I had lenses replaced in several pairs of glasses. The people were especially nice. Service was…read moregreat and work done in a short period of time. Couldn't ask for anything more!

I broke the nose piece on my glasses. Stopped in for help. Service was excellent. I will be back…read morefor my next pair of glasses!

Everyone there is wonderful and so helpful. They have so many beautiful frames to choose from…read more Thanks again!

DO NOT SIGN THE ELECTRONIC FORM THEY UNETHICALLY CREATED SO THEY CAN PERFORM UNNECESSARY TESTS!…read moreLook them straight in their unethical faces and ask them what's covered with insurance and what isn't before you go back. Google if the bs she recommends is actually necessary !!! Dr. Rieter upgrades to make more money but for things that aren't necessary. Then she claims the upgrades were "misunderstandings" HA! No they weren't! They were purposely created so you can rip off the customer and so she can unethically make more money!!!! She has been ripping me off for years and I just realized bcuz now I have an agent who is available by text. All these years I just needed an exam not an "evaluation" on top of an exam ! She has been charging me for an eye evaluation AND an eye exam -BOTH- every single year for several years when all I needed was the yearly exam that's covered by insurance ! I've been getting the same contacts for years with no changes and no issues with my eyes!!! Additionally, she never gets the prescription right! After paying her for an exam $180 and her reimbursing me for the unnecessary $180 "eye evaluation" she refused to order me my contact lenses! I gave her several chances to do the right thing and she chose vindictive and spiteful. She chose to be spiteful and vindictive because I caught her in her unethical practices!!! I've contacted my insurance and will be contacting the board of ethics as well.

Have been coming here for years. Extremely professional and very friendly, the kind of service back…read morein the 50's and early 60's. Excellent optometrist is in house Dr Plumb extremely thorough and great " bedside manner ". They're celebrating 40 years in service that says it all

My Opthamologist's mother said she wouldn't go anywhere but here…read more I bought my glasses there. Wonderful experience. I brought them back for an adjustment. Wonderful experience. And thes are the best glasses I have ever had. Richard Housey

My wife and I ordered multiple items on March 13. We were told it would take two weeks. I…read moresupplied existing frames and ordered new lenses. When they finally got the lenses installed - sometime after two weeks - they had installed completely different lenses than the ones that were ordered. Now, its 6 and 1/2 weeks since the day of our order and still no glasses. It was allegedly "expedited" by the lab... but every day its always the next day that it will be ready. How long does it take to install lenses - obviously, even though they are over a month late, they still are not prioritizing my order and it is still not ready. Its now 47 days.... and counting... maybe it will come tomorrow? My wife also ordered glasses with a specific lense. That was completed sometime after two weeks, but once again it came with a completely different lense than the one that was ordered. The glasses were returned and that pair was finally ready after 6 weeks from the order date. There is something truly wrong when the same store installs incorrect lenses twice on the same order especially when they charge full price on Worth Ave. And then, after they recognize the problem, they have made little attempt to get this fixed on a timely basis. i guess customer service is not a priority for them.

I can't say enough good things about this store and the people who work there. My fiancé and I…read morecan't wait to come to this location every time we're in Palm Beach. Valerie and Lily are incredibly helpful and knowledgeable about the different brands and styles of eyewear they carry and they are also the most friendly people!! You will not be disappointed in their selection, service and professionalism. They're the best!

HORRIBLE HORRIBLE HORRIFIC!!! The manager told me they ordered polycarbonate And when the glasses…read morearrived, they were not. I argued back-and-forth until I finally said I'm going to call the insurance company. The insurance company confirmed that the glasses were not polycarbonate! And I was also overcharged. We got new pair of glasses after lots of back-and-forth. I would not recommend this place to my worst enemy!

What a happy accident it turned out to be! I had an annual eye exam with Dr. DeCanio at Lake Worth…read moreVision Center. When I arrived, I was told he was not there, but no one bothered to call me to let me know. I was about to leave when Dr. Cherry said he would be happy to do my eye exam. Since I was already there, why not? What a blessing it turned out to be. Dr. Cherry actually found something in my eye that was concerning. As he did not have the necessary equipment in his office, he called around the next day and referred me to another practice. Dr. Cherry gave me his personal cell phone number and said I could call him with any questions. He has been co-managing my case ever since. He has always been there when I texted him with questions/concerns. Dr. Cherry truly cares about his patients. Not only is he knowledgeable, he goes above and beyond to be helpful, such a rarity these day. I am so grateful for Dr. Cherry!!!

At this point Dr binning is a criminal. I went LAST JAN for my yearly appointment. I ordered…read moreglasses and contacts like I always do. I pre paid for them like I always do (I've been going to him for almost a decade). Doc said it could take up to 8 weeks for the order to come in due to back orders with the contacts, no problem. About 10 weeks later I start making calls and nothing. I have been consistent in calling and even the voicemail became full. About 3 months ago in a last ditch effort to contact the Dr and not have to file a theft report with the sheriffs office in order to get my money back, I left a negative review on google. low and behold I get a reply to my review saying to be patient he was in the hospital. so I waited. at this point I find it hard to believe he has been in the hospital for a year. and even so if he has it's still his responsibility to have an employee or family member reach out to the patients and fill them in. So as of now I'm out over $430 and still have no answers 8 months after ordering

This place has such great customer service. The Doc was super easy going. Everyone was masked up…read morebut did not make a big deal if customers were. The Doc gave me an eye exam and was soooo thorough and attentive. I got progressives for the first time and they took the time to explain and educate me on all my options. I highly recommend this place!

Zero Stars! Worst EVER! DO NOY GO!! Very rude employees and Dr. Was even worse. Over charge you…read morefor anything and Unknowledgeable. He should have his license revoked.

Great mom and pop business. The eye doctor cares and spends time with you. The glasses assistants…read morewere wonderful in helping pick my glasses. I highly recommend Fox Optical!

Came to pickup contacts on a Saturday Feb 14. Called this week to make sure they were opened on…read moreSaturday and it was confirmed. I showed up today and nobody is here and the lights are off. I had to spend a lot of time today to make this happen and now I can't see for the next 2-3 days. How is nobody here??? Your website says open on Saturdays as well.

Unexpectedly stumbled upon View Optical on Atlantic Ave in early July…read more What an amazing space, and, selection of unique high-end frames. We were greeted by Dina, who's sales and customer service skills are unmatched. I purchased two pairs of Jacques Marie Mage frames, along with lenses, totaling $3200. Dina provided a timeline which was reasonable based on the unique lens shapes and frames. Four weeks pass, and I hear nothing, so I called. No, answer so I left a voicemail, no call back. Then, a second call, same experience. I then walked to their store for an update, to find a note on their door saying they were closed due to a staffing issue. So I called their other location and was told they could not assist with transactions at the Atlantic Ave location. Two days later I was able speak with someone on the phone. I was told one pair was completed, and ready for pickup. However, he was quite flustered, and short, explaining he was alone in the store and would be leaving soon. I rushed in, was handed my glasses and he scurried away. I asked for info on the second pair and received a vague answer, once again being told he was alone, and very busy. Two weeks later I called and was told the second pair had just been sent to the lab and he did not know the timeline. I refreshed his memory on the transaction and he said he would research it and call me back. An hour later he called saying they were done and in the store, I told him I'd be in later in the day to pick them up. I walked to the store around 3:00 only to find another note on the door saying he was closed due to no staffing. Frustrated I walked down the avenue and grabbed a bite, walking back, and past I noticed now it was open so went in. He was alone again, clearly agitated and retrieved my second pair. This time I was able to try them on, get them fitted, etc, but he was being a pompous ass the entire time. It's beyond my comprehension that a business that appears to be of this caliber would operate at this level, completely dropping the ball, zero communication, zero service, zero customer service, zero staff, and blatantly rude. I was so thrilled to find this business, and the glasses I purchased, but due to the post-sales experience I would have a hard time patronizing them in the future.