Heather is PHENOMENAL! I would absolutely recommend to her to anyone looking to buy or sell a…read morehome. I recently moved to the Louisville area from Phoenix, AZ, and I could not be happier with my experience. She organized and toured each home visit with me and pointed out all the great aspects and any potential pitfalls. During negotiations on offers, her advice was lifesaving (or rather pocketbook saving!). She is professional, friendly, and full of amazing recommendations from contractors to favorite local eateries. Thank you, Heather! You are a rock star!! I am so grateful for your help! If you're looking for an agent, don't hesitate, CALL HER! When family and friends recommend a different agent, don't listen or waste your time like I did, CALL HEATHER! She is more than worth it.

I recently moved to Kentucky from out of state. Heather helped me not only find the perfect house…read morein a super crazy market but she recommended places to see and things to do in the city. She put me in contact with specialist to deal with anything that went on after purchasing the house. She was an amazing agent and I highly recommend her.

Polite and cordial moving team. Slowly loaded the truck. They did not place all the items in the…read morerequested locations at the new home. Instead they took the easy route and left some boxes and furniture in the garage and basement. The team was unable to complete job within the documented estimated timeframe, even though there was less furniture and packing needed, since estimate was originally created. At the new home they punctured a hole in the ceiling, damaged banister and beautiful wooden stairs, and knocked off a large tree limb in the front of the house. The moving team significantly stained a cream sofa, severely nicked two solid wooden bed frames, damaged (and removed) TV, broke a circle light stand, lost silverware, etc. A sampling of images provided. Owner wont honor the balance agreed upon a few hours into the move --- and --- is not willing to replace or deduct for damage, lost or removed items. Furthermore, he will not deduct for any repairs needed to furniture or new home. This was a very disappointing experience on what was expected to be a happy day in a charming new home!

We chose Conrad based on the impressive reviews and their seemingly professional reputation. I was…read morecompletely willing to pay the premium price for what I thought were experienced movers since we were making a cross country move. I could not be more disappointed. When we arrived at our destination we had two completely destroyed bookcases, scratched front of freezer door, a dent and footprint on our dryer from someone standing on it to load boxes, numerous dinged and scratched furniture pieces. We notified Conrad three times and sent pictures and were told we would hear back from the owner, but we never did. I truly expected more from this company.

I am a seller. Janet from the elizabethtown office set up an appointment to show my house to her…read morebuyer. The time was changed FIVE TIMES and then she didn't bother showing up or notifying my agent. VERY RUDE AND IGNORANT!

Bought a Schuler Homes residence and, though the Schuler Bauer realtors - both my buying agent and…read morethe Schuler Homes listing agent, were keenly aware I was (1) a decorated veteran and (2) a retired federal law enforcement officer which qualified me for a "substantial discount," I NEVER was (1) made aware of this program by either my agent - Linda LaPilusa, nor the listing agent - Stephanie Wilson! When I stumbled upon this program, LaPilusa was unaware of it and Wilson never addressed the matter. What a farce!