I had the pleasure of working with Vanessa to get my storage unit set up. She was friendly,…read moreinformative, and answered all the questions that I had for her regarding my rental. The facility itself is great. I've already gone back and forth from my unit several times and the place always is clean. Would definitely recommend.

Efficient and friendly service. Otep was very friendly and eager to assist with the process as well…read moreas assisting with any difficulties I experienced with locating my storage unit during my visit. He offered very thorough explanations of the rules and process! This being my first time renting a storage unit, I for sure needed the crash course! The only thing that prevented a 5 star review was the gate access hours! I would love if this facility were 24 hours or offered longer available access to renters! Their gate/access hours are from 7am -9pm only You can only access your storage unit between those times! Facility is very clean, today with ample storage units!

The staff is extremely nice and so helpful. My daughter is a UNLV student so the storage facility…read moreoffers a student discount with ID. For the space she needed to store her stuff for the summer, it was perfect.

NOT if you are looking for 24 hour access…read more the listing said 24 hours the person answering the phone said NOT 24 hour

I have read the other opinions about Nellis Self Storage and I am so sorry for all those bad…read moreexperiences but they looks so in the past to me or perhaps there are just people confusing places reviewing here in Yelp. I was looking everywhere in Las Vegas for an affordable storage and I couldn't find it in the center of the city, it takes my 10 minutes driving but I am very please with the price of my unit , with the friendly and warm people working there, with all the cameras around the property, with the insurance they provide, all areas inside are very clean, elevator works properly oh well, the elevators are slow but those are heavy lifting elevators that's the way those suppose to be. my access code works perfect since the first day I was there, yes, one access code per each storage unit, so they control who is entering to the property, security is primordial and they have it ! If you decide to go there remember to ask for the free Padlock. One thing they should improve but isn't enough to lose an star in my review: inside the storage building I prefer to have sensors for light activation and not to have to touch the light switch at the wall. I know what I want and I am not afraid to go for it .

There are good people in this life -- and then there are the rare few who go above and beyond with…read moreno expectation but to serve with heart. Jorge is one of those people. From the moment we met, his attentiveness, calm presence, and genuine care were undeniable. He wasn't just helping with a task -- he was helping a person through a stressful, emotional transition. Jorge's character speaks volumes. His professionalism is second to none, but it's his kindness, patience, and quiet strength that truly set him apart. He turned a heavy moment into something grounded, even meaningful -- and for that, I'm deeply grateful. If there's ever a recognition for going above and beyond, Jorge deserves to be at the top of that list. This company is incredibly lucky to have him. I won't forget his help -- not because of what he did, but how he made me feel while doing it.

We rented a U-Haul through this location. Pickup was easy since it was all automated, which I…read moreappreciated. However, no one ever answered or returned my calls when I tried to confirm if early pickup was possible. The real issue came after drop-off. We returned the truck exactly at the agreed-upon time and parked it in the same spot we picked it up from, keys locked in the drop box as instructed. The next morning, I got a frantic call saying the truck was "missing." I explained where we left it, but the woman insisted she couldn't find it anywhere on the lot. When I asked if she had checked the lockbox, she admitted she hadn't -- then said she'd call back if there were any issues. I never heard from her again. No apology, no confirmation that the truck was indeed there -- nothing. It was very unprofessional and stressful thinking a U-Haul truck might be missing under my name. Clearly, she hadn't looked properly before calling. If you're renting from this place, make sure to take lots of photos to confirm that you actually returned the truck.

Great customer service. Love this location! The staff are very friendly and knowledgeable. I…read morerecommend renting here.

Storage One off of Cactus gave amazing customer service!…read more They went above and beyond with customer service! I've been to other locations that had office hours but when you show up at 1000 it says, "will return at 1pm!" Although carts are only available during business hours, there are an ample supply of them. The facility is clean, air conditioned below 75 and well lit with motion activated lights (very helpful if you are terrible at navigating a maze!). I always know where I've been! Signage inside indicating directions their office and then another sign directing to restrooms.

Sherri, the manager, provided extremely poor customer service. I've rented a storage unit from this…read morecompany since May 2025, and I reserved my U-Haul a week in advance for a 3:00 PM pickup to ensure everything would go smoothly. However, when I arrived at the scheduled time, no one was there, and I wasn't helped until 3:45 PM. I explained that the delay put me an hour behind schedule and asked if she could offer a discount since I couldn't check in online without the keys she had. She responded that she "doesn't work for U-Haul," had other customers, and would not provide any discount--without even offering an apology for the inconvenience. This was especially disappointing considering I've been a customer here for the past six months. While I was in the office, she was also openly discussing issues about people living, cooking, and defecating on the property, which was very unprofessional. Based on this experience, I would not recommend using this location.

Storage One is clean and safe and close to my residence…read more Todd the Owner/Mgr is Absolutely Amazing!!!. He is always extremely Professional, always Friendly and upbeat. James his office Partner is always professional as well as and friendly! I deal with Todd most of the time and I can say he is a great asset to the company! He never fails each month to see a smile on his face. Storage One is the Best!

Prices continue to climb. And my stuff in storage got all dusty and dirty. Everything must be…read morecovered completely or it will get ruined. That said, if you cover your stuff and you are good with prices.....the staff was always friendly, and the gates were open during convenient hours 7am-9pm.

Fast response & sign up was easy! Very prompt and knowledgeable! Great service! Knowing your…read morestorage is also alarmed is feels safe!

WOW, I wish all my interactions at businesses were pleasant as the one I had with Tasha at Storage…read moreOne on Sandy Ridge! Tasha knew what she was doing and so friendly. On top of that, as I was packing in my new storage unit, I noticed her working hard to keep the whole place spotless. I told her the elevators looked cleaner than some of the strip resorts. I wouldn't be surprised if she owned the place, I wish I had such pleasant and hard working employees when I used to own my business.

Best storage facility around, it's safe, clean, affordable BUT mostly because Jesus goes over and…read morebeyond for customers! Jesus is a treasure to that company for real! Great customer service always by Jesus. Thank you!

First of all, the staff at Blue Diamond Storage are an amazing and very heartfelt team! They're…read morevery easy to communicate with and they will respond to any questions & doubts with certainty. They always go out of their way to accommodate your needs. Angel and jesus will treat you with respect, courtesy and patience. Besides that, we did so much research and they're the most economical in town. We recommend Blue Diamond Storage to store your belongings. We highly recommend it!