After having an experience at Eyetique where they couldn't get correct lenses made, my doctor…read morerecommended Matt at MGM Optics. A great experience. Small selection but found great glasses and the lenses are perfect. Listened to my concerns and followed up with exactly what I needed! Additionally, it was inexpensive.

Matt is the best! I've been going for years and always helpful in picking glasses, fitting, and…read morerepairing. I once brought a pair of glasses that was more or less a handful of parts after the flew off the back of a pick up truck and he got them back together. He works very hard to make sure you have a great fit and I've never had an issue on bringing them back in for adjustment. Always willing to make suggestions as to the best way to use your glasses. Always great advice on frames too!

I tried this place with my wife for a glasses prescription…read more Never again. I told both the secretary and Dr that we just wanted the basic, insurance covered exam. When I checked out, he advised me that there was a "field test" portion that wasn't covered.

I have been seeing Dr. Szoko since I was a little girl. I truly can't say enough good things about…read morehim. He is fantastic & really cares about his patients. He is a very personable doctor & polite. The ladies he has working for him are always so nice and helpful whenever I am ordering contacts or scheduling appointments. He provides great service and fair prices. Always has a wonderful collection of glasses to chose from. I recommend Dr. Szoko to everyone I know, literally, (Even my boss sees him now). Highly recommend!

I went here because I saw a beautiful pair of glasses in the window. I had my new prescription so I…read morewent in to try them on. I was treated horribly. I was the only one in there and even though the one employee saw me standing at the counter she never acknowledged me. They continued to talk about a TV show they had all watched the night before. There were 3 women there. I waited a good 5 minutes before the woman came out acting all annoyed that she had to start working. I told her I wanted to try on the pair in the window. She was just awful. Very rude and a lousy attitude. It was a terrible experience. I left and didn't get the glasses. I will never go back. Terrible service. There are very many eyeglass stores in the area. Save yourself the aggravation and go to one of them.

Everyone at this location is awesome! Dr. Woeste is great at her job and explains what she sees in…read moreyour eye imaging. James, Kim, and Denise are also wonderful! Kim has a bubbly personality, loves her music, and is very helpful with finding the perfect lenses for your face. James is great at communicating about orders and processing times. Highly recommend this location! Thanks for all your help guys! :)

DO NOT BUY GLASSES HERE. I bought a pair in April and they clouded up. I took them in for lens…read morereplacement and they wanted to charge me $500 because I did not buy the warrantee for $25. Of course I didnt buy it-I am 74 years old and never had a problem with eyeglasses in my entire life. They accused me of cleaning with a harsh chemical, which is just not true. All I ever used was a clean microfiber cloth and for classes and Zyliss. This is unacceptable. Do not get cheated as I have. Go elsewhere, where they stand behind defective products. No wonder this store is only rated 2 out of 5! I wish I'd looked on YELP before I ordered them. What a rip-off!

the front ladies at the desk were very rude and I had to call back twice regarding a simple…read morerequest. When I asked to speak with someone regarding a claim I got routed to call, American Best Corporate office. I was charged for my exe exam! came here thinking I would get a deal it was more expensive then going to my previous eye care doctor. I will saw the people who did my eye exam were through and excellent!

I've been going to LensCrafters for probably over 10 years now. I've been going to this office for…read moremaybe half of that time (due to a move). Though I haven't always had the same eye doctor, it seems the caliber of doctors there never wavers. Doctors' offices and medical settings make me a bit anxious in general, but the staff there is always kind and comforting--probably without them even realizing how helpful that is. This past visit, Dr. Taddie discovered an issue with my eye that warrants more than just the standard eyeglass prescription. I'm super scared and waiting to get to a specialist this week, but I must say, the doctor has gone above and beyond to answer my questions, to easy my worries a bit and to find a specialist that takes my health insurance. The level of care and concern I have received absolutely exceeds my expectations, which is rare these days. I want to also add that I do not have eye insurance. For those without insurance, being a AAA member gives you 30% off. This helps a lot! Still, I usually order glasses online these days. Though I was hesitant to do so at first, I take the glasses I buy online to be adjusted at LensCrafters. They are always kind and never make me feel like a bother. Not even the slightest attitude. I appreciate their help and understanding so much. I would highly recommend LensCrafters to anyone.

I scheduled an appointment and was told I cannot have my medical records without a thumb drive and…read morea note from my doctor...MY records. My conclusion, LensCrafters does not trust their own past customers. Per my policy, I don't trust them either. I am shopping elsewhere

In the process of establishing doctors in the Pittsburgh area and found MyEyeDr through my vision…read moreinsurance. Scheduling an appointment was easy online, got my records faxed over from my previous eye dr in MD, and we were good to go. There was a little snafu with my insurance so I had to wait to pay. They said they'd call me the following day, which they did and my payment was taken over the phone. Great experience and it's super convenient to home. All staff were super friendly!

Everything! My first visit was wonderful. I brought my son in for an appointment and the service…read morewas poor. They input his information in the system incorrectly not acknowledging that he is a minor or the correct names on his account, then they said they couldn't change it? I put a payment on a pair of glasses, then they call and say they gave me the incorrect price so I cancelled the order and requested a refund and I have yet to receive it.. No funds in the office??? Now I have to wait indefinitely and there is no number for the billing department or account services for corporate? Will not return to that business ever again.

Well, I don't give to many bad reviews but I feel like I have to spare people the trouble of going…read moreinto this place. The elderly gentleman that works here is extremely condescending and rude. I felt so bad for the older lady that walked in because she was asking questions and he could bearly acknowledge her. He made me feel very uncomfortable. He was trying his best to condescend me. I truly don't think he is even aware of his arrogance. It was a very awkward experience. If he doesn't want to be kind and help people, why doesn't he retire? He is old himself so why would he be so rude to the older people that come in. My friend says he is just rude to everyone. It's too bad. Spare yourself from this place

Optical options provides the worst customer service I have ever experienced in my life. Very…read moreunhelpful man that works there that seemed bothered with any questions. Too many other places to go for glasses where people at least pretend they care. Helpful to me...NO