There are people out there that have to go to work and then there are people that want to go to…read morework. When I showed up today, I was greeted with a smile from every employee, and these people wanted to go to work. There was no fake smile, there was no this isn't my job. They were working together in a very positive way.

This new team did a lovely job with my elderly in-laws who are pretty frail. Everyone was very very…read morekind and patient with them. The in-laws were a tad nervous as they had been patients of beloved Dr. Reis (who has since moved to Lincoln Street Eye Care in PA). But rather than drag them to PA we stayed with North Coast and all was well!

I scheduled an appointment three weeks in advance, only to receive a call after 5 p.m. the night…read morebefore informing me that the appointment had been incorrectly entered by the call center and would need to be rescheduled. That alone was frustrating and unprofessional. What made it worse was the call itself. Heidi, the representative who contacted me, was rude, dismissive, and clearly not suited for customer-facing work--especially not at the end of the day when she seems unable to manage her attitude. Her tone made it clear she had no interest in helping resolve the issue she was calling about. This experience was enough to convince me to take my business elsewhere. If this is the level of service you consider acceptable, I won't be the only one.

The office is small but they make it work. Front desk was knowledgeable. When I made the…read moreappointment they were unsure whether they accepted my insurance or not The followed up before my indicating that they did not accept my insurance, gave me an accurate price quote and indicated that I could cancel if I wanted to pursue another provider. Because of the location and ease of appointment, I decided to keep my appointment. The Dr. was FANTASTIC. Very thorough, patient and explained everything completely. Thank you!

I have been seeing Dr. Cynthia Bidgari for over 7 years, and she has always been brilliant, as well…read moreas the men personnel that work there. But there is an individual woman who has time and time been downright rude. Dr. Bidgari has since taken a job elsewhere and I have had just about enough of this rude individual. I have now been told I have to pay per page to get my medical records.

I found Dr. Bidegary-Tok to be efficient, highly skilled and enjoyable as a person. Due to some…read moremedication, I am taking, I have some special needs and required a couple of appointments. Doctor Tok was absolutely terrific. How she made an eye exam fun is hard to explain, but she did. I also found her staff very nice.

I have always had a great experience with Dr. Kuhnline She is friendly, knowledgeable and always…read morehas time to chat with me and give me answers to my questions. I would give her the highest rating possible:)

Dr Kuhnline has always treatment with respect and compassion. Dr Kuhnline understands my medical…read moreproblems and she always take her time treating me and never appears to be in a rush.

While their surgical work was excellent, they have tried to bill me twice now for tele-health…read moresessions THAT I NEVER HAD, and have ignored my requests to disenroll me from that aftercare program. Do I have to take this to state regulators just to get a response???

Qualified professionals that take care of their patients and achieve the best results! My…read moretroublesome eyes have required two different surgeries and both time I was very grateful for good results!

Dr. Reis has been an excellent provider of eye care. For my first appointment I mentioned…read moreirritating flashing and floaters. He did a thorough exam and immediately referred me to a retinal surgeon for evaluation. He has since closely and carefully monitored my eye health. Having moved to the Olympic Peninsula from a major metropolitan area, I have experience with the care of ophthalmologists at a large university hospital. They may have been top in their field but I have received no better care than I have by Dr. Reis. I trust him implicitly. One note for those seeking an appointment with Dr. Reis, I was informed this practice has been purchased by a new team of ophthalmologists and Dr. Reis is no longer working there. I hope to follow him to his next location.

He was just great. Did everything correctly very through and efficient. Very personable. I would…read morerecommend him to everyone.