I wish I would have come here years ago. Dr. Berner was able to diagnose a number of my health issues and prescribe the correct medication to resolve the issues. These were issues that none of my doctors at Kaiser could resolve. Thank god for Walnut Credit Naturopathic. read more

Actually know their evidence and are talented versus other naturopathic doctors have seen in the area (: Dr. Heather is FABULOUS, careful, attentive for cancer care- we started with another clinic and they were a money grab- Dr. Heather is expensive but worth it. We liked her so much, I saw Dr. Barrett for a GI issue....that the GI doctors prescribed me a black label antibiotic for (even though I'm nursing) accidentally and misdiagnosed. Dr. Barrett figured out the issue BEFORE the colonoscopy (I regret having that $3,000 test done now). Anyway, they are very evidence based. They are also very transparent with their costs. Unfortunately, you cannot get this level of care with the way insurance prioritizes saving money through most plans. If you have the luxury to invest in your health- this team is legit worth it :) Shout outs to Ryan who is organized and thorough at paperwork and bloodwork as well. read more

I am seeing Dr. Haliburton for Diabetes and Osteoporosis. I find him to be very attentive, empathetic, and knowledgeable on both subjects. Dr. Haliburton is the kind of doctor who makes you feel he has your best interest at heart and inspires a patient to be successful in their treatment. read more

So they kept my $200 deposit............very disappointing. Full disclosure........... 1. I canceled my appointment and wasn't seen. 2. They did tell me about the $200 deposit that was nonrefundable without a 48hr cancellation. 3. I canceled 24hr ahead of my appointment. 4. I should have known better then to agree to a nonrefundable deposit from a doctor's office. What went wrong? I have been trying to find a local non-western medicine doctor to form a long term relationship with. Someone I can reach out to from time to time for this and that. My primary issue being stress, edema and adrenal fatigue. I spent a long time searching before deciding on this office. They seemed professional and gave me a brief free phone consult. As I started filling out the patient questionnaire and reviewing pricing/treatments I noticed something that I am seeing more and more. If you are not seen for a certain amount of time, you need to pay for a new patient intake fee. That's like $450. Wow. I decided to call the office and clarify. I got into a bit of a game of semantics with the receptionist and my take on it was that it would be basically on the discretion of the doctor. Then I canceled my appointment and asked for a refund. Nope, no refund. You canceled late. No problem I said, you are just confirming why I don't want to do business with you. Truth be told, the medical director and the doctor I spoke to both called me but I really didn't want to get into it any deeper. I saw enough. It is a unfortunate trend I am seeing with chiropractic, alternative practitioners, acupuncturists, etc.They are trying to get you to accommodate their hours. They also seem to be nickel and diming everything. Get you on their program. Very frustrating. I have spent a lot of money on alternative care practitioners over the years.You usually have to pay cash for these kinds of services since they are outside most insurance companies. That is something I am willing to do but why does it have to be robbery? Why am I supposed to accomodate you? Now that healthcare is becoming more integrated, it seems the alternative docs are getting corrupted. Sigh...........back on the hunt for some help. ** UPDATE......In response to the medical director......I do not like to give bad reviews. I prefer to walk away and just think it is a bad fit. I had already gotten into a game of semantics with your receptionist AFTER she had spoken with you. I did not want to get into further conflict. You should have just refunded my deposit and let me walk away. read more

I've spent eight years being passed around, poked and prodded at & feeling unheard. Within two appointments, I had a real diagnosis and supplements to support my health instead of prescriptions that treated one symptom and added 20 more. Dr. Meyer is thoughtful, educated, and compassionate. I can't believe it took me so long to go the natural route. I would give them ten stars of I could. read more

My goal is to stay as "healthy" as possible while I continue treatment for metastatic cancer. The nurse practitioner at my oncologist office suggested I start seeing a naturopathic doctor and recommended Walnut Creek Naturopathic. I had been considering this is an option as I was about to transition from chemo to immunotherapy treatment. I wanted a doctor to closely monitor my blood work and off label treatments, as well as suggest appropriate supplements. I've been a patient at WCN for over a year and I can't be more pleased. The owner, Dr. Barret, has extensive experience and has created an exceptional practice. She has hired a top notch staff of naturopathic doctors and a lovely front desk staff. This is a well run medical practice. The front desk can direct you to the practitioner that would best support your needs. Clearly, the doctors here consult with one another and easily work with a wide variety of patients. Kathy B - another cancer thriver read more

I understand we all have our own lives and issues going on. I've been desperately trying to make an appointment with this place, because I am very sick most days it's hard to walk. The receptionist told me the doctor wasn't really excepting new patients, but they would make a phone call appointment to see if she would be willing to take me on. I prayed so hard that she'd be able to take me on as a new patient. The ozone they offer here has worked for me previously at my old clinic. So finally I was able to get a telephone appointment but unfortunately was blown off. I left at least 2 voicemails at the time of my appointment and was ignored. Makes me miss my old doctor. I wish she didn't shut down her practice I wouldn't be in this position seeking help from places who apparently don't want to help. I received a phone call the next day in a very relaxed tone "oh I'm so sorry the doctor must have forgotten about you. Let's try to get you rescheduled." No thanks. Very unprofessional and I'm not gonna spend tens of thousands of dollars on a facility that doesn't care about me to begin with and it SHOWED. This never once happened at my old clinic they were on top of phone calls and appointments. I will not recommend this place to anyone. read more

Dr. Barrett is great! I have been seeing her for prolotherapy injections in my knee and ankle over the past few months and the pain is gone. My goal was to be able to get back on my bike after a fall. Now I am back cycling pain free! I would highly recommend Dr. Barrett. In addition to being good at what she does, she is also kind, compassionate and warm. read more

i gave this people a bad review and seems like they removed it. bottom line is that people need to know what happened and you cant just hide that from the community. I was treated wrong and i was being referred then why on earth when i gave a bad review, it was deleted. total unacceptable. worse place and worse customer service stay away... read more

Update: Dr. Choi is no longer listed on this establishment's website. They no longer have the walk-in happy hour for vitamin injections. I have not been here since Dr. Choi has left, therefore I cannot base my updated review on customer service or services provided. However, the lower review in comparison to my previous is due to the removal of the happy hour. read more

Dr Wang is very knowledgeable and looks at every detail to figure out good recommendations for me. I like her approach from holistic healing! read more

Dr. Barrett is one of those rare people who seems as though they can intuit your problems, and I honestly feel this is a calling. She had an issue with an employee before, who is now thankfully gone and it seems some of these negative reviews are in regards to her. Just do yourself a favor, if you are searching for a naturopath, give this clinic a chance; you wont need to go anywhere else. I had to leave California last year and I have yet to find anyone who has been able to help me like she did so I'll be trying to find ways to send myself back in her direction occasionally... she's that good. read more

First I'm not a big reviewer, but this was bizarre..... The short story is The receptionist told me to google it or use yelp to find another dr. I called because I was in SEVERE PAIN from shingles. She offered me an appointment a week later or 6 days later...not helpful for severe pain now. When I asked what I could do in the time being.. she said google it. Then she told my dad that I was "coming at her" ?? And that I should use yelp to find a dr who could see me sooner??? Im totally offended read more

Walnut Creek naturopathic is incredible. Life changing. They encouraged me to have my system sensitivities tested - the result was beyond belief. I work with WCN on my diet, my cardio issues, my bone health as well as my mood. When I was at Stanford Hospital for cardio testing, I shared the cardio related pills I was taking thru WCN - the head of women's cardio at stanford told me I was doing good! That was amazing. WCN has my vote. A five star place. read more

So far my experience with Dr. Myers has been very positive. He's very aware of all the nuances of my condition and his diagnosis/suggestions so far seem to be spot on - I have followed his instructions to the t and have noticed improvement after two weeks. I look very forward to continuing on and improving further - so far very impressed. read more

A super friendly staff, the Doctors really listens to what You tell them in regard to your symptoms. I have seen a great deal of improvement of how I feel from the time I first started coming to office. I'm really thankful to my daughter for referring me to Dr. Berret, since it truly changed my life. read more

Dr. Barrett has been really helpful with helping my select supplements for my anxiety. She answers all my questions and concerns and does so with a genuine concern for helping me out. Would definitely recommend if want to explore alternative medical options. read more

Dr Barrett has been my naturopathic doctor now for three years. Prior to this I was a patient of Dr Anja. So I have been with this office for 10 years now. I have been with this office for three moves. And with each move I have seen awesome additions and implementation. Their current location is by far their best move yet. Easy to find and comfortable waiting room. The office staff is always so welcoming and kind. All are very attentive and generous with their time. I can't sing praises of Annette enough. Always a joy to connect with her. Dr Barrett has seen me through my lumpectomy, radiation and now remission. Dr Barrett always was there to explain and support me through out. Whether it be through supplements or emotionally. She is very knowledgeable and presents approaches to symptoms and side effects. After a cancer diagnosis you are left feeling very raw and vulnerable. Dr Barrett empowers you to navigate all the info thrown at you. And to me that's the best kind of feeling to have when leaving a doctors office. Empowered. And informed. I will also add she is also very attuned to patients who don't have health insurance that covers naturopathic. I do not have naturopathic coverage so we often discuss and plan out what's more important to handle now as oppose to later. read more

Even though my appointment have been online I still and getting amazing care! I've only been with Walnut Creek naturopathic for a month and I already feel so much better. The staff is great and so are the doctors! I highly recommend them to anyone read more

I have been seeing Dr. Berner for hormone issues due to menopause & she has helped me so much with getting balanced. My mood & sleep have greatly improved. I have also been seeing her for some additional health issues and she's always professional & takes the time to really listen. I'm so grateful for Dr. Berner. read more

Dr. Barrett is highly compassionate, focused, engaged, and invested in her work. She turned my health around and I have so much respect for her practice. It is collaborative work between practitioner and patient so be prepared to be transparent and do your part to be healthy. Dr. Barrett is an experienced and educated guide. read more

Dr. Barrett is wonderful, she thinks outside of the box and really cares about finding an answer to what is ailing you. She has helped me with my hormones and with my lyme disease. She hires a great staff, so you feel welcome the moment you enter her office. read more

I have been seeing Dr. Berner for many years. She is very knowledgable and has helped me in many areas of my health. I really like that she takes her time with you. You feel like she is listening to what your issues are and cares about how your feeling. I trust her with my healthcare. The office staff is very nice and helpful when you need to call. The website is wonderful. It is easy to navigate. read more

Great prices and service! My girlfriend and I got B12 shots for "happy hour" (wednesdays). Dr. Choi administered the shots, she was amazing the shots were completely painless, I couldn't even feel them, she is that good! I notice a huge increase in energy and vitality, I'll definitely be making this part of my monthly routine! read more

I have nothing but wonderful things to say about the physicians at Walnut Creek Naturopathic, specifically Dr. Heather Barrett, as well as Dr. Corrine Wang. I am a fellow medical practitioner in the area who has a long track record of referring my patients to this practice. Time and time again, I've sent patients along to Dr. Wang or Dr. Barrett when they need the type of naturopathic care I can't provide, and every time, I see my patients get better results when these awesome naturopaths are part of my care plan. Because of my close relationship with these doctors, I can attest to how deeply and genuinely they care for the well being of their patients. They decided to tread away from the conventional medical path because they have big hearts and curious minds, and they wanted to do better for people than what was being offered at the conventional level. That dedication, and the constant attention to improvement, is what has resonated in my work with them. I know these talented women truly honor each individual they cross paths with, and I feel completely safe trusting them with the care of my clients. read more

Dr. Heather Barrett gave me my health and my life back! After 40 years of trying various traditional and nontraditional medicine, I finally found the person who could help me! Dr. Barrett not only listened, she took my situation seriously. I now have the energy and health to live life, not just survive it. I am teary just writing this. I can never thank her enough. I thank God for her skills, and her heart for her patients, which has me where I am now! Her office staff are kind, friendly, and very competent. Everyone there is outstanding. I am gratefull for all of them. read more

I went to Dr. Barrett after having a toxic reaction to taking an antibiotic (fluoroquinolone class) and subsequent complex side effects including neuropathy, tendon and joint issues, hair loss, pain and a host of other weird things. This is a complex area not well understood and my regular MD who had prescribed the antibiotic (for pneumonia) could offer no guidance. Dr. Barrett knew exactly how to treat what was happening, what labs to run, and what on-going care and healing I needed and will need as a result. In this process, we uncovered other underlying hormone imbalances and nutrient deficiencies that have been contributing to other health issues I had been experiencing previously. Bonus for getting to the bottom of this! This is true comprehensive holistic healthcare!!!!! The natural treatment plan she has me on actually works and I am seeing and feeling improvement. I could barely walk when I first saw her and am now working out low impact several times per week. . Dr. Barrett is intelligent, warm, caring, confident and compassionate and it has been refreshing to have a doctor like her who actually listens and genuinely cares about my health and wellbeing. The office is upbeat and loving and they really make their patients feel cared for, Once you are a regular patient, you feel like you are part of a family where they are always looking out for your best interest. I highly recommend Dr. Barrett and Walnut Creek Naturopathic. read more

Can you imagine going to various medical doctors for 15 years and getting no relief? In one session Dr. Berner had an idea of what I suffered from. After getting test back, bingo, she was right. Thank you Dr. Berner for all you've done. I feel blessed. Felicia H. read more

After having taken my daughter to see two GI doctors, I was very frustrated with the outcome. I turned to Dr. Barrett for another opinion and both my daughter and I felt more hopeful about an accurate diagnosis and potential treatment after her first encounter. Dr. Barrett spent a good amount of time with us, my daughter felt her symptoms were truly heard. read more

I can't recommend Dr. Jamie Berner enough! My mom was being treated by her and brought me in :) I've had gastrointestinal issues for about 14 years and have been on every diet/elimination diet, "healthy living" thing, medications, etc, trying to help my symptoms, for forever. I saw about 3 different gastrointestinal doctors, 1 dietitian, and 2 naturopaths before her. Before Dr. Berner, no one really seemed to listen or help at all. After 2 appointments, and being on the supplements she prescribed for 4 months, I saw a HUGE difference (It was SIBO and some other stuff). 10 months and about 4-5 appointments later I feel absolutely incredible and my whole life is different. There are not a lot of words to explain the time and energy you get back when daily pain has vanished. I also want to mention that I've struggled in the past with disordered eating and was super wary of being told to go on another diet (low fod-map, gf, vegan, etc) by a practitioner- especially since I'd tried every diet under the sun and nothing helped me to feel better. Dr. Berner assured me she's treated patients with similar backgrounds and could treat me without prescribing any kind of restrictive eating regimen. So thank you again, you are the best! read more

I cannot say enough positive things about Dr. Heather Barrett and Walnut Creek Naturopathic. Dr. Barrett has worked very closely with my dad and I through my dad's cancer diagnosis. We have felt cared for as a patient and as a family from day one by Dr. Barrett and all of the staff. My dad and I have truly felt that, because of Dr. Barrett, her expertise and her comprehensive care, we have had a much more positive and hopeful experience than the Western "one size fits all" approach was able to offer. I highly recommend Walnut Creek Naturopathic to anyone who is searching outside of the standard model for medical care. read more

I'm very happy to have found Dr. Barrett. The prolozone treatments for my neck problems have been very beneficial. So glad to not have to go the surgery route. read more

Dr. Barrett and her team are the ultimate professionals. They are caring, knowledgeable and on the cutting edge of natural health care. I often work with them in serving members of our community and refer people to them with complete confidence. read more

Although my first appointment with Dr. Barrett was virtual , it was by far one of the most thorough appointments I've had with any doctor. Dr. Barrett really took the time to go over my medical history and listened to my concerns. She looks at a patients health from a holistic approach, something most doctors discount. For the first time in many years I have a renewed hope that Dr. Barrett is going to help restore my health to an optimal level. Thank Dr. Barrett for being "the" example of a patient advocate!!!! read more

This is NOT a fake review. This is a 3rd revision of my review for Walnut Creek Naturopathic Office, more specifically it is a review of Dr. Barrett (owner). I had an initially positive experience with one of their doctors, Dr. Cynthia Castillo. She has left the office, and I was offered another doctor. This is not covered by insurance, and for me it is very expensive. I have been experiencing issues with my hormones since the birth of my 3rd child. I have tried the naturopathic methods for almost 2 years. I have seen little improvement. To this point, I have completely unpredictable menstrual cycles with the therapy Dr Cynthia has me on. I understand it is trial and error, but I was hoping to see better results. It's been quite a roller coaster ride. Dr Cynthia did tell me in multiple occasions that she could treat my condition and that's why I kept staying. I have no anger towards the people in her office as everyone was very kind. I was hoping to share my experience so that people could learn from it, not to insult anyone from that office. My negative experiences began after Dr. Castillo left the practice, and the office contacted me to switch doctors. I was told that I would have to pay a new patient fee, and I would have a different arrangement that I had with Dr. Castillo. This didn't seem right to me. If I was going to spend more money, I wanted more reassurance. While speaking with office staff, they explained that Dr. Castillo wasn't an expert in fixing hormones. The staff member explained that this new doctor was a "guru" with hormones and would be an excellent fit for me. I thought this was strange because this same staff member explained to me that Dr. Castillo was the best fit for me when I first started treatment. WHY PUT ME WITH THIS DOCTOR IN FIRST PLACE IF THERE WAS A BETTER FIT? After questioning she than offered a discount. These responses were causing red flags to pop up in my mind as to what the priorities at this office were. Any business wants to make money; I understand this. However, in this line of work, patient well-being should be on par with the money-making side at the very least. After already having doubts on whether the naturopathic treatment works, I had an even greater doubt about the office's top priority, my well-being. After voicing my concerns with Dr. Barrett, she plead to keep me coming. She asked that I give them 6 more months of 15-30 mins visits. After thinking about this, I asked her if there could be any type of guarantee that I would see some improvements in the 6 months that I was prepared to try. I did not want to waste more money and more importantly more time with treatment that wasn't effective. After some brief interactions with the staff and Dr. Barrett, she later emailed that her office couldn't treat me any longer. She provided 2 referrals to other doctors. I couldn't believe this. After asking for any type of guarantee, I was dropped. This was just a couple of days ago from when Dr. Barrett asked that I give them 6 more months. This seemed very strange. I could only assume that they have no faith in their practices, and that keeping you coming while trying different things is how they stay in business. I believe there are benefits, but depending on the person and what is ailing you. I would do your research, and be cautious if selecting this approach. I do not recommend this office. Dr. Barrett certainly seems more concerned with making money more than patient well-being. She even tried to discredit my first review by eluding to readers that I have mental issues. This is evident in how I was treated, and she responds to these yelp reviews (3 different responses from her). Oh, and the doctors she referred me to? I researched them. One has been sued, and is being sued. Both have very negative reviews from multiple sources. No thank you. Also, they NEVER mentioned that natural medicine does not treat everything, they both recommended their services. read more

It is my pleasure to HIGHLY recommend Dr. Heather Barrett and the staff at Walnut Creek Naturopathic (WCN). I sought help from this practice for severe shoulder pain and resultant decreased mobility. I had read about Prolozone therapy helping many people with joint issues. I found WCN while searching for a certified Prolozone practitioner. Maria, the patient care manager, was my first contact. I found her to be compassionate, informative, professional, and very service oriented. Annette, the Office Manager, is very organized and personable. She makes the patients feel comfortable. I have seen Dr. Barrett now on 5 occasions.My shoulder is getting better and better. I am sure if I had gone to an Orthopedic MD, they would have probably steered me to reconstructive surgery. Some friends have had this done with unappealing results. Immediately after the Prolozone treatments, there is tremendous relief from the pain and much improved mobility. It is truly AMAZING. Dr. Barrett continually demonstrates her deep desire to help her patients. She maintains a selection of science based clinical proven supplements which don't have the horrific side effects that prescription drugs have. She recommended one for my shoulder and I am sure it is helping me get over this ailment. The office physically is very warm, clean, and organized with an updated feel. While I originally sought help from Dr. Barrett for my sore shoulder, she is also providing me with very valuable testing and evaluation for my Congestive Heart Failure. Dr. Barrett is VERY busy because she is so good. I look forward to working with Dr. Barrett with any wellness or health issues that life throws my way. I wish I could leave more stars. read more

We have been exceedingly pleased with Dr. Barrett, Dr. Mel and the staff at Walnut Creek Naturopathic. My husband and I are both patients and have made enormous progress in our health by implementing the guidelines and recommendations of Dr. Barrett. They have come alongside us in cancer support therapies, foot injury, hormone balancing, and other immune support. We feel extremely blessed to be working with this team and cannot recommend them more highly. A wonderful experience each time, and always moving forward in our health goals. read more

I worked with Dr Barrett for many years, beginning in Monrovia. When she moved to Northern California, I was pleased to continue with her via phone and Skype. I've never had such a thorough assessment using labs and even genetic testing to develop the best possible plan for my health and wellness. Much more detail and attention than my regular doctor. I'm now in a different state and miss her terribly. She's brilliant! read more

Walnut Creek Naturopathic is simply a GREAT place to go for the many health care options they offer. I have been a happy customer for years !!! read more

Had a 12:15 appointment today for a free consultation. I waited for an hour and no one called so I called and left a message but no one returned my call. I called again and finally someone answered and said "Oh yeah, something came up with another patient." I realize this was a free consultation but I took extra steps to be out of the office so I could talk to the doc in private and that was really inconvenient. I was hoping to to get into this place because of the issues I have been having but it looks like its not going to happen. I guess they are not concerned about people who have free consult appointments. read more