Hands down the WORST customer service and phone etiquette I have ever experienced. My father has…read morebeen a patient for quite some time, I have been the one to set up all appointments and discuss his care with the nurses. TODAY the receptionist decided I was not on HIPPA which I highly doubt many months would pass while giving access to me and I not be on HIPPA. I asked to speak with a supervisor and she sent me to billing to be coy. I call back and magically a supervisor answered, nice lady, will give her a 5 star. The little girl answering the phones up front who mind you NEVER do, get a zero star if i could. The attitude sucks, make up there own medical rules, and times to answer the phones. even when you call 10 plus times. Front Royal needs better people.

Not impressed. I was scheduled for a 7:15am appointment and when I arrived, the receptionist…read moreinformed me that I was at the wrong location and that I needed to drive to the other side of town to go to the hospital. I thought that was odd as I received a confirmation call the day before, but I left. The receptionist was wrong. I was at the right place. I received a call later 'to reschedule the missed appointment." I returned the call to let the practice know I was there, but that the receptionist sent me away. I made an appointment with a different practice.

Dr. Kajal Parikh stuck with me all the way! I recently triggered a painful back injury and reached…read moreout to Dr. Parikh. She immediately responded to my emails on their Patient Portal, scheduling an Office visit, prescribing a course of muscle relaxers and referring me to Physical therapy. We are proceeding to thoroughly evaluating my situation. I have been a patient at Mountain View Medical since their opening and I know that she cares about her patients. I feel and am treated like family every visit.

I recently decided to find a new doctor - I was tired of driving from Haymarket to the City of…read moreFairfax for medical appointments - I was lucky to find the doctor I now have! His name is Dr. Vipul Parikh. I found him due to a recommendation from my Mother - she had also recently switched Doctors - and she really liked this Doc - so I thought I would give him a try. His practice is located on the third floor of the Heathcote Health Center medical building - located at the western end of Heathcote Boulevard. I went in for my initial meeting/consultation to scope him out - liked the overall vibe of the Doc and his practice and went with him. He is very personable, listens to your concerns, and takes the time to patiently articulate things. Not only does he do Internal medicine - but Pediatrics as well - so folks with kids can also go to Dr. Parikh.

When faced with a diagnosis of possible breast cancer, I had no clue where to start. Dr Bartolozzi…read morewas highly recommended to me by the radiologist at UVA Health Haymarket Medical Center. I was not disappointed. Dr Bartolozzi's calm demeanor put me at ease immediately. He was very professional but compassionate at the same time and put my (and my family's) fears to ease. I wasn't just a number. He thoroughly removed and cleared my mass and it's attachments and even called me the day after my surgery to ensure I was comfortable and asked if I had any questions. His staff was outstanding. Very thorough and timely, leaving no procedure information unanswered. Outstanding customer service. I was concerned that my surgery would be at Prince William Hospital, but he assured me that it was much improved after being sold to UVA. Again, he was honestly correct. I would highly recommend Dr. Bartolozzi.

I saw Dr Bartozzi for a routine outpatient surgical procedure. I did not have a positive experience…read moreor good medical outcome

I recently moved back from abroad and needed an annual physical in the local area. I chose Dr…read more Fitzgerald after researching reviews, credentials and specialty. She is very attentive, asked many background questions, provided a thorough examination, gave me sound advice and answered all my questions and concerns. Her staff and their facility was very nice and accommodating. I was in and out, just under an hour. I look forward to our followup to get the lab results and my next visit when needed.

I think Dr. Fitzgerald is amazing! She has been my primary Dr for almost 15 years. She's the Dr for…read moremy parents, siblings, and kids as well. She knows her stuff and I wouldn't go to anyone else. Connie is great too!

Amazing doctors Take great care of my granddaughter!…read moreClose to my daughter's work... Highly recommend!

Pediatricare customer/patient service is extremely horrible. They fail to communicate essential…read moreinformation to patients. They place you on hold for long time when you ask to speak with supervisors.

Everyone is super friendly and beyond helpful! Shoutout to Shannon for helping me with the fiasco I…read morewas dealing with, with my pharmacy. They are always prompt on calling you right back, and super accommodating!

When our family was at a very low point, the free clinic really helped me out. With no insurance,…read moreno income and needing medications I was at my wits end. Then I found out about the fauquier free clinic. They got me in (before my last pill was used) and I was pleased with their caring attitude. Linda (don't know last name) helped me with paperwork and lots of empathy I was seen by a doctor and given a refill of meds. When my husband got out of the military, we got food stamps for 2 months and I can tell you the experience almost kept me from going to the clinic. The difference was night and day...caring vs pointing fingers and humiliating me. Thank you so much for helping in my time of need. 2013 Spring

Kevin was excellent. Very kind and fitted me with perfect shoes…read more Above and beyond caring professional experience

I was referred to Firstcare Orthopedics for a brace for my leg. The staff was very friendly and…read morehelpful. They needed some additional information from my surgeon and he was very slow getting it to them. Bill did everything to get the info they needed. They got the info and approval from Medicare to have it paid for. I saw Kevin today and received my brace. It feels great. I highly recommend them. Great job guys.

I took my son in for his first visit, his 3 year check up since we just moved to the area. I wasn't…read moreoverly impressed. One doctor came into the office yelling at someone on the phone. I had to ask the nurse her name several times since she didn't bother to introduce herself. We saw Dr. Detrisac and she was good with him and seemed quite thorough. At one point I needed to change his diaper and they didn't have any baby wipes in the office?!? I have to say over the last few months the experience has been much, much better! Perhaps our first visit was an off day-

I used to love this pediatric practice. My son has been a patient here since birth--12 years. Last…read moreyear, they implemented a new policy refusing to see children whose parents wish to alter the vaccine schedule or hold a religious exemption. I only learned of this when I tried to schedule an appointment. Until then, they had been willing to work with us, but that is no longer an option. They sent transfer paperwork, and the interaction felt dismissive and rude, which made the situation especially disappointing. I will not risk the possibility of vaccine injury for my children, as I personally know several people who have been affected. It's truly a shame to end such a long relationship with a practice that once felt supportive.