel future customers should just be aware of my experience at this store and location. I will get some tape or something to raise one side up to make them look straight ... like every pair I have ever purchased in my 55 years of wearing glasses. If they read this review and try to help me, I will politely decline since they already told me there was nothing they could do to fix them even though they are new and I was very dissatisfied. Buyer beware.

This was a good experience for my first time trying them! The doctor was very thorough and the…read moreequipment is definitely state of the art! Huge selection of affordable frames and I was able to find at least 5 pairs I loved! I would recommend going during the week because weekends seem very busy and you might have to wait even with an appointment. But definitely check them out! Affordable, clean, and great location!

This is an amazing place to receive current, state of the art eye care. The doctors are caring and…read moreon the cutting edge of medicine. I have never been to a better optometrist place!

Very personable and knowledgeable and caring. Staff are always very friendly also and call to…read moreremind me of appointments.

I needed an eye exam to get my prescription updated, and new glasses…read more I haven't used LensCrafters for several years buying online and from another nearby optician, that supposedly provides better service. The reason I went to LensCrafters again was I didn't want to wait for my ophthalmologist appointment which takes forever nowadays, but I needed new glasses. I made an appointment to see the optometrist, she did a fairly comprehensive exam for 87 $ and since I was there, I selected some frames and lenses which were comprehensively priced with the discount available. Overall the experience was low pressure and they have a good selection of frames. The result was a good pair of glasses. Unfortunately they dropped the "glasses in about an hour" in favor of the more common " in about a week" Conclusion: Nothing spectacular but painless low stress and competitive prices especially when there is a discount.

My wife and I purchased glasses at LensCrafters approximately 6 weeks ago. I need new safety…read moreglasses for work so I asked for my prescription to be sent to the optometrist my employer uses. This is the 3rd phone call to have a prescription sent over. I was told " sometimes the fax goes through..... sometimes it does not " ???? REALLY I then asked them to " just email it" The response was we are not ABLE. To do that !!! In 2022 you can't email a prescription ??? I was then told you can come in and pick it up . Hey LENSCRAFTERS THANKS FOR THE NONEXISTENT CUSTOMER SERVICE. Another disappointed EX CUSTOMER !!!!

It tny first visit eye Dr was great afterwards l sat with MIss Jade who was professional, patient,…read moreAnd extremely knowledgeable . My second visit l net with Miss Chelsea Whom also met me with the same profile matter I appreciate doing business with this company as a whole. Thank you

Yeah, they're OK. You sit around with your thumb up your a hole until you get in somebody's face to…read moreget some satisfaction. The actual girl that does the test is pretty cool but it takes a while to get to her.

True story: Dr. Lonky saved me from the Corporate Computer Screens of Death. Maybe some of you are…read morefamiliar with this: you're a consultant and are constantly hunched like a gargoyle over your laptop screen for hours on end. Because there are no second monitors at your client site, you have 4 Excel windows open, all of which have numbers and text in Arial size 8 font. Let's not get into the Powerpoints, where as much infinitesimal text as possible is jammed onto a single slide. The Computer Screens of Death eventually caused me eye strain and migraines that were intolerable. Enter Dr. Lonky. After an extremely thorough eye exam, which included both distance and reading exams, tests for cataracts, etc. he was very honest in his assessment of my condition. The magnification for the glasses that I need are the type that can be purchased from any Duane Reade (aka those cheap glasses that are glorified magnifying glasses), but he would be willing to write me a prescription and have me start on the frame-selection process. Naturally, the fashionista in me opted for selecting designer frames. If I'm slowly going blind, I need to do it in style, right? Dr. Lonky has an adequate selection of designer frames and often runs sales on certain brands. Unfortunately, he does not have Chanel, but he does have Gucci, Fendi, and Michael Kors, amongst others. Two weeks later, my glasses were ready to be picked up. After a quick fitting and test of the glasses, I was on my way to becoming the best-accessorized consultant. Saturday appointments are difficult to come by, so if you know you need an eye exam, book at least 2 months in advance.

Awesome. Arturo and Toni are wonderful; very skilled, very efficient, very competent... I got a new…read morepair of tinted Ray-Ban's and they're the best. Sad that it's closed on Sundays but other than that, best place for eyewear.

Awful. Never ever again. Have screwed up my daughter's glasses three or four times and it's…read moretaking MONTHS to get a simple pair of glasses. They can't get the prescription right and try to give us the wrong one. If it's supposed to be -2 give me -2. -1.75 won't cut it. We got a printout from another office of the strength of the glasses and then when we ask them to check at Sterling they write down a number that differs from the other office and did not give us the printout. Why aren't you giving me the printout? That's very shady and looks like lying. They don't call when the glasses are in. They didn't put the anti reflective needed. They blame it on an employee being new. How this place is still in business is beyond me.

Dr. Leahy was fabulous--extremely knowledge, kind, and thorough. Ashley, the technician, was…read moreexcellent. Wonderful experience.

After waiting about an hour to see the doctor, i was refused service for being "under the…read moreinfluence" i was insulted so I decided to rub my genitalia on the glass window and leave the premises. Overall the time to conduct an appointment is horrendous but the staff is rather kind #BlackHistoryMonth #discrimination

This was a great experience. Jennifer and Babs were so friendly, professional and patient with me…read more I showed up a bit early and they were very accommodating. The appointment was quick and the doctor was thorough in checking my prescription. Highly recommend.

This is a little hidden gem for an easy optical experience! Len the optician got my niece her…read moreperfect lenses, very good quality Essilor lenses! And then Babs was so great when I picked them up just a few days later! It was so easy in and out! They are remodeling the entire Optical department that will have a brand new Dr's office. I'm looking forward to getting my eye exam there as well!

Don't find truly caring drs anymore. Always accommodating…read morealways kind & concerned no matter how busy!

Over the years that I have been going there(20+) I find every staff member has been helpful,…read morefriendly, knowledgeable and a delight to work with, from the owners to the optometrists to salespeople. can't rave enough about them.