I took my prescription into Walmart and received outstanding service from Violeta (VEE). She was…read morevery helpful in contacting my insurance company to see how much they cover and was very patient with me as I selected my glasses and lens type. When I was called to pick up my glasses, I waited until Vee came into work so I could see her again. In this day and age it is hard to find good customer service like I received from VEE. I appreciated her kindness and outstanding service she provided. I definitely would recommend this vision center to anyone needing glasses.

Waste of time. They glasses didn't even fit. Waste of time. The frames were 3 sizes bigger. I…read morewasted 2 hours and 8 days waiting for nothing. Rude and incompetent

I was having some issues around my eyes with the skin. Swelling & sensitivity..I wasn't too sure…read morewhich doctor to go to.. but they were able to help me! The staff and doctor were all super kind and helpful. Plus they were able to fit me in within a day. After being prescribed steroids I am back to normal.. thank you again!

Friendly staff and great eye professionals! I have been going here for almost 25 years and I would…read morerecommend highly!

Took full advantage of overpriced, not family oriented…read more Would rather go to Portsmouth to my old Eye Care hundred percent better, friendly family owned.

I was given an exam and a new prescription for glasses. When the glasses arrived the prescription…read morewas not correct and I could not use them. I called the office and came in to have them fitted, but that didn't fix the issue. I rescheduled for an appointment which took months, but when I came in they could not figure out the issue. I wrote the practice manager and asked to return the glasses, but they have not responded. I paid $800 for glasses that I have never been able to use.

We usually go to the Kempsville location but my wife scheduled an appointment at this location…read morebecause Dr. Lee is here on Saturdays and she wouldn't have to use sick time at work. We live in Virginia Beach though and the commute was HORRIBLE. We ended up getting to her appointment after the 10 minute grace period. I was frustrated and wanted to go home until I walked through the door and interacted with the staff, starting with Angela. The staff at Beach Eye Care were wonderful throughout this whole situation. I explained our situation to Angela and she listened emphatically and went back to see if she could squeeze my wife in. I wasn't expecting them to be able to do anything and they were so backed up that they couldn't take her but I'm so appreciative that she got out of her seat and even asked. I discussed with Myra and we decided that since we drove an hour and 25 miles to get out here we might as well ask about doing a walk in eye glass purchasing appointment. I didn't think they did walk ins but was pleasantly surprised when Vicki said we could. All we had to do was go schedule it at the front desk. After waiting a minute for someone to return to the front desk Vicki just came and took us back. Even though Myra couldn't do her eye appointment Vicki made our trek worth it and was able to help us both get straight with our glasses. Vicki has such an optimistic demeanor. She really made my wife feel beautiful and confident. She heard my needs and priorities as well and I got some prescription sunglasses for less than $200 out of pocket and they don't look bad at all. The sunglasses will be primarily used for driving since my transitions don't work in the car. I'm very pleased with this location and Beach Eye Care's exceptional customer service.

This was the first time out here at the Chesapeake office. We ran into HEAVY traffic on the way to…read moremy appointment and unfortunately got there 17 minutes late and I couldn't be seen for my appointment. The grace period is 10 minutes. But Angela at the front desk was so nice and helpful. She still checked with my doctor to see if it was possible for me to be seen that day. While I couldn't be seen, I was on the schedule for another appointment later in the week and me and my husband inquired about glasses. Vicki helped us pick out and find the perfect glasses. She was so sweet and patient! It took me about an hour and a half to find the right frames...there were so many great options to choose from. She went above and beyond -- she showed me different transitions lens options, activated the transitions colors multiple times so that I could get a good sense of how dark the different color options get, pulled a bunch of styles from the back, and even popped the lenses off of a pair of display sunglasses that she thought would match the glasses frame style I liked. I went with the frames in my review picture and am super excited about them! Vicki also helped my husband find a great pair of sunglasses too! Angela got us checked out and gave us some bottled water for the road. Great experience and customer service!

Saw Kathy for a pair of safety glasses. Kathy is such a doll. She was so patient with me while i…read moredecided what pair I wanted from the huge selection they had to choose from. Thank Kathy for a wonderful time at Dominion Eyecare.

Love this place! The doctor always listens to my needs and the front desk is friendly and…read moreinformative! I have been a patient here for about 10 years!

I strongly advise against coming here, especially if you're particular about your glasses and…read moreprescription. I got my glasses back in January and ended up returning them. They didn't check if the frames were a good fit for my face shape, and they tried to charge me without explaining any of the fees upfront. The staff seemed inexperienced and more focused on pushing their own program on making a sale than actually helping me. I like my glasses to sit a certain way on my face, and when I asked the associate to adjust them to fit my ear, she got visibly irritated. During the adjustment, she scratched the lens and while she clearly knew it happened, she didn't even acknowledge it until I pointed it out. I asked for a replacement lens, which she agreed to, but I still haven't received a proper resolution. It's now May, and I have yet to receive a refund or my benefits back. I've been dealing with Wendy Stainback, who stopped responding to me entirely. As someone who works in customer service, I'm shocked by the lack of accountability and follow-through. Every time I call corporate, I'm told something different, "this wasn't done," "that person didn't follow through," etc. It's like no one knows what they're doing or how to follow protocol. The customer service here is unacceptable. I will never return, and I strongly urge others to stay away. I would put 0 stars if I could.

I dont know who the people are that gave this place a 5 star rating, but they sound made up reviews…read morebased on what I experienced. they did not say it was a virtual exam until it was time for the exam. They charge a $25 fee for the warranty of the lenses, after 6 months, my reading glasses have peeling around the edge. When I ask about that they said I had to pay %20 of the cost for a replacement. What a scam that is!! When I picked up my glasses, they were dirty, finger smudges all over them. Stay away from Stanton Optical, unless you just want a junk pair of glasses.

I've been coming here for over a year now. I'm not sure if I've already written a review but I'm…read morewriting one now. I've dealt with EVEA for myself and my son. I've had a vision exam here as well as purchasing classes for myself. Exam wise I recommend 100%. However, I would NOT RECOMMEND this place for glasses. My son has had numerous vision and eye testing here. He currently has vision therapy every Tuesday for 12 months. They're giving him excellent care for this. You do have to pay out of pocket, they do not accept insurance and it's extremely expensive. I also purchased glasses for my son through them last year and it's process was subpar. The opticians were not very pleasant. They didn't seem very attentive. For me, my glasses have been back ordered, which is fine, but they don't do well reaching out to the customers to keep them in the loop. I had to call several times to inquire about my glasses. Takeaway: definitely get a eye exam here!! Go somewhere else for glasses!!!

We've been going to this facility for about five years. Until this year we've been pleased with…read moreour care. Our over 18 year old girls have all been in the past few months. It was implied to them the retinal mapping was required (at an extra cost of $39) and i know full well it's not. I'm not pleased they think they can slip one by just because the girls are younger. We will be looking for a new optometrist.

Gontarek Eye Care Optometrists LLC in Chesapeake, Va are the best!…read moreDr Lisa is warm, friendly and professional...One of the best eyecare exams I have ever had.. Everyone in the office were kind, caring and professional. Wish I had found Gontarek sooner! Abbie D Polak

Gontarek was my first optometrist visit in over four years because life happens. From the moment I…read morecalled to schedule the appointment the Gontarek team was kind and helpful. The office itself can be a pain to get into as it is on the corner of Battlefield and Kempsville, but once you are inside, the pride and care in their practice is obvious. The waiting area is open and bright, and the glasses looking/fitting are is bright, warm, and inviting. I showed up about 10 minutes early to my appointment and was called back on time. I opted to have the retinal imaging as opposed to the standard eye dilation, and was surprised at the cost as it was $5-$10 more expensive than my kids' optometrist. I will say, the doc was thorough and listened, and did not seem rushed to get me out of the office. I received a good discussion on the results of the exam, and then was given everything I needed to request a referral from my primary care for follow up appointments. Overall a wonderful experience, and I highly recommend them.