Virginia AirLink is great!!! I recently used their services from and to Richmond International…read moreAirport. Both trips (from airport and to airport) went perfect. I booked roundtrip transportation through their website a day or two ahead of time. Their website is very easy to use (received confirmation immediately). Prior to both pick-ups I received an email in advance reminding me of time of pick-up. When the drivers were on-site they called to let me know that they were there and exactly where to find them. Both of the drivers were very professional, polite and helpful. They both arrived not only on-time, but a little earlier than the scheduled pick-up time. Virginia AirLink not only saved me money, but made my transportation needs easy, simple and enjoyable. It was one less thing to have to think about while traveling! I highly recommend the use of Virginia AirLink for your transportation needs in and around the Richmond area.!

Have not used their service, though I tried. No one in the office on weekend or after 8pm so no way…read moreto make a reservation except on website, where given fare may or may not be accurate. Don't like the fact that they can only be reached after hours by email in the event of an emergency (i.e driver doesn't show).

I made a reservation with Henrico Express Cab beforehand as we were to arrive at RIC after 11 PM…read more I even asked for a confirmation as I made the reservation online. I was assured, via text, that a cab would be there waiting when we arrive. I texted them from JFK last night to find out where we would find them. No reply. We got outside RIC with our luggage and no cab. I called the text number that they used to confirm and the man answered "hello"...not even Henrico Express...and he knew nothing of our reservation! Thankfully, there were other cabs waiting and we took one of them home. Don't waste your time reserving with this company!

My wife and I recently used Jordan of Henrico Express Cab and was very please with the service…read more Jordan provided courteous, on-time, professional service. He called the night before to confirm our trip to the airport and he was there to greet us on our arrival back in Richmond. Toy

I would not recommend this company. Called for a ride to Richmond Airport for 3am. I had already…read morechecked the website and received a quote of $102 ($1 extra for might surcharge)., Foreign gentleman who answered the phone stated he was the owner and that the fare would be $20 more for a night surcharge. Stated website was 10 years old and had not been updated, and though he was an actual taxi company not Uber he couldn't guarantee he could find a driver. Needless to say I chose not to use Henrico taxi. Use this company at your own risk.

I arrived at the train station and was recommended the service by the information desk. so glad I…read moreasked. had a very pleasant journey to my destination and would heartily recommend the service.

Wow. I got off the train at the station on Staples Mill and had called ahead for a cab based on the…read moreone other review. When I got off the train I knew my can was still three minutes away, so I waited instead of getting in one of the cans that were waiting. Prompt, friendly, knowledgeable of the area and the traffic patterns. I disagree with the other review only in that my cab was brand new with leather seats that were clean and there was no unpleasant smell. A perfect score for their service!

These guys are amazing. This is the only cab company I use in Richmond. They are clean, courteous,…read morehonest, speak English, (a couple of their drivers sound like Yanks, but I won't hold that against them), and quick. I can't speak highly enough. Thanks for being in Richmond! Finally a taxi service I am not afraid of.

I wish I could leave more than five stars here…read more Simply put - outstanding shuttle service and phenomenal little company. Kurt and his team were incredibly friendly and professional, and the quick pickups and drop offs were some of the best I've ever seen, beating out shuttle services I've experienced at 5-star resorts across the world. Not only is the service quick, the drivers are just solid, friendly people. It's amazing what a difference a personable driver makes in an otherwise routine experience. A truly great business!

BEST transportation service in the city!!! My family and I were staying at Kings Mill Resort and…read moregoing to Colonial Williamsburg and Busch Gardens. We had both Grandmothers, in scooters, and three children with us. Our driver, Kurt, made us feel so welcomed, and was so patient with us as we were getting on and off the bus. He made sure to drive us to all our locations, and gave us a guided tour along the way! Kurt also told us the local dining spots to eat at, and not one disappointed!!! When we had a bad time at Busch Gardens, Kurt told us to go to Jamestown, and we had the best time there! Meeting Kurt was the best thing to happen to my family on our vacation! It was because of him we really got to experience all Colonial Williamsburg had to offer!

4 years of multiple pickups and drop-offs for airport service for my son in college with great…read moreservice. Every time they were communicative, on time and friendly with comfortable transportation. Any business can provide good service once - but repeatability marks a great business. I never worried about my son not getting to the airport on time. Thank you for making my life less stressful James Limosine!

Fantastic car service! Pleasant driver and relaxing trip to dinner. On time and white glove.read more

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

Hands down, easiest company ever to work with. Great price, excellent customer service AND sparking…read moreclean vehicle. Recently I rented a limo to take 11 of us to an 80th birthday party. The driver arrived10 minutes before the pickup time, which was great, because it was like herding cats to get us all together. Our driver, Larry, was dressed impeccably. He was very polite, and helped the ladies into the limo. We had to make another stop and once again, he was so patient with us! He got us to the venue safely; he's a great driver! For the pickup he was there promptly and patiently waited for us to get together. We had a safe drive home, and Larry helped us out of the limo with a smile. I can't say enough good things about him. Also, Corey, the gentleman that I spoke with to make the reservation worked with me every step of the way. The price was very reasonable compared to other companies. I cannot say enough good things about this company AND Corey and Larry. I highly recommend!!!

TNT is a great service provider, on time with good replies pre-rental and on time for trips too!…read more Thank you!

My review is a bit late; we did a party bus for holiday lights tour. We chose the option to meet at…read moretheir pickup spot. It was easy to find and well lit. The person on the phone who helped me book the tour was very friendly and kind too. My family really enjoyed our experience. Matthew was an amazing driver and guide. He was kind, funny, and knowledgeable about the stops. We really enjoyed the hidden gem stop at the end of the tour. The bus was clean and comfortable. My family enjoyed our experience and we would absolutely book again with Matthew.

Not my time hiring a car/limo, but first time using this company…read more The vehicle was not clean. Floors were not clean, cup holders not clean. I had requested, both verbally and in writing, that the vehicle have 4 champagne glasses and water (to be fair, I've never had to request water in a car for hire, water has always been provided). Neither were present upon pick up. (Our driver did obtain water while we were at our first drop off, which was appreciated.) Driver seemed unprepared and unsure of herself. Did not use GPS through the vehicle. Instead, used it on her phone - had verbal directions turned on which was incredibly disruptive and ruined the ambience in the vehicle. Her phone was not mounted properly so on at least two occasions, she missed turns. At our last drop off, she overshot the drop off so we walked up the block. Not a huge deal, but again, I hired a car for a reason, and the whole night missed the mark. Overall, our driver, while very nice, lacked the professionalism I am accustomed to when hiring a vehicle/limo. Honestly, I felt like I was in a mediocre Uber but paid a hired car price, which was extremely disappointing. Upon sharing my feedback with the company, an apology was offered. But I would have expected a partial refund of some sort as a reflection of the lack of service and professionalism.