They are top tier movers. They make sure they wrap your furniture so you won't have dings or damage…read moreto your furniture. They are very professiona. Very reasonable and I highly recommend.

Owner Stan and team member Junior moved my mother into assisted living yesterday. Everything was…read morequickly and professionally done, all items wrapped well and no damages at all. Very fair price. My mother was very happy with the way her new room was set up. Highly recommend Stan and his company!

Bill and Mark Jr were Great!! They were polite, very careful…read moreand considerate. I Highly recommend. They made a stressful time for us so much easier. A BIG Thank You !!!

I do not write reviews lightly, in fact, this is only the second review I have written and my first…read morewas extremely positive. Unfortunately, my experience with this company requires a cautionary account. My move took place on Nov. 25, 2025. I expected two movers who would conduct themselves in a professional manner, demonstrate knowledge of the task at hand and treat the client with basic respect. The two movers that arrived were young men in their early 20s. Prior to hiring this company, I specifically asked the Manager whether her movers wrapped the furniture and I was assured by her that they did. However, on the day of the move, it became clear that the crew did not understand or follow standard professional moving practices. My furniture was not wrapped or protected; instead, I was told that blankets would be placed on items only after items were already on truck. They were not. The movers were very dismissive and rude. As a woman alone, I felt very uncomfortable speaking up further. This experience reflected a lack of professionalism, preparation, and respect for the customer. Their conduct made an already stressful day more difficult than it needed to be. During the move, furniture damage did occur. After weeks and repeated calls on my part, I was eventually offered monetary compensation. While the amount was nominal, I am grateful that some recompense was finally made. My purpose in writing this is not to be punitive, it is to warn potential customers and to encourage this company to improve. Particularly, in how their movers interact with clients. Skill alone is not enough; of which they had little, but that professional demeanor and respect matter. I sincerely hope this feedback is taken seriously, as it would go along way toward improving the overall customer experience.

Having managed several successful small businesses myself, never before have I experience more…read moreunprofessionalism in my 20+ years of experience. First, their response time for getting back to you with a quote is horrible. And when I finally received a quote, it was not in writing. Second, when the day came for them to move me, they showed up late with a truck that was falling apart. Parts of it were rusting, one of the rear tires on the double axle was flat and hanging on the rim, the gas tank had a piece of plastic stuffed in it to function as a gas cap, and the truck failed to start when they tried to back it up to the storage unit. When the employees called the owner, he cussed a blue streak on the phone and hung up angrily. When he called his employees back again, his attitude was less than professional. The movers themselves were talking about how the truck was unreliable as well. They informed me that the owner would be there in 20 min and I told them to call me when he got there. The next call I received was not from the owner but from the moving crew that had been talking about how unreliable the truck was. I asked them if the owner brought another moving truck or trailer, and they informed me that they had managed to start the truck and were ready to move me. I told them I wasn't comfortable with them using that truck, to which they replied, "F^&K you then." The owner failed to call me at any time to inform me of what was going on or how he planned to complete the move. As a result of their poor customer service, I have now incurred additional storage fees. As a result, I cannot in good conscience recommend this business.

First let me say BUYER BEWARE! As I searched for movers I found the cost to be nearly $2500. Until…read moreI came across Rockford Family Movers. They were nearly half the other quotes. I asked why and Steven said that they had little overhead and were a local family company. I did some research on yelp and google and found every review at 5 STARS!! They are definitely NOT 5 STARS! We tried to support local while saving a few bucks. Don't do it. The movers showed up in a U-Haul, not professional looking at all, just 4 guys one of whom was the owner Steven Eisenach. They took a crazy amount of breaks. Every few minutes was a smoke break. I had to ask them not to smoke in the truck while loading our furniture. Plus they threw their cigarette butts all over the yards and drive ways. In all it took over 10 hours for a 3 bedroom home to go 10 minutes away. After the move we noticed many dings and gouges in the furniture and other items. During the move I noticed a gouge in our downstairs oak door and pointed it out to a mover. I got a shoulder shrug and a "wow! thats bad." After the move we had to repair and paint many scratches in the walls at the old and new home. The worst came as we unpacked. I left my garage tools to unpack last in order to get the house up and running. When I finally got a chance to unpack the garage I noticed many tools missing. I ended up losing many hand tools and some power tools. I have a 4'x8' peg board normally loaded with tools. Now it barely has anything at all. I am finding more tools missing every day. I did reach out to the movers via email and voicemail and have had no response. My wife did some more digging on the company and found a few things. She found that Steven reviewed his own company. And with as many 5 star reviews we believe that most are friends or family. She also found 1 Google review saying pretty much what we say above. They had a couple of tv's go missing. Makes for an interesting read. https://www.google.com/maps/contrib/112013538562282514718/reviews/@42.329958,-89.0485609,17z/data=!3m1!4b1!4m3!8m2!3m1!1e1?hl=en-US And finally, my wife found a news article on Steven Eisenach. It claims that he was arrested for stealing over $17K in jewelry while working for another moving company. See the link. https://www.dnainfo.com/chicago/20151120/lakeview/mover-stole-17500-worth-of-jewelry-from-lakeview-home-prosecutors-say/

Fantastic service! Job well done! On time and quick service would highly recommend! They also do…read moreother services

great moving experience! The team was on time, professional, and very careful with all of my…read morebelongings. They worked quickly and made the whole move so much easier. Highly recommend!

Service was amazing. The crew was polite, knowledgeable, professional. All was handled with extreme…read morecare. My move was the easiest I've had. Based on moving 5 times in the past 5 years, I would use Murphy Family Movers again and recommend them to all my friends.

Quality move done efficiently with kindness. One of the guys generously helped me up when I slipped…read moreoff s stool. Guys showed on time, worked hard and made sure I was satisfied throughout. Tip was appreciated though not expected. I had offered to buy lunch but they were so efficient, move was finished by 2. 5 hours for a 3 bedroom townhome. I did most of the packing. I should have had them pack my hanging clothes. I forgot them till the end.

I'm glad I used U-Pack! They made my out-of-state move less stressful. Once they give you an…read moreestimate, it's a guaranteed price!

From start to finish everyone was helpful, professional & efficient. The drivers were on time &…read moreloading & unloading went smooth. We woul definitely recommend this company to anyone.

I found my dresser-it was behind my door-and I offer my sincere apology for any inconvenience. My…read moredining room hutch had a large piece of wood missing-your work was inferior and employees rude-you all made me physically ill.