I thank Jean Riekers, my travel agent, for everything. She truly is the best travel agent; while I…read moream not great at planning, she always manages to organize the most incredible trips on short notice. The recent river cruise in Colombia was outstanding. Both the pre-trip in Medellin and the post-trip in Panama were wonderful, from the tours to the hotels. I especially loved the hotel in Panama--it was so unique, with so much to see and enjoy. Everything exceeded my expectations. Thank you, Jean, once again for your help! Appreciatively, Melody Wood

I have had excellent experience with every Covington agent that I dealt with. Never had a problem…read moreon a trip that they ticketed. Highly recommended.

If I could give this agent a rating that was minus stars, I would but since I am forced to select…read morean option, she is getting the benefit of a 1 star. We booked a trip to Italy with Suzanne Pitt, I'm pretty sure she mainly books cruises which she should honestly just stick too. $20k for a 12 day trip to Italy including hotel and tours. The first two hotel rooms she booked were basically hostels and the first one was in such an unsafe area with a collapsable shower, that we ended up paying for another room at a different establishment that was in the desired location we specified. We requested 4-5 star accommodations and as much as we paid we certainly did not receive that level. Two of the tours she booked for us cancelled and when her company provided the receipt for refund, it was $1100 less than what i found the tour cost when I googled. I asked for an itemized receipt so i could see what each juncture of the trip cost, and she refused to supply it. 0 transparency and less than 0 customer service. When we emailed her with pictures of the first hotel and "Tuscan Thermal Spa Experience", which was in an old, dilapidated part of downtown (basically a glorified YMCA with curtains for doors in the locker room, she actually responded "well, if you think you are not going to have a good time, then you won't. Its mind over matter". Not only is she a terrible agent, she has absolutely no empathy. And this was a trip to celebrate our 20th wedding anniversary. She also refused to supply the company name that she works for; it's all very shrouded in secrecy and shady. I did some digging and finally found it so I did file a report with BBB, but under no circumstances should you book with this person. She talks a very good game and really came off as very knowledgeable during our consult call, but I have a feeling she did very little research and just basically booked hotels and tour companies that were listed on her companys preferred vendor list, and those that paid the most commission. Totally in it for money and points and could care less about the clients needs.

I feel much safer when fixing my car, or taking a trip. Being a member is worth it!! And most of…read moreall the tow trucks are outstanding people they wanna make sure you're safe

Do not book a trip with them. They take the amount the hotel is charging and increase the price by…read moreat least 25%. Then, when you want to cancel, they refuse and say the trip was actually booked by a wholesaler. It's a complete rip-off/con. Book your trip with a reputable on line service or through the hotel and airline separately. They are always less than the hotels' listed prices. AAA increases the hotel prices!! They also state they have a price match policy, but when asked they deny and won't price match. I'll retract my review if they make good on their stated price match policy or uphold the state law that indicates everyone has 30 days to cancel a contract. So far, they are refusing.

Natasha Ruiz is hands down the best travel agent I've ever worked with! I gave her just a little…read moreidea of what I wanted, and she turned it into a full trip that was everything I needed and more. She kept me in the loop, always made sure I had options, and handled all the little details so I didn't have to stress. What I really love is how personal she makes it. When Natasha says she got you, she really means it--she backs it up with action. You can tell she cares just as much about your trip as you do about the experience. She made everything easy, fun, and gave me so much peace of mind. If you're looking for someone who can take your travel dreams and actually make them happen stress-free, Natasha is the one. We've already been manifesting some big things for 2026, and I wouldn't trust anyone else to make it happen.

From the owner: Embark on a journey of discovery with Natashia Ruiz, your premier travel agent. From the bustling…read morestreets of New York to the sun-kissed beaches of Miami and the iconic landmarks of Los Angeles, I specialize in crafting unforgettable sightseeing tours and luxurious cruise experiences. My expertly curated tours and cruises cater to your wanderlust, ensuring a seamless adventure across the United States. Book your next voyage online with me today.

Great advice and personalized tailoring of our cruise and European travel. Great recommendations…read moreand service- efficient and considerate- even made suggestions to help us save on fees. Excellent attention to handling my tough allergies. Slam dunk!!!

From the owner: Looking for a trusted travel agent in Richmond, Virginia to help plan your next vacation? Booking…read morewith Elizabeth provides personalized travel planning and travel booking services for clients looking to make their next trip memorable and stress-free. As a Richmond travel advisor, I help clients plan cruises, resort vacations, family vacations, romantic getaways, beach vacations, and domestic and international travel. Whether you're dreaming of a relaxing Caribbean vacation, planning a cruise, looking for the perfect family getaway, or preparing for an international adventure, Booking with Elizabeth can help you explore your options and plan a trip around your travel preferences and goals. Travel planning services include: • Vacation planning • Cruise vacations • Resort vacations • Family travel • Romantic getaways • Beach vacations • Domestic travel • International travel • Personalized travel recommendations • Travel booking assistance

I have used Fellowship Travel for several overseas flights over several years and always enjoy…read morewonderful service and no glitches, plus low costs. I highly recommend them for quick and easy service. Leanne has helped us several times and is always prompt and knowledgeable. We'll go back to them again.

From the owner: * Group & individual travel * Discounted flights for…read morehumanitarian, missions, educational and tour travelers. * Custom tour packages * Volunteer & service-learning projects * Vacation with Heart products * Accommodations & ground transportation * Free online group management tools * Comprehensive & medical travel insurance * Free after-hours helpline for emergencies

Craig Crenshaw and Journeys has been "with us" for two cruises now over the past 14 months. Their…read moreservices have been invaluable and the cruises selected (both on RCL) have been nothing short of outstanding.

Great support on travel starting with the discussions of where to book all the way through the trip…read moreitself. Resort treated us like royalty based on the relationship Kim had with the resort. This made the trip easygoing