After a handful of visits, I decided I finally had to take the time to leave a review for Dr…read more Nowicki and his team. I had just spent years going to a dentist I really did not enjoy visiting. Playing technician roulette, wondering who I would get and how rough would it be that day. It was a classic 'I hate the dentist' experience. Then, a friend of my mom's recommended Dr. Nowicki to her. She had her first visit and she told me right after that I would definitely want to go there too. So I decided to switch it up. Such a great decision. I can actually say I enjoy visiting the dentist now, because Dr. Nowicki and his team are not only great at what they do, but they are great people as well. From day one, I've felt very welcomed by Dr. Nowicki's office and similarly to Olive Garden, when you're there you feel like family (you really do). Every technician I've had has been very friendly and provided a great cleaning along with great care advice and answers to my questions. Not only that, but the team will take the time to help you out. During a regular cleaning visit, it was discovered I needed a minor filling. Instead of making me schedule something out, Dr. Nowicki went out of his way to squeeze in the minor filling right then and there for me. Lastly, I'd just like to elaborate on how kind doctor and his team are. I've had great conversations and I truly have received helpful care advice that was not previously provided by my old office or taken the time to be given. So it's the little things like that that let me know I've found my permanent dentist office while I live in the metro Detroit area. I recommend Dr. Nowicki and his team to anyone who hates going to the dentist or is in need of a new dentist or simply wants to visit a more personal, friendly team. Thanks guys!!

My daughter has been a patient of Dr. Nowicki and was very comfortable with him and his staff, so I…read moredecided to take a chance on him as I was not having any luck with my last dentist (,son took over , lots of problems with his work,). I am so happy I went to see Dr. Nowicki! Him and his staff were so caring and understanding of my issues. He talked me through everything that will be needing done. Not once did I feel like I was a bother to them and never rushed out of there. I highly recommend Dr. Nowicki and his team 100%. My sister and my aunt see him as well.

I have never even been to another dentist in my entire life. What's the old saying? If it ain't…read morebroke, then don't fix it. That's how I feel about my "dental experiences." I have never had braces. Boy, did I want braces. I even sucked my thumb until I was 12 (note: from last couple yelps-- apparently I have no problem sharing embarrassing things about myself). I never even had a retainer--oh how the fruit roll-ups never did quite cut it as the fake retainer. Since I am an on-the-go girl I always have to reschedule my appointments- of course I am usually trying to resched the day before. They always fit me in. I even drive 45 minutes to go to the dentist. Who does that? These pearly whites... came straight from Doc Breza! and... I would like to thank the academy...

What a nightmare! He surely didn't do what he said he was going to do. Everytime I saw him it was…read morelike he was doing me a favor. I will never go back. I would not recommend him to anyone!!

Dr Booth is the best dentist ever!! You want someone who truly, honestly cares about his patients,…read moreand dedicated to his work & your Beautiful/handsome smile. He is your guy!! My mother, grandma, great grandma, and kids all been seeing him for years!! He is understanding and caring, both for your gentle need in the chair and emotion feeling towards your work! His staff are all caring, well mannered & respectful!! I honestly can't say a enough good things about Dr. Booth!!! My daughter who is now 10yrs old is one of the most excited kids to ever go to the dentist!! She is always over joyed to go back! & never once has had a cavity!! They take such wonderful care of you, and your own!!! Spread the word!! The tooth booth is where you want to be!!!!!!!

Dr. Nawar Sileewa is a wonderful Dentist and put me right at ease... Not only is he friendly and…read morecaring, but he's incredibly skilled. I had a root canal done last night and it was pain-free. Even the next day, I'm not feeling any discomfort. The entire staff makes you feel like "family"... I used to be SO NERVOUS going to the Dentist and I don't have that anxiety when going to The Tooth Booth with Dr. Nawar Sileewa and the FANTASTIC staff!!

I didn't have to tell them what's wrong with my teeths in my first visit. I have a front tooth with…read morecavities and they took care of that. It had a hole and made me very insecure but I can now go back to feeling like I can smile again. It's nice to have a dentist place that knows what you need and asks you questions as if they care about their patient. My first visit was a good impression, however, when I called to reschedule my second appointment, I got told that the next time I cancel/reschedule without 24hrs notice, or cancel same day, that they would charge a $50 fee. Which is a bummer but I understand that going to your appointments are important and time is of the essence with every business that is booked with clients/patient's. My second appointment was probably a 5/10 because I got a filling that felt rushed. However, my filing came out good but the gap between that tooth and the one next to it, feels like a big gap bc food is now constantly stuck between there.. so.. I didn't like that but, hopefully next appointment the dentist can fix that.

Waited over a month to finally get an appointment for an exam and a cleaning. I gave them my…read moreinsurance information and was told they'd check into it to make sure I was covered. I finally went in for my appointment after getting several texts and phone calls to make sure that I was coming. Never once was I asked about my insurance again so it would seem that I was at least covered for my cleaning and exam. When everything was done, I was presented with a list of the work I would need (deep cleaning, root canal, etc.) My teeth were not cleaned on this visit. I was told they'd contact my insurance company to find out if these other procedures would be covered. I had to call this afternoon to remind them. Once they realized there screw up about my insurance coverage (they don't accept mine even though, as previously stated, I was led to believe I was covered for the exam, etc.) they tried to tell me that I now owe them over $300 for the exam and x-rays! So now after saying that I was all set for the appointment that I had, they now expect me to pay them out of my own pocket! You screwed up so I'm supposed to pay for your mistake? I don't think so!

They're extremely kind and very communicative about the work being done. Very convenient check in…read morekiosk at front desk and they continued to ask me how I was the entire appointment!

I called here today to confirm that they accept my insurance for a cleaning & X-rays which took 20…read moreminutes to not set a appointment after still being told there's a chance your not eligible for cleaning the day of the appointment even though my insurance is covered so I decided not setting a appointment after a 20 minute phone call with Holly & told her please remove my information but they still decided to text me a appointment reminder when I refused the appointment & text messaging period. Unreal people!!! March 31st. This office continues to harass me with emails, text messages about a appointment I never made when I specifically said remove me from ALL your spam lists. The worst ANY office I ever dealt with where they set an appointments you never made & harass you with bs reminders. If this office continues to harass me I will report them to every office & agency that needs to be notified!!!!

Nice office and a lot of parking available in the lot. The front staff is nice and always greets me…read morewhen I come in and says bye when I leave. Waiting to get seen doesn't take too long after your scheduled appointment. Dr. Schmitz was gentle, friendly, and efficient. The dental assistants are also wonderful and efficient. I overall had a nice experience at this location.

I am very disappointed in this office. First, they want payment upfront but are reluctant to let…read moreyou know when you're due a refund from overpaying vs the insurance company payment. I'm still waiting for my refund since last August! I'm wondering how many patients are unaware of this. Also, they hit a nerve from a Novocain injection where I cannot open my mouth wide anymore. They suggested I see a specialist which I had to pay. I insisted they pay for this expense since they caused my injury and they refused. They are now threatening to send me to collections for this and a for a prior billing which is totally incorrect. Maybe I should send them to collections for not refunding my money from a year ago. I will never step foot in this office again! The Staff is belligerent and uncaring!

Great office environment and the doctors are the best!! The office itself is very clean and they…read moredont make you wait long for your appointment.

Carefully monitor your bills and insurance payments. Front desk staff is incompetent when it comes…read moreto billing and will charge you for things the insurance company covers. I tried for over two years to resolve a billing error to no resolve.

Just got my new bridge today. I am so thrilled that I can't…read morestop talking about it. Dr. David is the very best! His staff is awesome and I'm so glad that I found him! I hope that he has no plans of retiring anytime soon, I would be devastated. Thank you Dr. David and Thank you Lily!

They place is the most unprofessional place ever. Upon arrival I feel like I was on a slave ship…read more Management knows very little. They have some good staff, but puts them under young people because of seniority. Dentists are okay.

I have been to this dentist's office before, and as usual, before seeing the dentist, the dental…read moreassistant brings you back to the room and prepares you for your visit. During my previous visits, the assistant who took care of me was not very kind and made me feel self-conscious about my dental issues. It almost felt as if she was looking down on me, which made the experience uncomfortable. However, that all changed during my last appointment. Instead of my usual assistant, I was greeted by a different dental assistant, Mrs. Rose. From the moment she walked in, she radiated warmth, kindness, and genuine care. She was the sweetest person and made me feel comfortable, even though I had come in feeling down about my dental problems. She took the time to explain everything to me and offered reassurance that truly made a difference in my experience. I am so grateful for her kindness and the positive impact she had on my visit. I hope that she is my assistant in the future as she left me feeling really good about myself. Thank you Mrs. Rose!!!

Would not recommend !!! My son in-law went there as a new patient for his cleaning. It had been 5…read moreyears since his last one, but he is only 25. I just saw the bill, they billed an emergency exam (this is done if you go in with a tooth ache) and did a scaling and root planing, wich is a type of perio surgery/procedure. It should have been a new patient exam. Possible a debriment since it had been 5 years and see how the patient responds. I was in the dental managment industry for over 25 years, and this kind of crap is why I left. Not to mention there was no fee/copay disclosure before starting treatment. I will be putting in a formal complaint with Delta Dental. I did call and was told they did everything correct.

I am extremely happy with my decision to switch to Dental Charms. Dr. Billy and his team are not…read moreonly professional but also very friendly. Every visit starts with a warm smile and a hello from everyone in the office. Dr. Billy's attention to detail and excellent work ethic are truly admirable. He is not only caring but also takes the time to communicate with his patients. when I went there during my recent treatment, he was focused on the task at hand while being very mindful of my needs and concerns. The staff at Dental Charms are fantastic and always ready to assist. I would highly recommend this office because of Dr. Billy's calming presence and exceptional skills and the great service from all the staff there.

I am very picky when it comes to my teeth. I usually try to avoid going to the dentist unless it's…read moreserious, however, Dental Charms has changed my perspective. I was in pain for weeks because of my wisdom teeth. I couldn't sleep or eat right day and night. Then, after deciding that I have to finally go, I had difficult time finding an office that accepted my Medicaid insurance. After talking to the front receptionist here who answered the phone right away, I was able to learn that they take my insurance and that I can be seen a day later. The place has a very modern design and noise-free, which is rare in a dental office. Anyway, the staff and Dr. Billy made me feel very comfortable and relaxed by offering options for treatment. Also, he was very gentle when they did the treatment that I have chose. Therefore, I am not afraid to go to the dentist anymore and I will always recommend this place to my family and friends. Thank you.