Cool Air Today just finished our semi-annual inspection and service. Wally Keller was our service…read moretech. Wally was on time and proficient in his service. We look forward to our next service date. Cool Air Today has a great payment plan where they take an automatic deduction each month from the checking account resulting in no payment due at the end of service, it's painless. Cool Air Today has a great payment plan. They automatically deduct money from your checking account each month, so there is no payment due at the end of service. It's painless. John Sixbey Palmira G&CC

I think they do a fine job overall and I will probably use them again but they will never receive…read moremore than 3 stars from me until they send me a technician that speaks enough English to explain to me what the issue was and how to prevent it if possible.

after having poor experience with two other firms, we switched to Complete 5 years ago and are 100%…read moresatisfied. the technicians are just that competent, friendly, timely and not salesmen. Scott and his team are consistently excellent

am writing to formally address the recent events surrounding the air conditioning service at my…read morehome. I want to clear up several severe misunderstandings and misrepresentations reported to you by the HVAC service provider. I have always treated everyone with respect, and the claims being made against me are entirely inaccurate and manipulative.Please consider the following factual timeline and details of what occurred:Incomplete Service: The technician arrived strictly to perform routine maintenance. The AC unit was functioning completely fine before his arrival. However, he failed to snake and vacuum the drain lines. Because this critical step was skipped, the AC unit stopped functioning, and the temperature in my home continuously rose after he left.,fixed.I was deeply hurt, overwhelmed, and distressed by this treatment. I was pushed to the point of crying and hyperventilating because my home was dangerously hot, and I was being subjected to hostile, manipulative behavior by this vendor.I did absolutely nothing wrong. I have always been polite, welcoming, and cooperative with maintenance staff. this woman insulted me by calling me a "danger." She issued a strict ultimatum stating that when the worker arrived, I was not allowed to look at him, ask him any questions, or talk to him at all, or he would immediately leave. She also aggressively told me not to call her office or call Dominic again. I want to explicitly state that I never called her office or Dominic; they both called me. I merely answered my phone as a tenant trying to get a broken AC unit fixed.I was deeply hurt, overwhelmed, and distressed by this treatment. I was pushed to the point of crying and hyperventilating because my home was dangerously hot, and I was beia second technician named Dominic called me. He stated he was on another job but would come to my house next. While I was actively on the line with Dominic, the woman representing the company called through to my phone. I switched over to answer her call, thinking it was an update on the repair.Gaslightingfixed.I was deeply hurt, overwhelmed, and distressed by this treatment. I was pushed to the point of crying and hyperventilating because my home was dangerously hot, and I was being subjected to hostile, manipulative behavior by this vendor.I did absolutely nothing wrong. I have always been polite, welcoming, and cooperative with maintenance staff. this woman insulted me by calling me a "danger." She issued a strict ultimatum stating that when the worker arrived, I was not allowed to look at him, ask him any questions, or talk to him at all, or he would immediately leave. She also aggressively told me not to call her office or call Dominic again. I want to explicitly state that I never called her office or Dominic; they both called me. I merely answered my phone as a tenant trying to get a broken AC unit fixed.I was deeply hurt, overwhelmed, and distressed by this treatment. I was pushed to the point of crying and hyperventilating because my home was dangerously hot, and I was beia second technician named Dominic called me. He stated he was on another job but would come to my house next. While I was actively on the line with Dominic, the woman representing the company called through to my phone. I switched over to answer her call, thinking it was an update on the repair.Gaslightingfixed.I was deeply hurt, overwhelmed, and distressed by this treatment. I was pushed to the point of crying and hyperventilating because my home was dangerously hot, and I was being subjected to hostile, manipulative behavior by this vendor.I did absolutely nothing wrong. I have always been polite, welcoming, and cooperative with maintenance staff.

Florida Cool sold us and installed a central ac unit. Kenton said Florida Cool would provide us…read morewith a 3 year service and parts warranty with our purchase. Called Florida Cool customer service and the lady on the phone said they do not supply such a warranty and hung up. Latest update, my wife spoke to a man at customer service who said this warranty would not be provided unless I deleted the negative reviews I made. Also, it's been almost 1 month since the ac install and Florida Cool has not scheduled a permit inspection which they are required to do.

So although Florida Cool responded to us one time when we needed an alternative HVAC company…read more. BEWARE!! The technicians are trained to try and sell you a capasitor and a UV light for BIG BUCKS!! Our AC is 4 yrs old.. did not need new capasitor.. you hardly ever do.. they never asked if there was warranty, etc. UV LIGHTS now know are ineffective in fast moving air.. plus we have a high grade activated charcoal and hepatitis filter system.. we have no slow growth from non moving air. This company has expensive maintenance contracts.. but they send you pretty brochures and advertise all over! I only want to pay for good service! 2 times with their upselling for things we did not need was enough! We have moved on!!

Reese G, Couple years ago called All About Air about replacing an AC/Heat pump for my townhouse…read more Get a someone in Kentucky. Had several calls back fourth. The last time we talked I asked her some questions about the new unit. She never called back so we used someone else. Few years later All About Air sent a registered letter saying a permit was still open. Code enforcement came out in 2025 and said stop work. Work was done. The lady in Kentucky should be fired by Reese G. You all can close the permit. We are a Mechanical Engineering Firm that is registered in several including Florida. Never hear of pulling a permit without a Signed Contract which is against the Law in Florida. We had to replace after Ian.

I called to have my AC looked at, they responded the next day and made the necessary minor repairs…read more The capacitor in the condenser failed and they replaced it and another one. Parts were probably less tan $50. I got a bill for $630. Half the price of a new condenser. I pretty sure i got taken advantage of and i have been with this company since 2015. i found another reasonable company and will be filing a complaint with consumer affairs and the AG's office in Florida.

Fast response and on time.. made the repairs, clean and very professional,, pleasant service…read more. highly recommended

My A/C quit working on a Friday. Called Justin, he was out that afternoon to determine the problem…read more Unit was VERY old, offered to repair or replace. I elected to replace. He was at my house Tuesday morning and job was compleated early afternoon. All was cleaned up and he went over details that I needed to know. Would do business with him again.

I have used Cool Guy Air for all of my air conditioning needs…read more They are extremely professional, and honest, when it comes to what needs to be done. The owner, Shane, is knowledgeable and friendly. Super responsive... excellent friendly staff. They know their stuff. He has fixed duct work in my house and made the system more effective. I like the fact that if it can be fixed, he fixes it, rather than trying to up-sell equipment to me that is not necessary. I have used other AC companies in the past who were not very honest. Shane has taken care of AC issues at three of my properties, and I could not be happier. I highly recommend Cool Guy Air - they're the best in my experience.

Dave M was the best. Honest and professional. Thanks again Dave. From the time he showed up till we…read morewhere talking about my solutions for a 26 year old ac unit. He's the best and I hope he stays with Certified. When you think Certified!Think Dave.

I am writing about the wonderful service I have received from Certified Heating And Cooling for my…read moreHVAC system. About a year ago I switched from another company because my AC wasn't working and it was extremely hot. It stopped working at 4:30 in the afternoon. I tried calling a couple of companies and no one answered and then I tried Certified. Someone answered the phone immediately and when I told them I was not a customer but had no AC they told me someone would be there as soon as possible. I called them back when I noticed a few minutes later that there was water leaking from a part of the machine. They informed the tech about my problem and stayed in touch with me about his arrival time. He was here by 6 and worked until everything was complete. I had them here a few more times and was very pleased with their technicians and their prices. I was also impressed that their customer service manager, Brandon Murphy, has also been a big help to me. I had a question about one of the charges I paid when they had sent someone out. I reached out to him because I just didn't have a good feeling about the necessity of sending out someone for a question I called the office with. Brandon agreed there shouldn't have been a charge. Within a couple of days I had a credit to my charge account. It is so nice to finally find such a good company in such a competitive industry. I truly believe that these people are not all about the money. They care about providing great service and treating the customers with respect. If you do that right, everything else will follow. After a service call for regular maintenance yesterday, I was so impressed by the tech,Cesar, I wanted to write this review. Cesar was extremely competent and had a great attitude about his job, working for Certified, and the HVAC industry in general .He loves what he does and it shows He was actually happy for me that I had no problems and there was no need for any changes or charges. I was happy to request him for my next appointment. I highly recommend Certified for anything you may need. They are staffed with extremely well trained and experienced Technicians who really know what they're doing.

The first day working in our attic one of their employees badly damaged our ceiling . This…read morenecessitated not one but two repairmen ( the first was unable to do the job safely) coming. The patchwork and subsequent painting were minimally acceptable and my request to them to pay for a painter of my choosing was denied.

This company was recommended by a property manager. Installation went well and running great. The…read moreinstallers were prolite and professional, especially Travis and Christian. Office is also very professional and friendly