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    Walnut Hand

    3.0 (84 reviews)

    Services - Walnut Hand

    Handwashing

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    Reviews With Photos

    Paint damage on drivers side door edge.
    Albert L.

    Okay, I gave the Walnut Hand Wash the benefit of the doubt last week after having my 2013 F150 washed and realizing when I got home that there was two paint chips on my trucks paint. A small chip on the edge of the drivers side door and another on the lower bed panel on the drivers side as well. I chalked it up to normal wear and tear, even though I am probably one of the most meticulous people when it comes to my vehicles. Well, today I just got home from having my truck washed again and wouldn't you know it, there are two more paint chips in my paint. The first one is located on the lower section of the drivers side door and the second on the lower section of the passenger side door. It's pretty disappointing to say the least considering that I haven't even owned my truck for more than a year and there is already paint damage, because of carelessness. I should have done myself a favor and inspected my truck before I left the car wash today, but being the nice guy that I am, I tipped the car wash employee and drove off. I always thought the people that would inspect their vehicle from top to bottom after having it washed were rude and inconsiderate, but I guess you have to do that to ensure that there is no damage after the fact. I called and left a message informing Walnut Hand Wash what has occurred and will give them the opportunity to make it right. I will update this review if and when I am contacted by an employee. **UPDATE** It has been a week since I have informed Walnut Hand Wash of the paint damage they caused to my truck. I have not received any follow up from an employee, so my review will stand. Take my advise and if you care about the paint condition on your vehicle... Inspect your car after it is washed, or just avoid this car wash. It is obvious that the employees who are washing cars inside the wash bay are not taking precaution when opening the vehicles doors as noted by the photos I have posted.

    Pricing
    Kathy Y.

    When my car is dirty, it's dirty. I forget to give it it's TLC it deserves. So, I spend a few extra bucks to come here! Expect to wait because this place takes their time. There's plenty of waiting areas and free wifi! Grab one of those get 10 washes, get one free.

    Snacks for sale in waiting area
    Gail B.

    Best car wash ever. Prices start at $14.95 for basic car wash (SUVs extra) and can go up to $100+ for detail work. They do a fabulous job here, even if you only ordered their most basic wash. It is almost as if it had been detailed. The workers here like to spend their time and they are very meticulous! I have spent the same amount of money for an automated car wash elsewhere.. and have had half the effort and time put into cleaning the car. I drive the extra 15 mins together here because I know the owner/manager (nice lady with the ponytail and visor) and her staff will not disappoint. Bring a book or something to entertain yourselves because it's worth the wait!

    Megan B.

    I came back to my car, there were visible, black markings/smudges all around the car. My boyfriend and I went back to clean each of them which took about 5 minutes each. (Sorry no pic cause I was so pissed) Went to the back, trunk and back bumper were so wet still - had to wipe that down also. What pissed me off the most was they spilled something on the drivers seat!! (See attached photo) luckily, I had a leather cleaner but honestly, very unprofessional. They also air dried the Windows leaving water marks. Overall, I left the car wash super annoyed. I'm giving them two stars rather than one because I believe the people here are nice and super hardworking. The interior clean is thorough but I'm PISSED about my seats. Also, they clearly don't have enough people working and should think about expanding since there's so many car owners willing to give them business. If you have an hour & a half to waste, then go ahead, come here. Tips: try going in the morning on a weekday. Or else you'll end up waiting forever. Be aggressive when trying to pay. You really have to flag Maria down or else you will NOT be serviced. I've came and left several times for this reason. Not a great system in place!

    You call this washing someone's car?

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    14 years ago

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    15 years ago

    Best place for a quick wash. They really pay attention to detail.

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    12 years ago

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    14 years ago

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    12 years ago

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    9 years ago

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    14 years ago

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    9 years ago

    Very good service the staff needs to be more friendly the location is very easy to find nice and clean in the waiting area

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    11 years ago

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    9 years ago

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    13 years ago

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    11 years ago

    They did a great job cleaning my car. Around 16 dollars for a basic wash. This is my first choice for hand car washing now

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    15 years ago

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    13 years ago

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    11 years ago

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    8 years ago

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    13 years ago

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    9 years ago

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    17 years ago

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    13 years ago

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    13 years ago

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    10 years ago

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    14 years ago

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    16 years ago

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    10 years ago

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    15 years ago

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    9 years ago

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    16 years ago

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    11 years ago

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    15 years ago

    best car wash ever. detail oriented. luv the clean car smell. wait isn't too long.

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    14 years ago

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    Page 2 of 3

    Ask the Community - Walnut Hand

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    Renown Mobile Detailing

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    Hard worker! Thoroughly detailed... and my car was truly a mess! Food had spilled everywhere along…read morewith my drink. They got it all and it looked and smelled like new when the job was completed. I'll TOTALLY hire them again!

    Your response suggests a misunderstanding of what actually occurred. At the time the service was…read morecompleted, there was no mention of any issues or pre-existing damage during the detailing process. It was only after I noticed and brought up the damage that I was told it had "already been there." This contradicts the claim that any concerns were discussed beforehand. To clarify, the area is discoloration mentioned in Jesus's comment was from a side panel of the back seat which I acknowledged after the service that it was already there. The area of concern is separate from the damage shown in the photos and not what I am referring to in my complaint. What is most concerning is the lack of accountability. After Jesus left, I reached out to express my frustration. We exchanged a few messages, and then communication stopped entirely. I received no follow-up, no resolution, and no effort to address the issue. Being ignored after raising a legitimate concern only added to the disappointment. I drive my vehicle daily and am very familiar with its condition. Even my husband, who frequently drives my car, confirmed that the discoloration and roughness on the gear shifter were not present prior to the detailing. His vehicle is nearly 10 years older than mine, yet his gear shifter shows far less wear. It is unreasonable to suggest that this level of damage was already there. Mistakes can happen, but professionalism is demonstrated through honesty, accountability, and willingness to make things right. Unfortunately, that was not my experience. Based on how this situation was handled, I would caution others and recommend asking detailed questions and documenting your vehicle's condition before service. I hope this company takes feedback seriously and improves transparency, communication, and accountability moving forward.

    Xtreme Edge

    Xtreme Edge

    (546 reviews)

    Leo & Allen squeezed me in super last minute and was beyond accommodating! I needed a chip rock…read morefilled and tinting on windshield/two front windows. Not only were they done with the work within promised time window, there were no shortcuts. Their pricing is competitive and reasonable for the work they provide. I would recommend them to all family & friends!

    First time ever tinting my windows on a car, Especially my Tesla M3P. I originally wanted to go for…read more35% windshield and 5% all around, Leo kept warning me on how it would look nice, but could be really dark and cops would harass me. I did tell him I was stuck between 55% windshield and 15% all around or go with 35% windshield and 5% all around. I came back to check the car out after it was finished, I am very happy with the 55% windshield and 15% all around as that is already dark enough for privacy. For someone like me that drive a lot and drive at night time a lot - I will consider this a gray area for driving at night time. If I went with 35% windshield and 5% all around - I don't think i'd be as happy lol. That would be too dangerous at night time driving. I also got the head lights PPF (light smoke). Day one, due to moisture was scary to drive at night time. After day one was over, it looked phenomenal from the inside out... I was debating on changing the PPF head lights out for clear on day one, now that I am used to it and the moisture disappeared, I can see just fine at day and night. Only thing I can say about the cons, I noticed a little bit of glue left over on the side window. Besides that, they did a very good job and Leo don't mess around about his business, he is serious about getting the job done right.

    Walnut Hand - carwash - Updated August 2026

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