I typically come to this USPS branch for my mailing needs. To me, a post office is pretty much just a post office... I go in, drop off my stuff or have an employee help me pay for packages. Typically this branch has one person working the front. Sometimes there will be two. I personally don't think that's as big of a hassle as others, at least not the majority of the time. Sure, if you're expecting to be in and out in five minutes then sometimes you'll be disappointed. Sometimes. But waiting is apart of life, so give yourself more like ten or fifteen minutes if you're going at a high traffic time (lunch break, right after work, etc.) or any time you're going to need to be somewhere after in a hurry and you'll be okay. ;) I was just in yesterday, five days before Christmas, and the two women working were moving people along as quickly as they could (which was actually really efficient and quick) AND they were doing so very cheerfully. They talked to everyone - the person they were serving, the people in line chimed in if they had something to say, too. It was really a wonderful experience and not something I was expecting so close to Christmas when they're busy and people tend to be less patient. I had five packages that had to be weighed, address checked, and postage applied to... the woman working handled it all with me in just a handful of minutes. Swift and speedy! It's not always like that - sometimes the employees are a little less energetic, but who doesn't have those days at work? To me, this post office gets the job done just fine - and even better than fine on plenty of my visits. I purposefully choose to use this branch the majority of the time, so do with that what you will. read more

Wanamaker Post Office - Post Offices Near Me - Indianapolis, Indiana

If there was a # below 0 I would give that to them. I mailed a pkg 06/25/26 @ 04:53 pm. I che ked the tracking #. Today 07/07/26 the pkg is still sitting it has not been moved since i mailed it. I went to the Wannamaker PO and the woman tried the tracking gave me the same info that I already had. I ask why the pkg is still there she informed me they send out their pkgs the same day.i said why is the pkg still here and could she check ot see if the pkg was there and she said they cant do that. I have filed a complaint at a higher level. No wonder Postal Service is going broke if this is how they handle all their mail. This is unacceptable Joanne Schumake read more

I tried to contact the Post Office at 4:15pm to tell them our Postman continues to put our neighbors mail in our box. They will not answer the phone so I could notify them. read more

I needed one piece of tape to mail a box and was told I could purchase a roll. Thanks USPS! Guess l should start carrying tape in my car.

Be sure to go to the right time of the day because at times lines can be extremely long, and the wait can be long as well. Especially during lunch. Each time that I've gone, the front service desk attendants have not been the most pleasant to work with, and at times quite dismissive; however they do get the job done. This is the closest one to me so most convenient, and I'll continue going here. read more

The WORST and SLOWEST service EVER!!! The employees do not give one crap how many people (customers) are waiting in line, they continue to move at a snail's pace!! I'd give ZERO stars, if it was an option! read more

I'm not sure what good this will be but I'm hoping it helps. I've lived at my current location for 13 years and never had a problem and now all of a sudden the mail person is NOT picking up my out going mail. They have no problem cramming the box full of junk mail but the out going they leave behind. It's been in my box for three days now and that is making my bills late to be paid. Also how is it that we live in the Beech Grove/Indianapolis area and just was told that our mail goes through Wanamaker? Can you please get the mail person to pick it up or at least put in a street drop box in my area that we can use. I'm a 65 year old female and have health issues that prevents me from walking a long distance read more

I don't know why in the world the USPS thinks *this* is the office to use for Sunday package deliveries! They repeatedly have tried to deliver packages to the business across the street from me. I've tried to correct this problem, and they *will not* get it right. Unfortunately, these are online orders that don't give me the option to select the carrier, which I would change in a heartbeat. As you can see below, I wouldn't pick the USPS if I could help it for a Sunday delivery. The number is on my mailbox, beside my door, and on a sign on my streetside lamp post. I know the business has the number on their post box as well, *which is beside their door*. The kicker is that the business USED TO BE A POST OFFICE! It was closed and consolidated with Southport, which is a great one. This is craziness I couldn't make up, people. And to boot, this happens on a Sunday, when there is *no one available* to contact and reroute the driver. read more

Fully functioning post office. Although the employees seem to hate their jobs. I've only met a few that so hi how can I help you instead of just staring at you and being short. I once went in about 10 min before closing and the lady at the counter was clearly upset. She said to the employee next to her. "I'm not letting anyone else in here I'm done for the day," and locked the door on someone who was trying to walk in saying "We're closed." Not all employees are like this, some are delightful. The carriers are kind and helpful when they're behind the counter and when they're out making deliveries. read more

Probably the worst post office in the United States. Long lines, rude workers, and their mail carriers fabricate delivery attempts on tracked packages. I tried holding my mail with this post office. Two working days after mail delivery was supposed to begin and still no mail! If you call they don't answer the phone. It's a mess. Local Indy postmaster doesn't care, either. read more

No matter what day of the week or what time of day you go there is a line. They always have only one associate working the front of the store. If you can, I'd highly suggest printing off your postage at home and dropping off your package because you will definitely spend at least 15 min waiting. I try to avoid this post office at all costs but unfortunately it's the closest to me. They also do not have a self serve kiosk which I think could alleviate a lot of the waiting problems. read more

The front desk clerk is the rudest and laziest person ever! I went to drop off an amazon package and was told to just leave the box. I asked for a receipt and was told to just take a picture of the barcode. I asked again for her to scan the box so I can have receipt and was told she would have to carry it two stalls over and she didn't want to do that. So I offered to carry it over, she grabbed the box and moved it and scanned it but was talking trash the whole 10 seconds it took her to scan it and give me the receipt. And I told her my husband would like the receipt and she said next time have him come in here and carry the box. Wow! Seriously sometimes I think the news gets a little carried away with saying the post office is a joke but in this case they are right. Will start taking business else where from now on. read more

Horrible customer service. The people answering phones need new jobs where they don't interact with people. After hearing about this company collecting social media data and trying to get answers from these horrible rude reps, they won't be getting another dollar from me. read more

Mailing a Priority package from the Wannamaker USPS branch takes at least 3 days to arrive at its destination. I suspect the bigger issue is with the Indianapolis USPS system in general. Right now, June 12, I am waiting for a priority package to arrive. It was mailed from Independence, MO on June 8th. It arrived at some Indy PO, they don't specify just list it as USPS facility, on the 9th. On the 10th it was sent to Charleston, WV and then on to the Roanoke, VA USPS on the 10th. On the 12th the tracking history states "Departed Roanoke and enroute to destination". Nice service! Any package arriving in the unknown Indianapolis facility takes a minimum of 2 days to get to Wannamaker and at least another day to arrive 3 miles from the Wannamaker PO. I'd say the Indianpolis USPS system could use a new chief. One that will actually treat the mail as a business. read more

Employees are extremely rude and every time I make a shipping it gets returned for no reason they are a waste of time and money.

mail box left open many times. had to look for my mail on the ground. Package sent to me was" out for delivery" then it disappeared. no solid answer on where my package went! read more

Be warned! This USPS location is awfulin every way. The workers that answer the phone are rude and don't give a crap about the customer. I will only be shipping through FedEx or UPS from now on. There are many more disgruntled customers just Google wanamaker post office and see the reviews read more

We go to Florida in the winter. I gave the Wanamaker post office the mail forwarding form a couple of weeks before we left. Got to Florida and no mail was being forwarded so I called the neighbor to see if any mail was being delivered to our Indianapolis address. Guess what....the mailbox was full. Called the Postmaster and he claimed that it takes a long time to process a mail forwarding form! Then we came home for a couple of weeks at Christmas time and a friend stopped over with a Christmas card they sent us. Instead of forwarding it to our Florida address they sent it back to our friend with a yellow label that said :TEMPORARILY AWAY". I have been trying to call the Postmaster but no one will answer the phone...DUH, I wonder why!!! read more

I answered all my questions with my problem with the wrong ZIP Code on my package not delivered

Mail carrier for past year can't deliver to correct addresses. Spoke with postmaster several times and said would be corrected. Once again received mail that was delivered to wrongly and someone had to circle my address to have redelivery. For what carrier is paid this is inexcusable. I want this corrected NOW! read more