My family and I have been going to Ross Eyecare for decades. The staff is always friendly and…read moreresponsive. Dr Butterwick is fabulous and because of his thoroughness, he diagnosed me with a degenerative disease years ago, before it got worse; and we've been treating it since then with success. Can't say enough positive things about this team.

very expensive they take your deposit and take them weeks to return the completed job…read moreoptical department, customer service, rude, and accommodating! Very Disappointed!

Called Dr. M. Farooq Ashraf office to schedule a general ophthalmologist appointment, told the…read morephone attendant I have blurred vision, she scheduled me for an appointment. I came to my appointment only to be told that this is a lasik clinic and that they can't help. Waste of time and a bait and switch.

Had LASIK surgery done through this company and the experience from beginning to end was…read morephenomenal. The staff was extremely friendly and helpful, and I never waited more than a few minutes after arriving at the office. Dr Ashraf performed the procedure at the John's Creek office, he was friendly and informative, and even called me in the evening of the day of my surgery just to ask how I was doing. My vision now is 20/15 and I'm extremely happy with the results. I would highly recommend LASIK and this office to anyone.

Dr. Patel and staff was wonderful!!! Have had problems with the clarity and sharpness of my…read morecontact lenses and Dr. Patel worked her magic and I have not seen this well in years...Very good experience!!!!

Many thoughts so I will summarize:…read more PRIMARILY: DO NOT USE THIS PRACTICE!!! The doctors may be good but everything else is a train wreck. At the suggestion of the doctor's surgical coordinator I changed my health insurance, not an easy process, to allow "In Network" care. After a few visits preparing for Cataract surgery I was told I needed a referral from a PCP. Yes, that is common but I discussed with the same surgical coordinator and then it became an issue. More exams...eye measurements, pre op, paperwork, upgraded laser payment, etc...and I had a PCP provide a referral. The original surgery date had been rescheduled due to the insurance issue partly to blame on the surgical coordinator. After confirming a final appointment with the practice prior to surgery the surgical coordinator informed me by phone, the day before, that all that was necessary was to resign the paperwork. On the day of the appointment I arrived at the designated appointment time, checked in, and waited to be called. Thirty five minutes later I asked the front desk the status. At that point they physically took my chart to "the back" to see what was happening. Another ten minutes passed and I asked again as to the status of my appointment to sign papers. A tech arrived and the first words were "Can we reschedule for four days in the future". The surgery was scheduled for nine days from the that day. I informed her that I would be out of town until the day before surgery. I asked to speak to the Practice Manager. I was summoned to her office and asked her what was happening with my appointment. She stated she did not know. I asked how she could not know after four staff members had been involved. She had no explanation. I CANNOT trust my vision to a doctor's practice that does "NOT KNOW WHAT IS HAPPENING". Concerned, I immediately asked to cancel the procedure after five visits requiring approximately four hours of my in office time not to mention commute time, insurance time, and waiting time. When I requested a refund of the $2100.00 that I prepaid for the upgraded laser for the procedure. The Practice Manager stated it was not available. I left the office. When I reached my vehicle the surgical coordinator called and asked for me to return. The surgical coordinator claimed the issue that day was due to insurance. Everything was in order per the phone call surgical coordinator the prior day explicitly confirming all insurance was filed, confirming coverage, and stated that signing updated information was all that was needed. I informed the surgical coordinator that I cannot trust the doctor's practice given the MANY issues. Procedure cancelled. DO NOT USE THIS PRACTICE!!!

Dr. Patel is wonderful. She's kind, patient, welcoming, and knowledgeable. She takes the time to…read moreknow her patients and you know you are in the best of hands with her. Her office has the latest equipment and her staff is kind and well-trained. I'm so glad we found her!

Windsor has moved to an even more beautiful location! Now across the street in its own stand alone…read morestore, the shop is gorgeous inside. Beautiful touches for the comfort of the patients throughout the spot and the same great service. Staff are lovely and helpful. As always Dr. Patel is the best! She leaves no detail or potential condition untouched, never upsells, and always wants the best for her patients. Highly recommend!!!

Out of all the staff members only one was particularly friendly. They have a great selection of…read moreglasses. Everything was quick and easy. They're just not overly friendly.

This was my first visit to Brookleigh Family Eyecare as I am newer to the area and needed to…read moreestablish a relationship with a new doctor. I am so happy I choose this place as the care I received was above the bar. Parking is also very spacious as there are multiple businesses in this plaza. Upon arrival I was greeted immediately by the receptionist, who was very friendly and promptly assisted me. The wait time was short and they were ready for me as soon as I finished the new client paperwork. When it came time to see the doctor, she took her time, treated me very kindly, and above all I felt comfortable during the whole process. This is sooo important and made me feel great. Checkout was also very smooth as any questions I had were clearly explained. Overall, I would definitely recommend this business if you are needing eye care.

Dr. Heaven and his staff are top notch. We have followed Dr…read more Heaven for approximately 20 years from many places and then established his own practice. He is very thorough and his staff is multi lingua. We highly recommend Heaven Eye Care.

Very knowledgeable Doctor. Thorough service, will definitely return. Easy appointment setup!read more

Dr. Teresa Hsu is an outstanding optometrist. I first saw her when she was at the Brookhaven…read moreCostco, and I've followed her to her own practice--and for good reason. Her new location is beautifully designed, modern, and spotless. You can tell a lot of thought went into creating a great patient experience, from the layout to the equipment. The office is easy to get to, with plenty of parking, and the staff is just as welcoming as she is. Dr. Hsu has a fantastic attitude, listens carefully, and really helps you get to the end goal you have in sight--pun intended. She's knowledgeable, patient, and makes the whole experience comfortable. I would HIGHLY recommend her. Go see her once and you'll be telling your friends, too.

A final update, because people need to be aware of how these people work. Having spent 6 months…read moreemailing and calling to try to speak with someone about this, GA Eye Associates instead decided to turn me over to collections. I had two months to respond, and waited until the clock had almost run out to do so. I responded with copies of emails, and a chronological accounting of every effort I had made to contact these idiots. I have never heard anything back from collections or GEA. My credit score (which was excellent) took a small 2 month hit, but rebounded and more. Sleaziest of the sleazebags. Petty. God help you if you choose this practice.

My first visit to any eye doctor for glasses wasn't great on 3/28. I was referred to her by my…read moredental hygienist. I wouldn't recommend this location. Dr. Rabitsha, is nice enough but I waited almost two hours to be seen. After seeing the doctor I sat with Eve and she was only able to offer me two pairs of frames in my budget. When the first pair came in, I was never called that they were in to pick up-I was told they left me a VM. (I had no VM or missed calls from the the office) and when I picked them up and tried them on in office I couldn't see a thing. Eve informed me it would take some time for my eyes to adjust and to wear them as much as I could that day. It felt very much like I was being dismissed. Nope, wore them all day, or tried to, because I had to work and couldn't see my screens at all. Went back for another appointment where I waiting in a very uncomfortable HOT waiting room for a quite some time past my appointment time-and it after more testing, it was the wrong prescription. RE-ordered my glasses. This was over two weeks ago (4/21) and I still am without glasses. I am not sure if this is just standard for all eye doctors or not, but I did not feel taken care of. The friendliest people there are the ladies that sit at the reception desk. At this point I feel this was a waste of $400.

So, I finally got rid of, as my fiance' described, my "goggles," and got the LASIK. I decided to…read morego with Emory becasue that's where I go to grad school, and their reputation is fantastic. The place itself is really nice; and they have free drinks, coffee and snacks in the waiting room. They do a very thorough job mapping your eyes before they even tell you if you're a good candidate or not. All the equipment is really fancy and high-tech, and the nurses and doctors are very nice and knowledgable. The actual surgery takes about 5-10 minutes, and isn't painful. It's a little weird having you eyes propped open like on Clockwork Orange, but what ya gonna do... My initial surgery was 8 months ago, and they totally give you a parting gift when you leave. Mine was a folding chair with a beer holder. Sweet. I just had an enhancement. Many people have to get this. Basically I went in and had my right eye done again. This is all included in the price. Each time they also give you a package with some eye drops (Rx and regular), sexy goggles to protect your eyes and sunglasses. With a student discount, it was $1500 an eye. I'm kinda frugal, but they are my eyeballs, you know? They do have payment plans where you can pay it off in one year with no interest. Oh, I used Dr. Randelman, but I'm sure they're all good.

Do not put your care in their hands! Poor Business practice and poor care…read more I was referred to a urologist by my primary doctor, however that Urologist's first open appointment was in 3 months and I wanted to be seen immediately. There is a reason that Georgia Urology had an immediate available appointment. Initially, the Doctors office was dirty and old. I payed my $30 specialist copay. the receptionists at the front desk were not friendly and I ended up waiting almost an hour AFTER my scheduled appointment time to be taken back to the room. I continued to wait to be seen by the doctor. When she did arrive, I had already given a urine sample. The only thing the doctor did was speak with me. She did not take tests, she did not do any investigation into why I was experiencing the problems I was experiencing. She sent me home with a book on overactive bladder. I am a 30 year old female and my symptoms did not even remotely match those of overactive bladder. She spoke with me for 5 minutes and told me I should come back in 2 weeks for a "follow up". I scheduled the appointment and I left, confused. prior to my "follow up" I received an invoice in the mail for $200. I have excellent insurance and never in my entire life have i paid anything but a co pay, even for surgery. I called to cancel my 2 week "follow up" appointment prior to that day so I could investigate the insurance and the visit. It turns out, Georgia Urology coded the appointment incorrectly. Multiple phone calls with their business manager and they would not code it correctly. Ultimately, I was charged $230 for a urinalysis. no other testing! They refused to recode it properly. I spoke with other Urologists in Atlanta and they had stated the visit should have been $200 WITHOUT any insurance. and they gave me the correct codes for the visit. I still have the issue, but I am now going to a new Urologist. My first visit there was a $30 copay. I am disgusted with the level of care and the poor business practice from Georgia Urology. if you are in need of professional care, please choose another Urologist in Atlanta.