This place has Dr, Cooley. He is good and had always treats me nice. The staff however is…read moredifferent. I scheduled an Eye appt on line and wasn't informed that my insurance would not cover me until 2 days from the date of my appointment. I asked them why they didn't reschedule my appointment and their answer was we don't do that. The general manager claimed he left me a voice mail but that was not the case. after using them for many years I have decided to go elsewhere moving forward.

Horrible service. I made an appointment online, got a confirmation text and reminder text. I…read morearrived on time and they say they didn't have my appointment. I showed them all the confirmations. I waited and waited. They were overbooked. Like they just stuff everyone in. What is the point of making an appointment. I try asking how much longer but they can't even tell me. This place is horrible

We were Having difficultly dealing with ray bans warranty and company. My husband Seen Amanda and…read moreshe helped figure everything out, placed a new order and got my husband taken care of. Thank you for your help and excellent customer service Amanda.

If I could give more starts I would. My husband and I visited this Lens crafters in search of new…read moreglasses. It was such a pleasurable experience from beginning to end. We were greeted immediately by Reno, who gave us time to look around without hovering. Reno was so patient and kind. He answered all my questions and took me over to see the different color of lenses available several times, each time with a smile and a "Lets look again, I want you to be sure." Amanda had on these fantastic glasses, I asked her if she sold those in store, she said she would check to see if she had any and if not she would order them if she could. She could!! She did not have any in stock so without hesitation she says, "You can try my glasses." She took her glasses off, popped out the lenses, cleaned and sanitized them and allowed me to try them on, I LOVED them. So I was measured (with Amandas frames) =) and put in my order for them. My husband was able to find a pair of sunglasses he really liked. Reno also gave him information on the smart glasses that he was eyeing. Stacy was very knowledgeable in explaining the awesome foundation Onesight - they provide free eye exams and eyeglasses to those most in need. My husband and I enjoyed our time @ Lens crafters -1600 Crossways Blvd. Thank you again Reno, Stacey and Amanda, we can not wait to get the texts that our glasses are ready!! See you soon!! The Simmons'

I think I've found a cool, lively eye exam and prescription place in the area!…read more Today I was able to get a same day eye exam AND prescription glasses at Stanton Optical. After the terrible experience I recently had at another practice, this was a breath of fresh air! I walked in and was instantly greeted with a smile from Jaielle and the rest of the staff. I explained to her that I had a bad experience at another business, so I was kind of nervous and kind of upset. Jaielle INSTANTLY helped me settle down with some laughs and walking me through the process. Something unique about Stanton is that the Doctors are virtual; I went through a few machines with Jaielle then did my eye exam with the doctor virtually. It was pretty cool and stress free. The best part of this whole experience was being able to get my glasses the same day! That is so difficult to find in this area! 10/10 I would also like to notate that the prices are reasonable! Although they do not take my insurance(eyemed) they still were able to price match OR use the discounts they have in store. I am glad I stopped by today! Please check them out if you are in need of an exam and/prescriptions! I believe they just opened in October of last year!

I'm very disappointed with my experience at Stanton Optical. Yesterday, I received a text saying my…read morecontacts were ready for pick up. I went in today, but ended up waiting about 30 minutes while the staff looked for them--only to my surprise, the contacts were missing. It was frustrating, inconvenient, and a waste of time. I really hope they improve their communication and organization so customers don't have to go through this kind of experience again.

I had the absolute best experience with Mikaela and Ryan today. From the moment I walked in, they…read moreput me completely at ease--no pressure, no rushing, just genuine help and great energy. I'm someone who processes out loud and changes my mind approximately 15 times (especially with glasses!), and they were endlessly patient and supportive through all of it. We even ended up chatting about dogs, furniture building, sewing, and hobbies--which somehow made the whole experience feel relaxed and human instead of transactional. Even though I'm circling back to switch colors, I felt nothing but encouragement and kindness the whole time. Mikaela and Ryan truly listened, helped me think things through, and made what could've been an overwhelming decision actually fun. If you want knowledgeable people who are also just really pleasant to be around, these are your people.

Wanted to check this place out as it was close to home.. they are a full service eye clinic where…read morethey will do all the standard tests, as well as screening tests for cancer. I believe they also do LASIK consultations as well.. We were in to just do a basic eye exams so that we can get a new prescription for glasses. Walked in, used a couple of iPads to answer a. Inch of standard checkin questions, medical history, etc. The staff were friendly, knowledgeable, easy to work with. The only bad thing is the wait times can be long. Every time I have walked in the lobby is full of people. We had an appointment for 10am, and an hour and a half later we are still there waiting.

I've never even been inside this business, but that's not for lack of trying…read more I moved here from San Diego 6 months ago, along with my children and pets, leaving my active duty husband behind to finish his TOD there. Rent for a family of 5 was costing us 50% of our income. A few months after we arrived I noticed that there was an eye care center next to my local Walmart, so I Googled "Walmart with eye care center near me" when I returned home. I wear glasses and contacts, and all 3 of my children wear glasses, and our insurance provides us with yearly exams. This center was indicated to be the closest. It took me at least 2 calls to get through to someone to make an appointment, and even at that point they were scheduling 4 months out, so I made appointments only for myself and my youngest child. I was told that I would receive paperwork to fill out ahead of time, but I never did, despite checking my spam email regularly. When I asked about their location they confirmed that they were "between the Sams and the Walmart". Today my son and I arrived for the appt. And, as instructed, I called to let them know we were there. The receptionist asked me to pick up the paperwork and fill it out in my car. I'm sure this is a covid related measure, but since I am vaccinated I did not see why it was necessary. Nevertheless, I proceeded to the door, but no answer came when I knocked, and the hours indicated that they were closed. Someone working at Sam's Club said I could ask at the eye care sales dept., and when I did they indicated that the optometrist only scheduled appointments on weekends. When I explained my situation she told me that the optometry office I was looking for was between ANOTHER Walmart and Sam's Club that was also in Chesapeake. At that point I recalled that I had never been given an address for the location. I could never have known or guessed that Chesapeake would have 2 different Walmarts and Sam's Clubs, located together, in 2 different locations, and both with an optometry center in between, having only lived here a few months. But since I spoke with the office staff several times, you'd think they would have mentioned it to a new patient looking to schedule appointments for 4 people. Nope. Maybe if they'd sent me the paperwork as promised that would have let me know, but they didn't do that either. I did call back and explain that I did not have the correct location, but I was informed that, because of the time I'd spent trying to determine the problem, I would need to reschedule. Nope. Taking my business elsewhere.

I love this place. I have been going here for years and I love the Dr. She is always so sweet and…read morehelpful. Has always been invested and caring towards my family. She's not a simple get yourself in fast and leave kind of Dr. She takes her time to actually treat you

Target had the worst online shopping experience for eye ware. The store doesn't communicate with…read moretheir online department and they don't know what each other does. They are horrible with locating your insurance information. I ordered contacts after 3 attempts online they finally got it right, but never put in order. Then I needed them before I went on vacation and nope! They came the day I left by that time I was on my plane. Now I'm trying to get glasses and the same crap! DONT USE TARGET ONLINE EYE service CecileJackson

Dr. Huynh & Brittany were so nice and very helpful. The other sales lady a tad pushy. Pretty…read morelimited frame selection here. It's 40% off your second pair but I just couldn't find anything else I liked.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

When I made this reservation, I was advised on the website to show up on time, so I was 10 minutes…read moreearly. The lady found my reservation and told me they were running an hour and a half behind. I told her that's ok, things happen. I'd just get some lunch next door and kill some time. She happily agreed. Upon hearing that, the other receptionist sitting next to her nastily told me "You can't leave". I said you mean I have to sit here and wait an extra hour and a half? and she said yes. I walked out.

I've come here since I was little and watched as it declined. Used to be great and convenient with…read morethe eye care club. Now I can't even count on both hands how many times I've been lied to, double charged, information lost or compromised, eye exams messed up, prescriptions messed up, and payed to have weeks go by and no one knows anything about an order ever being put in and then losing the same shipment 4 times. I'd risk going blind by Lasik over this any day. Sad to say I will finally being paying extra to go somewhere else so I can't be treated like a human being. So long americas worst.