Ridiculous! Ordered a pair of specs from WP's Armitage store on 12.31.24. Paid nearly $400 and was told to expect them by Jan 15. When I followed up by phone on Jan 17, I was told that my order hadn't been processed because there was a $4 balance due. That's right: four bucks on a $400 purchase. No one had reached out to me by phone, email or text so who knows how long I might have waited. i canceled my order. I'll take my business elsewhere. read more

Warby Parker Armitage Ave - Sure looks like everything was paid in full. Not until I called did I learn that a $4 balance due was keeping the glasses from shipping. - Eyewear & Opticians Near Me - Chicago, Illinois

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The staff is good to work with, especially the manager! Nice selection of frames and the store was very clean. Did not see the doctor there but I have heard positive things about their service. Been a Warby customer for years and this location did not disappoint. read more

Nightmare. Fought foreign customer service for weeks making order. Finally special team stepped in. Got order made. Just received them (2nd pair I've ordered in 3 years.) COMPLETELY WRONG PRESCRIPTION -- with the "special team's help!" Overseas customer service. 6 weeks to place order. With special team, came out completely wrong. I give up. read more

Broke glasses and called to order new pair ASAP as partially blind. Not cheap and paid to expedite. I was told 5 days for fast service. Ordered August 23 and today Sept. 9 still don't have them. No follow up, found out by going to store on State that there was a problem and had to be redone. No one told me anything, have not received any communication advising status. Did get my expedite fee refunded but that was the least important. Had to keep calling and getting wrong information. They have no customer service that I can see. read more

Each location is the same--friendly staff, fashionable and durable frames at decent prices, and a terrific ordering system make shopping at Warby Parker stores fun. They've found a way to mimic the retail experience of Apple--staff that are helpful and trustworthy about matching styles (and sometimes not afraid to dissuade you from a style that might not be the best choice), honest pricing, and store layouts that are easy to navigate. This Armitage location is probably my favorite in the city--great location and close to the El and Halsted bus. A note about Warby Parker's frames: Yes, they are kinda basic and won't score with Red Carpet looks. This isn't Luxotica where trendy frames start at $600. To keep frames affordable, Warby Parker is has two or three base prices to keep things consistent. Most frames come in alternate colors and follow basic templates, though I appreciate how many come in both a regular and wide fit. So yeah, if you want super stylish frames, this might not be your place, but at least take a look. read more

I visited this Warby Parker location today for an eye exam. I was running very low on contacts and the doctor and staff were able to update my prescription and send me home with trial pairs to hold me over. I love the Scout brand. The flat packs are perfect for travel. The staff really sent above and beyond during my visit and I will be back! read more

The staff at this WP is always exemplary and this time, Erin, was assisting me with the eyeglasses that I selected and she was so helpful & knowledgeable! Erin is the coolest, so, hopefully, if you're lucky, you'll also get Erin to help you too! Btw, the optometrist was also really amazing! read more

I'd be remiss not to come back and report I heard from Roy, the Area Leader overseeing this location. The fact that I got a call from anyone as a follow up was surprising but he was very kind and took my feedback very seriously. The on-site team was contacted and will be upping the cleaning and safety processes. I did have a very good sales experience at this location, implementing changes after I provided feedback aligns with the greater company philosophy that I have come to expect. Thank you for resolving this matter with excellent customer service. read more

Warby Parker offers designer-esque frames at super reasonable prices in both eyeglasses and sunglasses wear. When you step in, the friendly staff welcomes you, all ready to assist - they also let you mosey around and check out all of the frames on the shelves. Just note that some frames repeat, so just pay attention to the labels! The frames are all pretty much unisex, so whatever you like, get it! I love how you can bring a prescription in from your optometrist/ophthalmologist, choose the frames that you're into, put the order in with one of the staff members, pay, and then boom - you're done! Forgot to bring your prescriptions? Put your order on hold, go home, take a picture, and send it to WP - they'll then verify and process your order! You can opt to either have the eyewear shipped to your home or to the store for an in-person pick-up (free shipping/no tax!); they offer warranties as well as fittings, so no worries! My sister bought some great eyeglass frames, and she is pretty happy with her purchase! Don't forget to take some snaps from the in-store photo booth! +eyeglasses/sunglasses wear +great prices! +friendly staff! +in-store photo booth! read more

I was in the market for new glasses as my pair, was outdated. Pre Warby, I relied on well-known eye wear chains to purchase my set of specs however in past experience; the cost of buying a new pair (even with company eye insurance) was very expensive. After my coverage, I would find myself spending close to $500.00 (out of pocket) for frames and lenses; standard lenses mind you, not progressive. This time around, I wanted to shop smarter. I decided to do some research and came across Warby Parker. I checked out their website and liked a lot of their fashion forward styles, plus I was immediately sold on the price point of $95.00. That alone was the deal breaker. Luckily, I had a prescription that was close to expiring so with prescription in tow, I made the trek up to Lincoln Park to visit the storefront. It was late on a Sunday afternoon and the traffic driving into the city was proving to be a big challenge. As soon as I found a parking spot along Armitage Avenue, I had only 18 minutes to spare till closing time. Hurriedly walking towards the store, I grew anxious thinking I wouldn't arrive on time to get in and be seen. I was told prior to coming in, they accepted walk-ins and no appointment was necessary. Customer volume (on any given day) is unpredictable so I took a gamble hoping someone could assist me. As soon as I arrived, the store was packed! There were at least a dozen folks browsing the merchandise. Thankfully, I knew what I wanted as soon as I came in and within a few steps, in the center of the store, I was met with a helpful salesperson by the name of Faith who greeted me the instant I made eye contact. She asked if I was looking for anything in particular and with that opener, we got the ball rolling. I browsed the website days before to check out frames and already knew which styles I had in mind. Granted, I could've taken up their option to have five pairs to try on and have them sent straight to my home for convenience. This option would've been ideal but my shopping preferences don't allow for it. I personally prefer to shop the old school way and visit a brick and mortar where I have the liberty to talk to a sales rep and test drive merchandise in store. Shopping in store also provides an opportunity to ask questions should any arise. So I proceeded to tell her the names of the styles I was interested in. Faith was able to pull the exact pairs I was looking for from the shelves in an instant. After deciding between two pairs, I purchased my Millie glasses with light responsive lenses. The final bill after tax was under $197.00. Shipping was free and I received my pair within a week. It's been over a month since my glasses arrived and I am confidently satisfied with the experience. I'm in love with the brand, their people, and their mission. In fact, I plan on bringing my husband back for his very first pair in the coming months. At first, he was skeptical so I showed him a few pairs off the website and he told me, "As long as I don't look like Chris Hayes after all this, we're good." Deal! read more

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This isn't about the store or the staff. Everything went fine with my purchase. The problem I have with Warby Parker is with my glasses (Bergen) the area around the glasses chipped all the way around the lens and they were not willing to exchange them. I had my glasses for approximately a year and a half. I feel the product was defective, and was very disappointed in their customer service in this area. read more

These are the worst glasses I have ever owned. I had a pair of Warbies that lasted for years, which I purchased prior to the pandemic. I recently needed to get a new pair, and the quality of their glasses has fallen off. The lenses cracked within a month. I didn't even know plastic could crack! The frames catch my hair and pull it out. This brand has gone cheap and is of very bad quality. Save your money. read more

WP basically turned a typically mundane business operation and LEVELED IT ALL UP! Process of booking an appointment : 5 stars Layout of store: 5 stars Customer service: 5 stars Check in/out process: 5 stars Staff: 5 stars (Balance of being helpful wo being overbearing) Eye doctor: 5 stars Eye exam: 5 stars Eyeglasses selection: 5 stars (i had a hard time deciding bc there were so many i loved) and now thinking bout a pair of sunnies i may want to return for. Prices/value: 5 stars (glasses are between $95-$199) Fun: they have a photo booth if u wanna take some pics! I felt comfortable taking my time picking out glasses and trying a bunch of them on. Very very happy with my experience and cant wait to get my glasses soon. read more

Warby Parker Armitage Ave - I think im gonna come back for these - Eyewear & Opticians Near Me - Chicago, Illinois

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Unimpressed. I had my previous pair of glasses from here and the quality was quite low - they would loosen all the time and would require adjustments. I went for an eye exam + new glasses this time hoping for a better experience. The exam went fine, but the selection of frames was small and all their styles are similar to one another. Pricing is high. The salesperson I worked with was useless - I couldn't even get him to definitively confirm whether a frame would work with progressive lenses. Will not return. Costco has a surprisingly good collection of frames and their pricing is better. read more

My boyfriend and I are longtime Warby Parker customers. What keeps us coming back? The GREAT customer service and the low prices for the quality. This location has all the proper COVID precautions in place. When you get there you "check in" via name and phone number if they are full to capacity. Our wait was about 20 minutes, which was great to look around at nearby shops. Once there, we were each given a bin to put any frame we touch/try on so they can be cleaned properly. Everyone was super nice and took the time to answer any questions we had. I even like how they help give options on the frames (theres so many that we loved!). I ended up putting in an order for glasses while there. I received the glasses in the mail 2-3 weeks later. The frames I choose had random specks of blue in the frames. When I received them, I did not like the placement of the blue parts on the frames. I took them back in and they were able to pop out my lens and show me the other frames of the same style they had (with various placements of the blue specks) and replaced them for free! Great service! read more

Warby Parker in general is amazing. Try before you buy conveniently from your couch! That's right, pick your favorite specs and they'll send them to your home! I went into a brick and mortar. I actually had no intention of purchasing glasses. My husband needed to get his glasses adjusted so I tried on a few pairs and absolutely fell in love with the HUGH LARGE. I didn't buy them that day because I did not have a current prescription. Once my prescription came in I ordered the glasses online right away. A day later I received an email about getting my eyes measured. The email provided instructions on how to do this on my own but I felt more comfy going into a store. I walked in and was greeted right away. My name was placed on the short waitlist. While I waited I perused the selection. I fell in love with another pair...oh no! I had already placed my order for the HUGH glasses. While I was getting my eyes measured I told one of the employees about my predicament. In a nonchalant tone she said, "no worries, you can just return the your prescription glasses." How crazy right?! I paid the difference for the TANSLEY and have no regrets! Processing the return was so easy. And the kicker is the prescription glasses here range from 100-200 ALL IN! That's crazy cheap! Back to the actual store. This store is clean and well decorated. The staff her are abundant and extremely kind. There is a wide selection of glasses. There is even a photo booth in the event you get bored. read more

I can't believe how late I have arrived to the Warby Parker family. I mean, why did it take this long to find an eyeglasses option that gives you the FULL PACKAGE for $95?! Of course they have more expensive frame options and it depends on whether your vision is progressive or not, but still! The majority are $95 and it comes with a 1 year warranty, no questions asked. You really can't beat that! This is a great option for when I'm transitioning between my old glasses and I am so glad the employee David was there to help. He gave me honest opinions and explained the warranty so well. He even recognized me when I came back in and I can't imagine how many faces he sees on a daily basis. Also, while shopping, a customer came in with an issue and they were willing to solve it immediately. It made me happy because I imagine the same service will apply when I need the help. read more

I hadn't seen an optometrist in9 yrs and needed new glasses. But I don't have insurance that includes eye coverage. Warby Parker charges only $75 for a complete eye exam- including dilation. I made an appt easily on line and and everyone was helpful and wonderful from the time I checked in at the front of the store to the end- where I paid for my exam and new glasses. The Dr. Rahul Sud was great. So friendly and made me feel comfortable from the moment he introduced himself. He took the time to explain every step of the eye exam. I am disabled and feeling comfortable and taken care of is very important to me. Every step from check in to the exam and then trying on and selecting frames(Sam and Sam were so helpful ) it was a wonderful experience. I can't think of a more pleasant shopping and medical appointment experience. Highly recommended. read more

I have been getting glasses for years at Lens Crafters and often felt I have way overpaid. I would get oakleys, or other name brand glasses and walk out spending $300+. They charge for AR coating, they charge for scratch guard... Every addition is ala carte. My biggest issue with lens crafters is they do not have glasses that fit me. I have a big head and usually need 50+ size plastic frames. Most places including costco has limited selection of these, here comes Warby Parker. Warby Parker is pretty much everything Lens Crafters is not. They have trendy great looking glasses with scratch/ar proctection starting at $99. The people who work here, are really great and will get you in a pair of glasses no prb. The only negative here is these glasses are more of the hipster type, super trendy and might not appeal to everyone. But if these glasses appeal to you, you will not be disappointed!! read more

I ordered the 5 frames to try after looking at their wide array of styles online. I was able to find a pair that I liked online but it was great to check out their store in the city because there were other styles that I liked that I couldn't order for a home try on. It's great that they give you specs on the size dimensions on the frame (narrow, wide, low bridge, medium) but sometimes you really won't know until you try it on. The store looks so cool and hip with all the books and art, it looks like a cool library. The glasses were displayed so neatly and there were a lot of representatives that greeted you right away and was trying to help you without being pushy. I ended up choosing another frame at the store and the original one from the home try on seemed a little fragile, surprising for plastic frames. I really liked that you can go to the store if the fit is not right and they can measure your PD (pupillary distance). I have astigmatism and really strong prescription but I really liked that even with ultra high index option add on (only $30) it was really cheap, total with frames $125. The only concern was that the prescription was not as crisp so I am going to get a second opinion before the 30 day return policy. read more

Warby Parker Armitage Ave - Eyewear & Opticians Near Me - Chicago, Illinois

I've had 2 pair of Warby Parkers. I discovered them before they had so many stores where you can walk in and try them on. The home try-on is so simple and so important because you get to see what you look like in them. I lost my first pair and a immediately went back and got the pair in wearing now in the picture. Now that I live in Chicago, I went to the Armitage location and everyone there is great. They don't follow you around or make you feel like you're imposing on their space. You try on as many as you want and ordering takes two minutes tops! 5 star biz read more

Warby Parker Armitage Ave - Cheese!! - Eyewear & Opticians Near Me - Chicago, Illinois

I love Warby Parker! And I came here in need of a couple of pairs of specs. The optometrist (wish I could remember his name) was excellent and did a great job with my prescription and suggesting what to do about my cataracts. My only complaint is that parking is very challenging...and the day of my appointment it was raining, so I arrived 15 minutes late drenched in rain and apologized to the receptionist. Her rude response was "well, it IS CHICAGO." Ewwww - what a terrible impression to make for an otherwise wonderful establishment...she should be coached on how to better epitomize the wonderful spirit of Warby Parker. read more

Nothing against the store really. But the Armitage store offers to submit the paperwork for out of network insurance. Beware of this as i went there just for that reason. What a nightmare this is...still ongoing. Just don't count on anyone you contact on the phone to help, from supervisor to anyone else as they don't know their own policy on this. All i hear is we never process out ou f network and will give you an itemized bill for YOU to process on your own. Explained to them they do process this and they said no....they even check with supervisors to confirm they don't. So i checked with my insurance and confirmed they never received my claim....i then went to anagram who process this for warby. Was told by them you need to wait 3 to 4 weeks...told them my insurance didn't get it from them. Again they said call my insurance or wait. read more

I've needed *real* reading glasses for the better part of a year. I'd been making do with stealing my husband's glasses whenever I needed to read a menu at a restaurant or a book before bed. He grew quite annoyed that I didn't have my own pair, and he was constantly making comments about how my various face creams and such were smearing the lenses. Eventually he went to Costco and bought me some old-lady readers, but finally I realized I needed, nay, deserved, a proper pair of glasses. I had never even had an eye exam before, let alone bought glasses, so I didn't even know where to start. Warby Parker always stood out to me because the glasses are very stylish, so I figured it was as good a place as any. Once I learned that for every pair purchased, WP donates a pair to someone in need. How awesome is that?! I had a terrific experience. Everyone from the optometrist, to the person who wrote up my order for frames and lenses, was friendly and helpful. The doctor was funny and charming, and assured me that at my age, glasses are more of the rule rather than the exception; most people need them (at least to read). I'd always had better than 20/20 vision my whole life, so I was bummed at eventually having to face the cold, hard truth: that my eyes weren't seeing as well as when I was younger. Getting older sucks, doesn't it? I wanted frames that were stylish, but didn't look like I was trying too hard to look cool. It's a fine line. I tried on a bunch of frames from their vast selection, and found the perfect pair of tortoiseshell frames. I only needed them for reading (thus I don't wear them all day), so I also didn't feel the need to spend a ton of money either. WP was very reasonably priced. Although they don't take vision insurance, I was able to use FSA money. I am quite happy, and now I can see again. It's a whole new world! Dorothy Parker (any relation to Warby?) once said that men seldom make passes at girls who wear glasses. While I generally appreciate the wit and satire of Dorothy Parker, she didn't always know what she was talking about. But, she also said that "Brevity is the soul of lingerie," so maybe she does know what she's talking about... read more

Warby Parker Armitage Ave - Eyewear & Opticians Near Me - Chicago, Illinois

This is a review of the location, not the company in general. I believe this is the largest store in the city, and if not, it's certainly up there. This means that they always have all the current stock available in store to try on. This is huge for me. Although the at home try on is convenient, being able to avoid unnecessary contact with the post office is even better. I've had experiences at all the Warby stores in the city, and I prefer this location because I've found the staff here to be the most knowledgeable and competent. From the sales associates to the optometrists-everyone is proficient and efficient, all complimented by friendly attitudes and great rapport. read more

If you're looking for a cheap pair of plastic frames that look fashionable then this is definitely the place to go. At this point I have two pairs of Warby Glasses and I love them and fully intend on purchasing more in the future when I need them. The show room provides a lot of options, though sometimes it's hard to distinguish what's REALLY different between some of the options. The staff can sometimes be a little aloof but are really friendly and attentive when they know you need help. I think the aloofness just comes from them needing a better system of keeping track of who is or is not being helped in the store. You order the frames in store and can either pick them up with the prescription later or have them mailed to you, free of charge. Adjustments can be made free at Warby Parker for your glasses. And, customer service online is particularly great at being responsive, helpful, and accommodating. Bear in mind, Warby specializes in plastic glasses with some partial and fully wired frames available as well as a part of their selection but if you are looking for something else, this is probably not the best place to go. But, for what it is, affordable, plastic frames, this place can't be beat! read more

You GUYS this place is so cute and so easy and so perfect. The customer service is always so welcoming, even when I just come in here to browse and look. The environment is very straightforward and quaint, never really chaotic and crowded. I came here tonight to get some new glasses and I was astounded with how easy it was! Granted, I did come prepared. I come here earlier and remembered the frames I like and I also come with my eye prescription that I got from an exam somewhere else. Literally all I did was show the employee my prescription, show her the frames I liked, gave her my card info and boom within 5 minutes my glasses were ordered for store pickup in 10 days. And here's the kicker... ONLY $125!!! Amazing. My eye prescription is wack so normally they're like $300 at other places so this blew me away. read more

I had a great experience here. Carlos was very helpful, not rushing me and being patient with my various try-ons, despite a crowded store. It sucks that it takes 7-10 business days to ship new frames, but a) it's free shipping and b) I can't honestly dock a star for something like that! Check out their collection. Their glasses are classy, timeless, and very sophisticated! read more

I have been to this location to see Dr. Patel for 2 years, even though Warby is outside of my insurance. I just really like going there! Obviously, the ambiance in Warby is great, but the people who work there are helpful and nice. The doctor is personable, easy to work with, and knowledgable. He just feels like a smart friend who happens to take care of your eyes. After the exam, Warby is really good about sending you info about how to run everything through insurance too. Really can't complain! read more

I was attracted to Warby Parker because of their slogan that you can get high-quality frames for only $95. I liked how they were more hip and chic and not so clinical like a Pearle Vision or Vision Works. They were much friendlier with good return policies and great customer service also. And they appeal to millennials which is nice. Lastly, the quality of the frames seemed really great. I bought my first pair of frames and so far I've had them for over 2 years. Now it's time for a new prescription but the only thing I don't like about Warby Parker is that they don't make their own kind of frames they just follow trends... I like smaller frames but unfortunately small frames are not "in" right now. I don't like any of the options they have right now, however I don't want to go anywhere else for new glasses. read more

My glasses from another on-line provider were a big disappointment. I stopped in to check out this company. Maxwell Murray (Armitage Chicago) gave me some space to 'struggle' with the generous display before walking me over to the PERFECT frames for my face size & shape and my grey hair. Without Maxwell I would have left the shop with no plan. He asked me questions about my goals that I really "had to sleep on" - most notably - progressive tri-focals, bi-focals or just readers? He was surprisingly attentive/ insightful/ thoughtful for a non-commission sales rep. Go into the Armitage shop and ASK for MAXWELL. He will help you quickly cut to the chase. Hopefully you will get it all sorted out while you are there but if he gives you 'food for thought to sleep on' no worries - order on line tomorrow but find a way (like Yelp) to acknowledge his help so his manager knows.... read more

I am visually impaired and the service at this location was spectacular (pun intended ). They went above and beyond to help me select frames that are perfect for me. My glasses came in a timely manner and fit perfectly. Thanks so much to the two customer service representatives who assisted me. Regalia read more

It took me a WHILE to get glasses because I thought it would have been such a hassle. I finally set up an appointment with Warby Parker for my eye exam. I made my appointment online, the eye exam took no longer than 20 minutes, I walked around the store for another 20 minutes to try on every style/size/color they had to offer and had my glasses ordered. I had my new glasses within the week! It was such an easy process from start to finish. Now I can see crystal clear all the time! I went with the bigger sized Louise (they offer a small) in the tortoise color. I get so many compliments on them and always reply with "They're from Warby!" without hesitation. I also have the Foley in the clear frame and love those! Price wise, $95 and I have a pair of glasses I can guarantee to fit my face. I go to their location on Armitage. I've stopped in two times without an appointment over the course of the last year to have my glasses cleaned and adjusted (tightened around my ears/face), and someone has always been happy to assist, free of charge! I've heard of people ordering glasses online through third party generic websites. Sure, those are cheap in price, but I guarantee those people did not get the satisfaction of the customer service Warby Parker provides to make sure you actually like the frames you wear, and they they continuously fit and look good on you. Thanks Warby! read more

I don't know why I didn't check this place out sooner! It was the easiest, fastest experience I've ever had purchasing eye glasses. I was literally in and out in 30 minutes and only spent 100$ on glasses that looked so perfect. The staff was great and very friendly. They helped me chose a pair that complimented my features. 10/10 would recommend! read more

Talk about easy peasy! Walked into WP a few days after my eye exam (they offer exams in store, but my insurance covered one elsewhere). I'm a recovering glasses-snob who decided to never pay $500+ for glasses again after accidentally stepping on and snapping my Tiffany's frames in half on New Year's morning...then had to shell out another $200 on replacement frames. What a way to start a new year... Anywho, I wanted something affordable and cute. Not too keen on buying glasses online, so I was glad to find they had a brick and mortar store. Wide selection of frames. I saw a few that I really liked and one of the friendly, helpful employees assisted me in narrowing it down. I made my choice, she entered my prescription, measured my PD, charged my card, and I was out of there. My glasses arrived to my home address (free shipping is always appreciated) in exactly 7 business days. So far, I am very happy with my purchase. I'm even happier that I paid a mere $95.95! Might just have to go back and pick up a second pair. read more

I had read an article about a year ago about Warby Parker offering a line of glasses for folks with wider faces. It's no secret, I have a big head. I get it from my Dad's side. So when I found about glasses for wider faces, I had to check it out! My PIC was the Osi V and at our first visit immediately found frames that we each liked and looked good on us. They have frames for wide, medium and narrow faces. The frames are all stylish and modern and just fun. Fast forward several months and we each have our eye glass prescription in hand so we visit again to place our orders. The service at WP is stellar. They are so friendly so ordering frames/lenses here is a breeze. Since we each had our own script, we didn't have to make an appointment, they were able to assist us no problem. They quoted a 7-10 day shipping service but mine arrived after 5 days. And shipping is free! My glasses arrived safely and packaged so nicely in a nice glasses case. The fit was a little off, but I've worn glasses since I was 12 so I was able to make some adjustments on my own. They do welcome you to come back for adjustments so I wasn't too worried if I couldn't fix it on my own. There's an eye doc on site if you need a current script (you have to make an appointment for that). Dum Dum lollies for everyone too! read more

I bought my first pair of warbys in college when they were just a website and their selection was very limited. I am so proud of the individuals responsible for starting what's going to be the next wave of affordable eye care. The store is amazing. I came off of my dad health insurance this year and warby Parker offers eye exams for $75. The staff is so friendly and the layout of the store is easy to navigate. I always get so many compliments on my frames. read more

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My experience at Warby has always been great. I was unsatisfied with how my pair looked and so I went back for an exchange. Shout out to Jules who reminded me that it's more than just a business but a partnership!! I appreciated how he made me feel like a person and not just another customer. Jules helped me find the perfect pair for a great price. Warby's staff is phenomenal and I hope to take my grandma in the future. :) love their styles too!! read more

I tried on a few frames at my optometrist's store last week. The only pair that I left considering would have cost $267 AFTER my VSP benefits. (Check out the Luxottica story by 60 Minutes!) I didn't even like them that much and weren't a name brand. Warby Parker changed my hatred for frame shopping! I had limited time to pick out a pair of frames during my visit, and they had a huge selection! I told the sales associate what I was looking for. He directed me to a section of frames he recommended. There were about 8 styles in that section, and the color options were all displayed together (hooray for organized frame shopping!). He showed me one pair but allowed me to browse through the other 7 styles. I texted my husband some pictures while trying them on. I also tried them on for the sales associate. He showed me a couple more options. I loved their low pressure approach as I browsed. They only approached when asked and happy to provide their objective, expert assistance. The consensus was soon clear. After less than 5 minutes, I ended up with the initial style he recommended in a darker shade. I opted for high index lenses which were only $30 more!!! The lenses are already equipped with UV protection, anti-glare, and scratch resistance. For just $125, I have a stylish pair of frames en route to my house in 7-10 business days. Icing on the cake? Someone in need gets a new pair of glasses too! read more

Shopping at Warby Parker is an incredible experience. First, let me preface by saying I called around to get some basic pricing info. The boutique eyewear shops of Chicago basically charge $400+ on the most basic rx sunglasses. Warby is $175. Allie helped me pick out some glasses and she was so kind, patient, and helpful. I have a huge head and we even poked the dark lenses out of some sunglasses to find a pair that fit right. The place as packed but Allie remained super professional and helpful. A true retail superstar. Gina was also super helpful with my glasses tune up. Great staff, great products, great pricing. Warby Parker is the future of eyewear. read more