Great hospital . Very professional and very awesome. Doctors and nurses are very understanding and…read morecaring .

My wife was in the ER at SMH the morning 5/5/24 for an emergency. And, a person came in an…read moreharrassed her about a debt that she already has a payment plan set up for and just paid a payment on 1/3/24. That's ridiculous to be harassing a patient about a debt while they are going through an urgent medical situation. I knew Valley health was crap, but, Wow, they really sunk to a new low. Thank you Democrats Lets go Brandon!!!!

I had to go to RMH for an endoscopy and a colonoscopy yesterday morning…read more I was treated very well by everyone involved. I can't say enough about Dr. Mansfield and his team. Very friendly and efficient. The amount of time they told me the procedures would take was spot on! The also kept my wife informed every step of the way.

Very quick assistance in the ER. I've been here 4 times in the last 12 years for different reasons…read moreand each time they have gone above and beyond to be informative and comforting.

If you have to go here, be sure to see the billing department the next day, and check back a couple…read moretimes to make sure you don't owe anything. They sometimes forget to send those bills by mail, but go about collecting bills in other unnecessary ways. There's plenty of Front Royal residents that know what I'm getting at. Fortunately I moved.

Valley Health Urgent Care - Front Royal 65 Riverton Commons…read morePlaza, Front Royal, VA 22630 Urgent care center Stay away. I have no clue why they put "Urgent" in their name; it feels more like a bait-and-switch designed to trap the desperate. There were only four people in the waiting room, yet the indifference there was absolute. They looked me in the eye and ask for my pain level. I told them "Ten', a level of agony that makes every breath a struggle, and they responded with a hollow & scripted "Thank you for your service." It's honestly a sickening irony. I sacrificed my youth and my health fighting in a war that did nothing but fill the coffers of bankers and CEOs, only to come home and wither away in a cold, sterile room while the very system I defended treats my life as a line item on a ledger. Over an hour in & I could hear the nurses outside my door giggling over something, their laughter cutting through the silence of any patients neglect. It was in that moment the realization hit me: Valley Health is just another gear in the same machine. They don't want to heal you; they want to process you. They are part of a predatory system that keeps the wealthy shielded and the rest of us sick, poor, and disposable. I fought for a country that doesn't care if I die in a waiting room, as long as the wheels of industry keep turning. Don't come here expecting care. You are not a patient to them; you are just another service member whose usefulness has expired. I received the following canned response from them: "We appreciate your feedback. When you have a moment, please call 540-536-8122 or email patientexperience@valleyhealthlink.com. Our Patient Experience team would like to hear more about your experience and address your concerns. Thank you." I followed up with an email: My question remains the same: Why is "Urgent"in your name when the definition of the word appears to elude your entire staff? I am not an unreasonable person. I would have climbed onto the MRI machine myself and operated it if it meant ending the agony I was in. Instead, I was left to wallow in a cold room, listening to the casual giggling of your staff outside my door while I sat in level-ten pain. I didn't need a scripted "Thank you for your service"; I needed the basic diagnostic care I am owed as a human being. A quick scan and a referral to the VA would have sufficed. Instead, your facility provided nothing but a reminder of how disposable veterans have become to the corporate healthcare machine. I have reached back out to the Department of Veterans Affairs to formally document this experience. You don't need a phone call to "hear more", you need to fix a culture that prioritizes staff socialization over a patient's excruciating pain. My usefulness to the "system" may have expired in your eyes, but my voice has not.

Positive experience all around: helpful, efficient, knowledgeable, compassionate. I needed help…read morefast and I got it.

This is a very favorable rating over other experiences I have experienced at this facility. Also,…read moreit is Christmas. We were greeted imnediately by a super friendly staff member. Info was taken quickly and taken back immediately. We saw Dr Potter and were treated very well. Dr. Potter was very attentive and professional. (This has not been the case in the past with other "doctors" in the ER). We are very pleased with the service provided today.

Was recently a patient in the ER for the first time. I am a retired ER nurse with 30 years…read moreexperience and was very pleased with the care and service I received. From the moment I entered the waiting room I was met with kindness and compassion. I was in distress and was immediately taken to a room, evaluated by the nursing staff, the ER physician and Respiratory. Everyone was totally professional displaying both skill and compassion. Being fairly new to the area I am relieved to know that my family and myself will be in good hands should another emergency befall us. Thank you

This is actually about a test I had done at the Dorothy McCormack center. I was a few minutes…read morelate for my dexascan . I apologized to the ladies at the front desk. They were very understanding. And professional. The check in process was short and sweet. I wish I could remember the names of the ladies , unfortunately I don't. I was almost immediately, called and proceeded to the scan. Again I was treated , by the technician in a warm and caring manner . Thank you all .

I have left a voicemail for the VP of WMC, but I want the public to know how amazing this nurse…read morewas. I am writing this letter as a request to honor and recognize one of the best nurses I have ever encountered. On February 18,2020 I was admitted for a traditional Gastric Bypass. Everything seemed standard until I came out of surgery. Obviously, not knowing what pain to expect I brushed off the feeling I was experiencing as "normal". I was blessed to have a very kindhearted nurse, Sarah Taylor, for the night shift. She was extremely patient and observant of my needs. Little did I know this keen eye to observation would save my life. That night I rang the call bell and was in extreme pain. She rushed in to evaluate me and realized something had become very wrong. I was going in and out, but I remember seeing a ton of nurses and CNAs arrive in my room concerned. Sarah reached out to my surgeon believing I had a leak or was bleeding internally. Both of which are life threatening. Because of her confidence in medical training, she was the main person who ensured my surgeon came back on site and preformed a 2nd emergency surgery. She was able to keep me calm and remained confident during the entire process. I knew coming into this surgery, the risk of death averages around 1:300. I never thought I would fall into that statistic. If it wasn't for her; I may not be here today. I am a mother of 3 little girls and knowing she did everything in her power to keep me here with them means more than I can ever express. It's hard to write this without becoming emotional. Nurses are often overlooked and treated poorly by patients. This is the least I can do to say thank you for her saving me. I will never be able to repay her properly, but I wish to have her honored with the Daisy Award and recognized publicly as an important member of our community. Thank you Amanda Turner

DR. DAVID F. GOLDBERG, MD is an emergency medicine "specialist" in Winchester, VA…read moreThis review is on behalf of my Dad's treatment at the Winchester ER. This Dr. was the one to provide medical care and treatment if need be to my Dad. July 30th he went to the ER with symtoms of dizziness and overall weakness that has been going on for quite sometime. Dad had been to see a doctor that checked his heart. He received a good report where his heart was concerned. He also had a test done to see if he had a carotid artery blockage, that was a good report as well. He went home, glad that these 2 tests were good, but still wondering what could be wrong with him. Now I should say my Dad is almost 85 years old. He has been a "young" 85 year old and very active until this episode. After being checked into the ER he was told he would get a cat scan. He had a cat scan done with contrast. When DR. DAVID F. GOLDBERG, MD came in to examine my Dad, mind you all records were available to the Dr. he told Dad that he just "had a bad heart" (he just had a test all is well with his heart) and that he was "just old," and "that's the reason why he's feeling this way," and he "should not even have come to the ER." When you call your doctor after hours, they tell you if you're having a medical emergency to go to the ER I would consider lightheadedness to the point of passing out a medical emergency. I wonder, did the doctor even look at his cat scans that he had done that day in the ER.? You can imagine how this made us all feel that my Dad was pushed aside in this way. NOW! Monday morning 8/3 Winchester ER called Dad and said he has a blood flow issue in his head. And now needs to see a Vascular Surgery group to see what needs to be done from here. There are some very nice and caring doctors in Winchester ER. but DR. DAVID F. GOLDBERG, MD is not one of them. His lack of empathy is unbelievable! I don't care how much education or qualification you have, the most important thing is the care and concern of your patients to make them feel heard and safe. DAVID F. GOLDBERG,MD showed my Dad none of this and shewed him out like he was of no importance. DAVID F. GOLDBERG,MD you should be ashamed. You have no business treating patients. I think you'd be better served in a lab or somewhere where you have no contact with patients. And the only reason I left one star, is because I had to leave a star to be able to post this review.

Thank goodness they were open as there were absolutely no urgent cares open within an hour of here!…read moreQuick, compassionate care close to home!

When you enter the ER at 10:15 on a snowy winter Saturday night, the result can be a complete…read morecrapshoot. Logic would dictate that a quiet night would mean a quick, attentive visit...but that pesky trauma case that arrives simultaneously can certainly kick that plan on down the road awhile. Which it did. I certainly hope the patient is doing better today, but his visit certainly taxed the ER'S staff on this night. 5 hours later, my son and I were back in the car. That said, I have no doubt to as to the quality of are we received. The receptionist and intake nurse were kind, the technician was great, and the doctor was appropriately apologetic, and did a fine assessment of my son's injury. He gave the scans I felt necessary, answered questions well, and had a good bedside manner with my 10 year old. The facility-from what I saw of it - appeared clean and fairly modern. I have no reservations in going there again, but truth be told, when I'm in the area on vacation again, I hope I don't have the privilege of visiting this fine establishment again. Cheers to good health!