My favorite nail salon in the GR area! I tried out acrylics for the first time and just went in for…read morea fill, Quynh does amazing work.

FINALLY a good nail place. I've been to probably over a dozen in the area. I was able to walk in…read moreand get a gel mani and pedi. The tech took their time and my nails were beautifully even. Bonus: they have shop dogs. Only grievance I have, I was there for 2 hours. A veryyyy long time BUT my nails looked great so still 5 stars. I finally found my go to place.

I live 3 minutes away from Luminous Nails & had no clue it was there!!! What a hidden gem - the…read morestaff are so friendly, chatty, and welcoming - unlike other spas i've been to. Great price as well - I paid $50 for acrylic tips & dip. My friend paid $40 for just a dip. Usually my prices are $60+ for these same services. Very impressed!

I enjoyed this place until today... Helen (the owner) was very rude. I asked questions about how…read moremuch different styles would be because I wanted a fill. I had white tips but I was hoping to pay extra to go over the white tips with color, NOPE Helen said that wasn't possible I'd have to get a whole new set. I tried to explain to her my nails are thin and I'd pay extra if I don't have to put on new tips(still nope!) She also kept insisting I get shellac polish instead of the color acrylic I wanted. The guy that does my nails wasn't there yet so before he showed up she began cutting my acrylic nails with fingernail clippers and ripping them off. By the look on my face she knew it was hurting me but proceeds to tell me "see that didn't hurt at all"! Last time I got my nails done I chose 5 different blue acrylic powders from the wall to have on my nails. This time she said I can't use any of the powders on the wall, I could only choose from 5 neon colors. I ended up getting a new full set but my finger nails are hurting from her ripping my old set off. I will not be returning here. I've never had a problem any other time. Maybe she was having a bad day but not my fault. I will pay extra else where just to be treated with respect! Nobody wants to pay money to be treated poorly. (I paid $72 for ombré full set plus $15 tip)

Don't bother making an appointment! They will sit you at a station for 10-30minutes before they get…read moreto you so plan on being there awhile. The pedicures are good, but not for the price for just shellac and a regular nothing special pedicure. $60 and that is before tip. This was what made me not go back, instead of telling me or putting on a new set of nails because I have acrylics. This guy just says next time because he was running behind and kind of rebuilt one of my nails with acrylic... It started getting really irritated about a week afterwards and my nail had turned brown from a fungus. I took them off for a couple of weeks and filed them down and took care of it myself. If you need a fast (if you're lucky) pedicure they do a nice job, however don't get your acrylics done here.

Went here on a whim when I was in town recently and got a simple no chip mani. Turned out nice and…read moreonly cost $35. The receptionist went above and beyond to find a shade I wanted.

They were one of the only places open on Sunday so I called and made an appointment. It was…read moreamazing. They took their time to make sure that my nails looked exactly like I'd hoped. They were professional And made you feel welcomed. I would go there again when I'm in town.

I gave this place a one-star review because initially I thought they were honest and provided good…read morecustomer service. I have two daughters, ages 5 and 7, and when I walked in, I was told that a children's manicure was $35 with an additional $5 charge for nail art. While I felt that was already expensive for a basic children's manicure with regular polish, I agreed to it. However, when it was time to check out, I was charged $45 per child instead of the $40 I had been quoted. That may not seem like a lot to some people, but it was the principle of being told one price and then being charged another. If they had been upfront from the beginning, I could have made an informed decision. After this issue arose and because of the amount of time it was taking to resolve it, I decided to cancel my mom's manicure appointment. She did not receive her nail polish service, and I was still willing to pay for the time that had been reserved. However, after everything that happened, it made me question the way this business handles customers and pricing. The checkout process became a much bigger issue than it needed to be. The employee had to call multiple people to figure out how to correct the charge. At one point, they wanted to cancel a charge that was close to $200 and recharge my card. When I asked how long it would take for the original charge to return to my account, I was told it could take several days. I was not comfortable having that amount of money tied up for several days, especially because I needed access to those funds. After waiting approximately 20 additional minutes while they tried to resolve the situation, they eventually gave me cash back. What made this experience even more disappointing was that my mother it trying to catch an early morning flight, and we were already pressed for time. My daughters kept asking me, "Mom, why are they charging you more when they said it was $35?" It was an uncomfortable situation that never should have happened. I want to be clear: I did not come in looking for a discount or special treatment. I fully intended to leave a generous tip, as I usually do. In fact, despite this experience, I still left a 15% tip. Normally, I tip over 30% when I receive good service. I recently moved here from Nebraska, and in my personal experience, customer service there was much better. As a business owner myself, I understand the importance of honesty, transparency, and respecting customers' time. Mistakes happen, but how a business handles those mistakes says a lot. This experience taught an important lesson to my daughters: if someone is not being honest or transparent with you, it is okay to respectfully advocate for yourself and ask questions. I did nothing wrong. I simply expected to be charged the price I was originally quoted. I'm glad others have had positive experiences here, but unfortunately, this was one of the worst customer service experiences I've had in a very long time. Because of that, I will not be returning.

I got my nails done by the "new girl", she did a fantastic job. Very friendly and personable. She…read morewill now be the only one I go to!! Call and ask for Bea!! She's the best!!

I absolutely love this nail salon! Lily is amazing, she is friendly and really does a beautiful job…read morewith my nails. Every time I have been at the salon, it's very slow and quiet, which is relaxing. I always call to schedule and appointment with Lily but you can walk in and they'll have you sitting in a chair super quick. Highly recommend.

Hands down my favorite nail salon in Grand Rapids! They only take cash, but the quality is…read moreunmatched. My gel nails last forever, and they take great care of my natural nails. Everyone is talented, professional, and pays attention to detail. Highly recommend!

The best manicures!…read more Love this salon they take their time, use all the right products and have excellent staff. The pictures of my shellac grown out was after two weeks with having my hands in water washing kayaks/paddle boards multiple days and hosting a garage sale.

When did a fill in become $60 with acrylic on my birthday I spent $180 for a full set my feet and…read moreeye brows done I haven't been here in a while a lot have changed

The owner is really nice and asks how things are going throughout your visit…read more My manicurist was Valerie she has only been there for a year, but has been doing nails for over 8. She showed me beautiful pictures of nails she had done. I really enjoy the atmosphere and it's calming. I will keep going for sure:)