Although I was treated well, the PA I saw diagnosed me with tendonitis. Symptoms never improved…read more After going to Kaiser weeks later, I found out I had a broken arm.

Amazing doctor here! First time I felt heard at an urgent care - didn't gaslight just perfect care.read more

The doctor was very rushed didn't listen and didn't explain and didn't answer my questions very…read morewell. Plus, they never sent me the electronic Communications. They said they would. I had to return and get a printed out paper copy then they delayed sending the prescription in for hours.

We were out of town this last summer and my daughter had a very bad cold. She's pretty young so we…read morewere a little bit worried about it, especially because we were visiting some family in the area and didn't want to get anyone sick. When I finally realized that I needed to go to urgent care with her, a quick Google search landed me at AFC urgent care Boulder. The women up front were very kind and helpful, and my daughter was seen within 20 minutes of arrival. The doctor was professional, kind, mild mannered, and easy to talk to. We opted to give her a variety of different test to ensure she didn't have anything serious, and it turned out just fine. We have pretty mainstream insurance and I paid $60 upfront and $60 later on. This seemed reasonable due to the nature of the visit. It turns out she didn't need any medicine, but we had lots of peace of mind going to visit our family, knowing that we were gonna be a-ok.

I almost never give bad reviews, but DO NOT GO HERE. Why? I…read morebiked over to boulder medical center 2 days after recovering from norovirus (stomach bug). The place was practically empty, and I got in right away. I woke up with moderate abdominal/stomach pain, enough to distract from my work, and wanted to know if I should take a laxative. Not only did they never let me see an actual doctor, the nurse refused to give a solid answer to my question about the laxative, and even though I said I felt good enough to bike home, she recommended I go to the hospital if it didn't resolve within the next few hours. It didn't. So, I went to the hospital. Immediately after arriving to an emergency room, the doctor looked me over, and said "I'm not worried at all". Immediate red flag on the previous advice I got at BMC Urgent Care. 3 hours of tests later, absolutely nothing was wrong with me. I just had really bad indigestion, brought on by the norovirus messing with my gut biome. I asked specifically if this could be the case, and the nurse refused to give me a straight answer. Now I have a $2500 medical bill -- and that's AFTER insurance. I would not have gone to the hospital if I hadn't received this bad advice. A friend of mine had a similarly bad experience. He explained what he felt his problem was, based on his medical history. His (later proven correct) suggestions were ignored, and they put him on the wrong medication to solve it. Condition worsened. One week later, a trip to a different urgent care fixed it for him. I'd give 0 stars if I could, but if I have to give one star, it's because the front desk people were excellent. You can see on my profile I almost exclusively give 5 star reviews. Trust me: don't go here.

Saw Dr David Kruger at Boulder Medical Center Urgent Care for a sports injury. Got a nasty lecture…read moreabout my personal lifestyle choice. Not relevant. Not professional. Makes me wonder if I received quality medical care.

I was unsure on how to rate this because I have been going to the BMC since I was born. Dr fries is…read moreamazing, saw him for 18yrs and then after Dr. seigfried who is by far the BEST Dr I have ever seen! Been too her for the last 12 yrs with out complaint! She has taken care of me and my family since then. Dr Seigfried's nurse Kristine is by far the best in the building! She and dr seigfried are genuine, kind, gentle and treat you like family. The reason I am putting this some what poor review is because of a recent encounter with the family practice department reception desk. Specifically Gwen, my husband needed an rx picked up and I was told to pick up at foothills location. Well by the time I arrived and realized it was supposed to be broadway it was 4:45. I had asked the receptionist Julie if she wouldn't mind calling the broadway location to let them know I'm on my way but to leave it downstairs to be picked up at urgent care. Well the phones were turned off as if the facility was closed... Julie the very nice and helpful receptionist at foothills was very unhappy that she even could not get through on the phones so she went in the back and figured out how to get through. When she did finally reach someone she was told that wasn't an option and that I would have to pick it up the following day. The thing is my husband was in need of this medication and could not wait until tmrw. Julie was very frustrated and handed the phone to me and I discussed the importance to Gwen over and over again. She ended up asking for advice from someone still in the office. She returned with "I can do this just this one time but in the future this will not happen!" I understand this but it was not my fault I was told the wrong location and it was not my fault that she turned the phones off at a quarter till 5! Absolutely unprofessional to turn the phones off to a dept that is supposed to be open until 5PM!!!!! I tried to call on my way to check and it kept circulating prompts! I am very very disappointed and very unhappy with this situation. If I had never been to the BMC I would have given 1 star.

Since my review both my daughter's and husband's Dr's have left BMC, you would have to ask why…read morethey are all leaving. My husband called to get a new PCP and they said sorry we don't have any available for you! He's been with them for 20years! So now he is left with finding another PCP, he found his old one at UC Health in Denver. I left meself and found a Direct Primary Care Physician, she is brilliant and I can contact her whenever I want or get a prescription filled the same day, all for 1 cost. BMC is atrocious the way they treat patients and loyalty.

Dr. Carol is so nurturing, calming and superb with kids. I would recommend her in a heartbeat.read more

Dr. Carole Keim is amazing. She makes the whole process of seeing the Doctor as simple and easy as…read morepossible so that she can focus on your health 100%. She is able to accomplish so much with a Zoom Telehealth consultation which makes it extremely convenient. She also conveniently comes to you if needed. Her rates are very reasonable an Her service is first class.

Awful. Don't think they know what they are doing. It's impossible to get someone on the phone and…read morethe information they give you is wrong. Came here to get drug testing and they referred me to another location even though my paperwork specified to go to them. I drove 30 mins to the place they sent me just to be told I had to come back to the Boulder location. I made sure there would be able to do my drug test and drove all the way back just for them to tell me they couldn't do it again!! Literally being sent back and fourth between two locations just to get a freaking drug test done. They somehow make such an easy task so difficult.

Worst urgent care EVER! Run, run run! Find any other…read moreurgent care but dint waste hours of time and money here. Doctors are not qualified to handle a runny nose

I chose to go to Concentra for my recent Workman's Comp Case . This is my first experience with…read moreboth. I myself am a healthcare provider so I have taken care of many patients and I always say what terrible patients that we as providers make. I do know that the best decision I have ever made is choosing Concentra. Being new to this state and new to how workmans comp is handled has been difficult. I felt lost in a system that was stacked against me. I was truly blessed when they assigned me to Dr. Nystrom. From the moment he walked in the exam room I knew that he was knowledgeable, compassionate, caring and that his diagnostic abilities were impeccable. I knew my foot was broken from the fall that occurred at work and the whole process had been mishandled. The day I walked into Concentra was after I had left the Ortho. What a nightmare! The Ortho walked in the room and remember he had only seen me once. He was cheerful and began to talk about sending me to have Physical Therapy. This was without taking an x-ray or MRI. He had the nurse take the airboot off and put a little black lace up ankle support to replace the boot. I left there and went to Concentra. The bottom line is Dr. Nystrom is a God-send. This doctor knew from his evaluation and examination of my foot what the problem was. He sent me for stat MRI and confirmed that the foot was broken in 2 places and one tendon hanging on by a thread. Dr. Nystrom never rushes, he comes in and sits down and explains what he has found and answers any and all questions. He is a rare find in medicine today. I highly recommend you to seek any medical attention at Concentra and I can tell you that you will be greeted at the front desk with a huge and comforting smile. From check in to check out you are made to feel special and you will receive superior care. Thank you Lorie for getting the MRI scheduled ASAP and for making each patient feel special and like they are the most important patient of the day. I highly recommend Concentra to anyone needing good and thorough medical care.

They make a mistake and cover for themselves rather than take responsibility. Best to go to the…read morestate medical review officer rather then waiting for a manager to call back and that's exactly where I'm at dealing with this location.

Was seen quickly both times I've been to the emergency room. The staff were great in the ER and…read morewhen I was admitted.

I needed the ER after a nasty accidental cut. My clumsy vision impaired fault. I had done something…read moresimilar a few years ago and ride to heal it on my own. It took a month to close the finger wound which was not a good outcome of my poor choice. This winter I had a worse but similar insult to the same finger so I did go to the ER and their efficient care of the finger allowed it to heal properly. This time we made the same choice for a smaller ct on a different finger and it has healed extremely well. From the moment I arrived, bloody hand wrapped , I was treated efficiently and politely, from register g window to assessment to treatment. Clerical staff and medical staff are well trained. On 1 visit, I actually needed an MD but the most recent used a PA who did a fine job. The various techs who were used to clean the wounds as well as remove stitches later were also efficient and accurate at task. I am lucky to have this fairly near by, though not as close as when BCH had the facility right in town. Back then it was a much shorter distance for my family, especially when transporting one of my children. But progress requires more and different space and with this facility accessible to a few highways it is better for the greater community that has moved to the suburbs of Boulder. Since I have good insurance and have used this facility in the past. They can process my emergencies quite quickly. There were other patients in line too, some with far greater injuries so appropriate that they were taken even more quickly and were served by the discs. Broken ribs from bicycle incidents have been other cases with priority both times. Such a Boulder situation so be careful out there!

Our family (2 adults, 3 little boys) has been to this urgent care 3 (maybe 4?) times in the last 18…read moremonths, and I cannot say enough good things about it! From the Front Desk staff, to the RN and Doc faculty, everyone was compassionate and did their best to move things along as fast as possible. I have had the pleasure of seeing PA Mary Scott for two of our visits (once for my son, once for me), and not only did she have excellent bedside manner while being clinically thorough, she also connected with me personally in a way that is very rare for ER/UC practitioners. I felt heard, respected, and both I and my son were treated with such a refreshing kindness. My only issue? I wish we could just come here for all of our medical needs, and that Mary could be our PCP ;)

Mary Scott, a Registered Nurse/Psychiatric Nurse, has trouble being appropriate. BCH as a whole is…read morea wonderful organization, but this provider is not.

We came to update our yearly mammogram. We are dressed to do imaging, no need to change into gown…read more We were seen expeditiously, nurse helped mee position myself to get best imaging possible of breasts. It is clean, quick and took us probably 15 min. I've done this in past and it would take lengthy amounts of time, with waiting room full of women, but none of it occurred this time around. Thank goodness!

I had cervical spine surgery last week at this hospital. This is the most efficient and quality of…read morecare is outstanding!!! Surgery went great then I had a blood clot form in my neck where I had surgery. The response time from the nurse to the doctors to the anesthesiologist and my surgeon was so quick and I was in the best quality of care I've ever had. This is the only hospital now for me and my wife. What a great experience!! Highly recommended for quality of care!!!