Great customer service. He was willing to fix my glasses although I didn't purchase them from him.read more

I came to Costco Optical the first time because I already had a membership to Costco so it was…read moreconvenient. The first thing that I noticed was how much less the glasses were on display. I've been going to another optometrist and HATE having to get new glasses and contacts because it's so expensive. As soon as I walked up a guy in optical named Scott started talking to me about different frames and lens options and how they could help me. But for me, it came down to the price. Dr. Bizzle (GREAT Optometrist and the exam was less than my other doctor) got my exam done and then it was off to get the glasses. I learned a long time ago to pick out glasses before they put drops in your eyes. Trust me here. Anyway, I got a pair of glasses for driving called drive wear. (They turn dark like sunglasses when you're outside) and another pair for staring at the computer all day in the office. They really helped me to read the paper work and see the computer without getting that massive headache at 3pm. Apparently it was eye strain. I also bought contacts. All of it was less than I would have spent on one pair of glasses at my other optical place. Thank you Scott and Dr. Bizzle for helping me. I promise I'll see you again next year!

First appointment last year was questionable as doctor complained the whole time about being over…read morescheduled. He rushed through my initial visit. Tried to schedule again for this year and they have no appointments for 9 months for existing customers. Find another option.

I saw Dr. Jackson. He is amazing!…read more But then came the hidden fees/prices for the appointment. When checking out I had a charge for $85 for "fitting the contacts". That day my eyes were itchy and I did not try on my contacts. I was given the trail pair and then went to checkout. When I saw that charge and asked about it I was told that if I did not pay it, I would have to give my trial pair of contacts back. (They are the same brand I have worn in the past, just newer prescription.). The $85 is more than 1 box of 6 month for the contacts. I then received a bill for $49 stating the insurance did not pay it. This was for the refractory service which makes it to where the doctor can give me my prescription. To have this not apart of the price for the eye exam and something extra is a little sketchy to me. I paid it to be done with them. But BEWARE... you never know what they will bill you for! Before going to the appointment I tried to find out how much the whole thing would cost, I was never able to get a clear answer. I am sorry Dr. Jackson has to work with such an awful corporation. It was not like that before!

The staff is very unprofessional . The wait time is ridiculous. I scheduled an appointment for 4…read morebut was not seen until 5 . The staff socialize more than they are helping customers .

The Schaeffer Eye Center in Montgomery is the best place to go for eye exams, glasses,…read moreContacts...everything! They have a marvelous staff and Doctor. They all are so caring and professional in attitudes and dress! My wait time was about 15 minutes, not bad at all! They are the nicest people you would ever want to meet.....and the coffee is good too!

i went to get way to determine how much charge was left on my newly acquired 2013 EZ GO golf cart…read morewhich didn't have fuel gauge. As soon as I walked in I was cheerfully greeted by John who was very helpful in assisting me regarding alternative methods of determining how much charge was left on my batteries. He even went so far as to demonstrate to ensure I fully understood how to measure remaining charge on batteries.

The go to place for your batteryneed in Montgomery. They have a wide selection of alarm system,…read moremarine, car, golf carts, cellphones, and computers. The staff was helpful and quick to identify the battery we needed.

I have found Adams at Vaughn Road to be breath of fresh air. Extremely personable and service with…read morea smile, they even remember my name. So refreshing... Thank you for being great!!

I've been using Adams drugs for over 10 years and I've always been very happy and satisfied with…read moremy experience, however within the past few months things have gone down hill drastically. I am not one to complain about businesses or their staff but I feel it's necessary...after years and years of being loyal customers, Lamar and Kristen treated me and my family with absolute disrespect multiple times over the phone. I asked a simple question about a medicine I was taking and both talked to me with utter disrespect. I was shocked and saddened but ultimately very mad that they lashed out at me over a simple question. They no longer have my service & I would highly recommend thinking twice before using them.

Called to refill 3 prescriptions and was told they would be ready at 1 pm.I rec'd a text saying…read morethey were ready.When I get there they said they needed to order 1 of the medicines.The next day I call their automated system and it said my med was ready.I sent my wife to pick up and she was told that it would be a few more days.I checked my app and it showed it was ready.I called the pharmacist Penny and asked what was going on and she tells me it would be a few more days. Also.When I questioned her as to why do I get a text it's ready,the app also shows ready but she says it will be a few more days....she takes offense and tells me that I will get it when she gets time to fill it.Very unprofessional,first thing tomorrow I'm finding another pharmacy

the people are so friendly and they do a great job. they even bring my scripts out to my truck…read morecause i can't walk until i have my surgery they are the sweetest people around and i will tell you i switched from Walgreens to Jones Drugs because i got tired of the rudeness and ill mannered from Walgreens and i am glad i went to Jones Drugs. thanks you all for your great service. this Jones Drug Store is in Greenville Alabama

Verizon manager CLIFF BROWN at the store on Eastchase in Montgomery, Alabama got "Christine" today…read morein front of all of his customers and staff. The girl that was trying to help me needed the manager to help her print my bill and no one wanted to bother him while he was outside, so I took it upon myself and had to walk around the building where there was an obvious SKUNK smell with not a in sight. He was on a personal call outside and tried to tell me to wait, but I advised him that wasn't an option. I had to literally shoo him back inside. I fussed at him all the way inside & through the store. He had the NERVE to try to tell me to "ma'am, can you keep it down"... My response was "Don't shush me! I've been here for 30 minutes trying to get my BILL PRINTED since I can't access the online portal because VERIZON didn't change my number correctly in their 2-factor garbage. Business customer for over 20 years & no one can help me " It took him all of TWO SECONDS to push that button to print that bill. AND, I got my point across with not even one curse word. No wonder this store has a horrible rating. And yes I'd already tried the business customer service line... Was hung up on by the automated system 5 times before reaching what I THOUGHT was a human. Nope it was an AI BOT that could understand me. Southern drawl I guess. It hung up on me too after I asked for a supervisor, because I guess AI BOTS don't have supervisors. #lostSouthernGraceandCharm

When you arrive right when they open and still wait almost an hour just to be helped, that's a…read morestaffing problem. If you can't open the doors and actually assist customers, you need more people scheduled--period. The manager stayed hidden in the back the entire time and only appeared when it was time to aggressively push insurance and add-ons. I said no. No insurance. No extra phone. No mystery "free" perks. Please stop selling. I don't want your insurance, and I definitely don't want a random used phone "just in case mine breaks." No means no. Then came the classic line: "It's free for the first month." Immediate red flag. Nothing has ever been free in the history of Verizon--or life. We were trading in our old phones to apply the value toward new ones and even changing our plan. We've been Verizon customers for over 10 years, so you'd think there might be a perk or two involved. Instead, we were told we could keep one of the old phones, Verizon would "give us a number," and--surprise--it was FREE. Another red flag. Sirens, actually. Against our better judgment, we went along with it. Signed everything, set up the new phones, and left. Once home, I called my son (who's on our plan but lives in another state) so he could upgrade his phone. He went into his local Verizon store and was told, "Your plan hasn't been updated." Frustrated, he left. So I called Verizon customer service. The rep pulled up our account and literally said, "This payment is ridiculous." He repeated it several times for emphasis. Turns out, if left as-is, our bill would've been over $700 a month. Yes. Seven. Hundred. Dollars. After another hour and fifty minutes on the phone, he untangled the mess this store created. Somehow, I had two plans on each of our four lines. The "free" phone? Not free. It would've cost us $47 a month--for a phone we didn't need. That phone is now being traded in for the $800 credit it's actually worth, which--under the correct plan--should've made our new phones free. What a nightmare. Steer clear of this location. It felt less like customer service and more like a commission-driven free-for-all. If something sounds too good to be true--especially if they say it's "free"--it absolutely is.