The car wash and staff are great, very convenient and consistent. However, when I noticed they'd…read morebeen charging my card twice each month for four months, I learned that the customer service is awful. The general manager admitted that the charges were incorrect but refused to refund the incorrect charges. When I disputed the charges with my bank, they informed me that this "mistake" is rampant and they have been charging many customers inappropriately. Buyer beware. Keep an eye on your account if you go with this company.

I went to the Scenic Suds in Hixson TN on Hixson Pike, near the railroad tracks. I paid a good…read moreprice to get a complete car wash and tire shine. When I drove my car out of the wash and into a drying section I noticed that my tires had not gotten the tire shine plus half of my car was still wet. I thought the air dryers blowing were to get your car almost dry. I might try this new car wash farther down Hixson Pike.

The BEST hand wash in town!! I clean my car ALOT and have had it cleaned a lot, no one does it…read morebetter than Skip! Pays attention to detail, goes above and beyond. The value of the service is amazing. He detailed the inside and washed the outside.

When I'm traveling out on the road, the last thing I need to worry about is someone who knows how…read moreto wash a car that has been wrapped. I was fortunate to find another stellar hand wash place in my travels. Guy who runs the place is super cool really hustles, and is a stickler for detail. The wash cost me $35 which is a little more than I normally pay, but he did a really good job. The good news was he was able to take me right in and take care of everything on a moment's notice. If I ever come back out this way again I need my car wash this is where I will go.

Must make an appointment first!! I saw this place had good…read morereviews and that they were inexpensive so I decided to try it out. ITS SO WORTH IT! It's a mom and pop car wash and the place looks run down but they're so nice and the prices are extremely cheap for detailing. They made my car look brand new for $26

Car excetionally clean inside and out. I hate that the business is up for sale. I'll give new…read moreowners a chance.

It's simple fast and it did a decent job on my car. No it's not like a 50$ handjob but it's ok in a…read morepinch

I am not a member (Is this a member's only car wash?). After fiddling around wth the very…read moreconfusing menu for a few minutes, I put $20 in the kiosk and selected an $18 single wash. I expected to get $2 change but it never came. I then looked more closely at the kiosk and it appeared it was trying to gouge me 5 more dollars for what I don't know, because the receipt was for all practical purposes unreadable. At this point I got out of my vehicle and went to the window to request my $2 change, which was politely given to me without explanation of why it apparently tried to charge me additional money. This was a frustrating experience to say the least just to get a freaking car wash. It's exceedingly difficult to parse through the menu system and select what you want. It's too aggravating to get a car wash at this establishment. I never had this problem here before. I'm hesitant to return to this car wash and would advise close attention before putting money in the kiosk. I received a good car wash though..

This is one of the best drive-through car washes I've used. The wash was quick but did a great job…read moregetting the dirt and pollen off my car. I really appreciated the free vacuums and clean towels afterward, which made it easy to finish the job. Everything was well maintained, and the staff was friendly.

I've actually come here many, many times. The last few visits the back of my car has remained quite…read moredirty after the wash. I can't even wipe it down because they rarely have towels. I usually have my young kids in the car so I can't go search for someone to add more towels without dragging everyone with me. None of the nearby spots have towels either. The vacuums work well.

Excellent car wash with amiable staff and highly effective vacuums! Their prices seem to have…read moregone up though.

PLEASE TAKE YOUR BUSINESS ELSEWHERE IF YOU WANT accountability FOR ANY DAMAGE CAUSED BY THIS…read moreESTABLISHMENT. I took my car to the Hurricane Express carwash on East Brainerd Road on May 22, 2023, for a carwash. After coming out of the wash I noticed that my brand new car's back windshield wiper was broken during the wash. And not only was the entire wiper blade broken off but the casing too. I immediately reported this to the employees. They reviewed the camera footage and stated that the damage did occur during the wash and that they would file an incident report immediately. I truly thought hurricane express would take accountability and reach out to fix the damage caused by their car wash. After a month of not hearing back from them, I visited the east brainerd location again to ask and was told the same thing. After a week, I reached out to them through their website, and on June 23, 2023 I received an email that a damage claim status update was reported to management and that they would call. This email was the last and ONLY communication I received from this company. I have tried emailing them and reaching out through their website several times but still no response. It has been over a month and a half, and my brand-new car is still damaged. At the very least someone could have reached out to me within these past 45 days to resolve this issue, but nothing.

Car looks and smells brand new! You are seriously so amazing. I cannot believe you got that dog…read moresmell out like I asked. Guess we won't be getting rid of the dog after all (jk we love our dog). Thank you so much, Hamilton!! ---- I asked for an interior detail job and got every bit of what I asked for. The service is very reasonably priced and Hamilton is so sweet and his team did an amazing job. I highly recommend these guys for a detail; you won't be disappointed.

Located along Hixson Pike, it's right next to a Shell gas station, and they share one of the…read moreentrances. There is room for maybe five vehicles near the building, but they also have a large side lot they do the actual detailing work in. Both times I was greeted outside and asked what I wanted done. They offer several different services so can meet your needs. I wanted a complete interior and exterior cleaning and detail. This takes most of a day, so don't plan on just waiting. Both times they did a very good job of getting all the dirt removed, everything waxed, and the interior looked almost brand new. They do what they say they will, and the price is reasonable.

If you don't want to take your Tesla through a carwash, these guys will hand wash the exterior and…read moreclean the interior for a great price AND they do a GREAT job! They answer texts quickly to make the appointment, texted to say they were on their way, and my car looked brand new when they were finished. I was extremely impressed and highly recommend!

Excellent work! I'd recently taken possession of a vehicle with years of wet dog smell. I asked for…read morethe inside to be detailed, with an emphasis on eradicating the dog smell. Brendan and his team came to my vehicle and spent 5 hours cleaning every nook and cranny. They really exceeded my expectations. Beautiful work! My only complaint is they really undercharged for their service. They didn't realize I was sitting on my front deck as they started cleaning up and heard them discussing their work and I could hear their pride in the work they'd done. Great work, great value and excellent service. I will be using their service again in the future.