I'll start by saying the office and employees are nice…read more They have an odd new patient start up where you have to go for two separate visits to actually have your full cleaning and dentist review. I was annoyed about the extra time this took out of my schedule but shook it off as a one time inconvenience. Now my family of 5 are established patients. I try to get all 3 kids and myself in at the same time. Again, trying to minimize my time off work. Issue A: They are either way overbooked or closed far too often for the amount of patients they see. We've never been able to get on a 6 month cycle of cleanings. Need to be seen ASAP... not a chance. Issue B: We've been rescheduled multiple times. Its never we'd love to get you in sooner, if it works for us. Its always "We have to cancel your appointment and would like to reschedule in an additional month. The reviews sold us on trying SDA so I felt inclined f To give others a more full picture of the experience. If your schedule is extremely flexible and you are fine being seen once per year go for it. If you like good customer service with regular appointments you can count on, look elsewhere.

Walk in and be amazed. DONT WORRY, I too didn't like the dentist until now. Trust me, you will have…read morea good time. Ever think about all the times you couldn't trust the dentist? Throw them out the window mate and become a true believer. I've been going here for over a year and I full heartedly believe that they say what they mean. I can trust their reviews on toothbrush and toothpaste. I can trust their prices and I can have a good conversation while being there. I just visited a few days ago and didn't even realize I was there for an hour and a half. Normally I would be counting te seconds; if that isn't proof then I am not sure what else you would need.

Fillings without numbing or pain? Yes! This office utilizes high technology that allows many…read morefillings to be done without anesthetic (or pain) by using a laser instead of a drill. I needed four fillings and all were done in a half an hour!

I actually enjoy going to see the folks over at Ward Road Dental for my 6 month cleanings. Dr…read more Eaton is very thorough and has never recommended a treat or charged me a fee that wasn't explained before hand. I've always been seen at my scheduled time. No waits like I've had at other offices. Also DID NOT feel like I was being rushed through an assembly line. I've recommended their office to many friends and family so I thought I would share online too.

Implant removal appointment…read more What impresses me the most is the professionalism of the dentist and the entire staff. My treatment is far from complete, however, I anticipate that they will provide quality care.

Very unorganized and they'll schedule you for a diagnostic but the doctor is busy. What?read more

Outstanding excellent dentist! Highly recommend. Office staff friendly, professional, considerate…read more Dr. Schwab is very skillful and professional but also personable and caring. Great experience at this office for years.

Very thorough explanation of procedures, kind, patient and good at his job. Takes a conservative…read moreand less costly approach where appropriate. which was greatly appreciated. He was also very much up front on costs.

I finally decided to take care of my mouth and the staff and Dr Ramsay have been the upmost…read morepatient,supportive and understanding group of dental professionals I have ever visited. I also have crippling dental anxiety and every single one of them eased me through the process without the harsh judgement. HIGHLY RECOMMEND

Front office staff is apathetic. Booked on zoc doc last week and got a text to contact them 2 hours…read morebefore my appointment because apparently they don't accept zoc doc appointments. They have taken a routinely simple task and turned it into a confusing web of no one taking responsibility, offering no clarity, and just overall frustrating experience. They seem to take the business approach of being owned by Private Equity, due to their nonchalant attitude. Complexity is the byproduct of poor design, unless that complexity is designed to insulate profit margins

Thank God for Dr. Tom and his wonderful staff! I live in Chicago, but my future in-laws live in…read moreArvada. While staying at their home I cracked a tooth needed to have emergency dental work. I called their emergency line and Dr. Tom called me back immediately and told me to come in first thing in the morning and he would take care of me. I was in so much pain that night I took a sleeping pill and overslept - Dr. Tom was very understanding and worked me into his very busy schedule - his office was slammed, and I was the moron that missed getting there early yet he was kind, gracious and understanding as was his entire staff. I am TERRIFIED of dentists but Dr. Tom put me at ease. He made sure to numb me up as much as possible and HE thanked ME for getting through the procedure. No, thank YOU Dr. Tom! I didn't have any of my insurance cards with me but Preston at the front desk went out of his way to track down the information and put it all through the system. Everyone who works there is wonderful. I was nearly in tears and everyone went out if their way to be gentle, patient and helpful. I'm having a very hard time believing the negative reviews previously written. First of all, both reviewers have like 1 or 2 reviews total...seems fake to me. Probably a competitor trying to bring their star average down. Take my word for it...this is a fabulous practice. My future mother and father in law are happy patients of this office and they were the ones who referred me. Since we'll be back in Colorado shortly I'll be returning to Dr. Tom for my follow up - I prefer his practice to my previous Chicago one. Thank you Dr. Tom and staff! Your hard work is definitely appreciated!

Jill Dery, DDS is very compassionate, thorough and she knows her stuff. I've been going there for…read moreyears and have received consistently great dental care along with care choices based on my goals and financial picture and I've never experienced an upsell for unneeded dental work. My hygienist, Ibrahim is very thorough and gentle. Even though I hate going to the dentist, the staff always turns it into a positive experience.

Great care, wonderful service and office experience. The doctors here are very knowledgeable and…read morecaring, they take their time to explain to you how your overall oral health is and help with recommendations to improve anything if it is noted. I have been going here for 2+ years now since moving to Colorado and I am so grateful to have found such a good dental practice here!

shutting this place down. I went in to get anchor denture partial and I walked out with just a…read morepartial that I can't eat with they pulled all my lowers that I bite with that were still good to use and now I can't eat I lost about 30 lb.he didn't even listen to me when I explained to him that at scout clinic I was getting anchored partial and the reason I was coming to him is because he was a lot a lot closer and I did not want to drive all the way down to South clinic at the time it was snowing and I tried to contact him I left multiple messages for him to call me back he did not and when I did finally get a hold of him he said come on in we'll talk when you're in the chair and they he had his assistance working on me before I could talk or ask any questions before I knew it I had no teeth. on the first visit where they took impressions I walked out of the office and made a second appointment and when I got to my car I was wondering why the lady in the waiting room was looking at me funny... I looked in my rearview mirror and there was white plaster whatever they used for the impressions all over my face I mean all over my face I walk back in there so pissed off I can't believe I went back I called and complained later on cuz I'm not non-confrontational he had quit or was fired already and moved out of state the remaining dances ladies told me they don't make anchored partials which is a straight-faced lie and that there was nothing they could do which is another bold face lie. just the fact that they lie to my face I wouldn't go back to these other dentist either I'm going back to Stout clinic to get this corrected but I can't believe they don't even listen to you when you're talking to them absolutely the worst dental facility on the planet I've never had this happen I've been treated so disrespectfully. I definitely no go in my book

Outstanding customer service - works as a affordable service provider!…read more Thank you very much!

Terrific office! Great admin staff and hygienists. I highly recommend this office and Drs Manzo…read moreand Cetti!

Thank you so much for going above and beyond today! You took the time to hear me and my concerns…read moreand put effort in to think outside the box. Thank you! Ed B.

My husband had a dental emergency. On Sunday 7AM, I text Dr. Ellis about the problem and he phoned…read moreus immediately and he said meet me at the office in an hour. He took care of the problem and was so compassionate. Our family has been with Dr. Ellis for 10 years, we find him to be very innovative, and has the best, newest technologies and techniques. He prides himself on keeping up to date! Thank you Dr. Ellis for taking care of my husband.

Their follow up is terrible. Their front desk is rude and impolite. They seem to take endless…read moremessages, but never deliver them. I wouldn't recommend this clinic even if I had to have my last tooth pulled.

rarely leave negative reviews, but I feel obligated to share my experience so other patients are…read moreaware. My complaint is not about the treating dentist, whose clinical care I appreciated. My concerns are with the office's insurance and administrative department, namely, Carolina, which was exceptionally rude and abrasive towards me and did not perform her job professionally, which caused me extreme stress and discomfort from lack of the proper dental care because she would not submit my claims properly. Because of her incompetency, she took this out against me and initially blamed the software they were using stating that it would not submit my claims. After waiting months for this to be done properly and calling her to ask what was going on, she became excessively rude and nasty with me for asking that she process thiscorrectly. She always wanted to blame somebody else for what she could not do as required by her job. I have never met somebody so unprofessional and acrimonious as this individual. Then she tried to shift the blame on me for my attitude due to her totally incompetency. Over several months, I was repeatedly told that my primary insurance was inactive when it was actually active. I also experienced delays in having insurance claims submitted and received inconsistent information regarding the status of my claims. On multiple occasions, I was told someone would return my phone call, but weeks passed without any response. These ongoing administrative problems delayed my dental treatment, prolonged my dental pain, and caused significant stress and frustration. At one point, I had to seek treatment from another dental office because I could not get the insurance issues resolved. When I attempted to ask questions about my insurance or request copies of my dental records, I felt that my concerns were not addressed. Instead, I was repeatedly interrupted during phone conversations and found the interactions to be unprofessional and discouraging. When I asked for a copy of my dental records, she stated if I came in the office, they would call the police. I understand that mistakes can happen, but this was a recurring pattern over an extended period despite my repeated attempts to resolve the issues. I sincerely hope the office improves its insurance and patient communication processes so that future patients do not experience the same delays and frustration that I did. Repeated unprofessionalism in route treatment of this dental office by the staff is totally unacceptable. I would avoid this office completely because they do not process your information correctly, and the staff is very abrasive and acrimonious.