I stopped into this nail salon, just by driving by and was pleasantly surprised! The staff was…read morewelcoming, and had immediate availability. I'm obsessed with cleanliness, and was so happy to see the salon very neat, and organized. (They were also preparing to paint and improve the salon's appearance more). I even watched as one of the employees scrubbed all of the pedicure basins, and surrounding areas. The only suggestion I would give, is that all utensils used on customers, be removed from a sterile package, or a sterilizing unit, in front of the client/customer just before beginning a mani or pedi. In my case, the tools were just pulled out of the technicians drawer, as she began my manicure (thus my 4 star rating vs 5). All that being said... I was very pleased with the outcome of my manicure. My nails are lovely, and the French Manicure given was exactly as I had desired!

Nick (the owner) has been doing my nails for over 20 years, and I genuinely won't go to anyone…read moreelse. He's incredibly consistent, detail-oriented, and just gets it every time. If he's ever unavailable, his wife is amazing too! She does such a great job and I always feel totally confident booking with her. What sets this salon apart is not just their skill, but how much they care about staying current. They travel all over to learn new techniques, keep up with trends, and bring back the latest products. You can really tell in the huge selection of colors and add-ons they offer! The atmosphere is another big reason I keep coming back. They're so warm, welcoming, and easy to talk to. I've come in with some pretty complicated design ideas before, and they're always excited to try them. And if I have no clue what I want, they'll actually take the time to help me figure something out instead of rushing me. One thing I really appreciate is how comfortable they make me feel. At other salons, I've felt intimidated speaking up if I didn't love the shape or color, but not here. They're super approachable and genuinely want you to be happy with your nails! They're also really kind and accommodating. If I ever have a nail break, they'll get me in quickly and fix it for little to no cost. That said, it hardly ever happens because their work lasts so well! If you want a place that's talented, creative, and actually cares about their clients, this is it!

I've gone to this salon three times. They offer more color and design options than most other…read moresalons but the service on my last visit was the most disappointing service I've had in years. I called to see if they had time for me, they said yes and I arrived 2 hours before they closed for a full set. First they cut me taking off my old set. Then they had me soak my nails which burned very bad where they had just cut me. I sat there with the foil on my fingers for a full hour and a half before they could get back to me. Eventually I just took the dried foils off and waited. By the time they finished helping literally everyone else I was the last person in the salon, getting my nails done a full hour after they had closed. They nails looked good but because they rushed putting them on the designs were crooked and over the next week three of my nails just popped off like they were press ons. For making me wait 2 extra hours on top of the maybe one hour it took to do my nails and for the cutting my finger they offered me a $15 discount. I didn't think it was very fair but I paid $80 PLUS TIP for a full set. Then they proceeded to keep popping off throughout the week. I had to glue four of the nails back down. I called today to come back for a new full set and a pedicure. I expected to pay full price for a pedicure but kindly requested the nail set be discounted because of the poor service and super poor results from my current set. I've never had multiple nails pop off like this. The person answering the phone and Nick the manager were both argumentative. They refused any discount on my nails because they already gave me one... even though the discount was not considering the retention of the nails. I really did like this place before I realized how poor their customer service is. Would have been a loyal customer but when they mess up they will take almost nothing off the cost and argue with you about it.

Been to the salon a few times already before I review. Really great staff, clean salon with lots of…read moreseating and availability. The owner and husband are super sweet and it's a family owned and run practice which I love. The quality of work is exceptional, and even when I broke a nail, they allowed me to come in for a quick fix at no charge. They definitely do intricate designs and are currently building up their portfolio of pictures on their Instagram. I get acrylic overlay fills with gel manicure for about $50-$70 depending on the degree of design. Very reasonable prices as compared to other local nail salons in the area. Happy to have found a new spot.

Do not recommend. The nail tech acted like it was a bother I was there. She did not soak the nails…read more She rushed through, I could have done just as well at home. Went to the drying area, which did not work. She turned on a small fan that worked for less than a minute. I asked for another dryer, she huffed saying there isn't one, just sit there for 20 minutes and they will dry.

What is your new pricing list for nails ? I've had a pedicure from here and it was amazing!! Need…read morea fill-in

Love this place! I've only gotten pedicures here but I'm always happy with the service when I'm…read moreleaving! They have fair prices and a lot of colors to choose from. For pedicures, they do a pretty long foot/calf massage which is super nice. The main salon area feels and looks clean as well.

Very clean and nice place. I had made an appointment and got right in. The staff was very friendly…read more When I got home, I noticed there was no polish on my baby toe.

I have been a customer for at least six years! I've referred people to them etc. The business was…read moresold a couple of years ago. Since then, the prices have fluctuated so much! It is a different price every time I get my nails done. The last time I was there, I got a dip, asked for almond shaped nails. When finished, he said the bill was 50.00! I asked him why because I've never paid that much! He told me that they charge 5.00 for almond shape! What? I've never paid extra for the shape of my nails! Said it takes longer to do! Not true! It's no longer than when I have a different shape done!!! They do beautiful work, but I am tired of the price changes all the time. I am done with this, and going somewhere else where I know what I'm paying upfront.

I have been going to Touch Nails for years and get a dip manicure every three weeks. Lee is…read morewonderful and always takes her time during my appointments, and Tina is also fantastic. This is the only salon I have been to where the dip manicure looks natural and is not just thickly layered onto my nails. I would definitely recommend seeing Lee or Tina.

Touch nails and spa is my favorite in the Grand Rapids area. I tried several out before finding…read morethem and the experience has been nothing other than positive. I have seen Max every 2-3 weeks for the past year now for dip powder and he is my favorite. I likely could go longer between appointments sine the color does not crack, but my nails are so healthy now they grow quickly. He is very meticulous in his work and always shapes my nails evenly. I don't branch out often but he was able to do a few designs for me as well. I have never had issues with fungal infections due to the cleanliness of the salon. Their online booking system is very simple to use and convenient. I have only gotten dip powder and they have a massive selection of colors to choose from.

Such a lovely environment! Kim did an awesome job. Loving these nails. I'll definitely be coming…read moreback.

I am not a person who has fancy nails, but I do enjoy getting my nails done and have been loyal to…read moreSerenity Nail Spa for the past three years. I understand being busy, what I don't understand is lack of communication. If the online system for appointments does not work, don't offer one. This is the third appointment in a row (over the past month) where I've made an appointment and when I walk in the door they tell me "we called you to cancel." Yet, I have received no call, no text, no email. I enjoy this salon, but having your time wasted three different times, when it's something you're looking forward to, is very frustrating.

On the surface, DK Nails looks like your run of the mill strip mall nail spot. But the ladies who…read morerun this place make the experience a 10/10. They're talented and friendly. The environment is clean as well. My friend goes here all the time and gave the recommendation. My only reason I am not giving a 5/5 is that they are not super timely, but I think it's because they are very thorough. Just plan accordingly and you will have no issues! I can tell the regulars know the drill and can all attest that the finished nail is worth the wait.

Not only did I get a great mani / pedi for a very decent price, my daughter and I had a very…read morepleasant experience. Diane gave me an awesome manicure and then a pedicure. My 19 year old loves the Hombre nails Sara did for her. I would highly recommend. Also, call and make an appointment. They are busy on Saturdays.