When you ask for a specific quote and get a response that clearly tells you they didn't read the…read moredetails, so you follow up to make sure that price he just gave includes what he left out (replacing transmission filter) which he then says, "no" and further responds with some Grade-A BS. It does not take 9-hours to replace an automatic transmission filter... A "faith-based automotive repair franchise" with deceitful behavior is right on par with American religious behavior.

Only place I'll go for an inspection from now on. This was my third stop today. The kwik Kar guys…read morewere fighting with each other, drivers edge said 3 hour wait. In and out of CB in 12 minutes and they didn't charge me the $18.50. What a blessing!!

I can't say enough good things about OC Auto Care. We first brought my son's car to Jose back in…read moreNovember after purchasing it used because my son is young, and my biggest concern was making sure the car was safe and reliable so he wouldn't end up stranded. Since that initial visit in November , we hadn't had any issues at all. Recently, with the ice and bad weather, my son's bumper came off and the car began having issues and wouldn't move. We had it towed to Jose early Sunday morning, and by Monday morning he had already diagnosed the problem. Once again, he was quick, thorough, and incredibly professional -- sending a detailed video explaining and showing exactly what was going on. Jose's honesty and integrity truly set him apart. He always takes the time to explain things in a way that actually makes sense, especially for someone like me who isn't very familiar with car mechanics. He never tries to upsell or charge for things that aren't needed -- in fact, there have been times I asked about repairs and he was upfront that they weren't necessary. We trust Jose completely and will not take our vehicles anywhere else. I highly, highly recommend OC Auto Care if you're looking for honesty, transparency, and quality work done the right way!

I am so thankful to be working with this company. I have a list of issues that will be corrected…read morehere soon. Jose showed me my issues before completing my oil change. He's very patient, informative, and reasonable priced. If I could rank my stars, 10+... I can't wait to complete my list of To-dos! 11yrs of NEEDED maintenance will be coming to an end and gained a new auto care provider!

My well used (155k miles) 2017 GMC Yukon XL Denali's AC stopped cooling this week and the…read moresuspension has started riding like a bucking bull. Being new to the area and out of warranty, my wife found MPAuto Repair on Google with incredible reviews. Hao, and company diagnosed the problems and provided an estimate which equals about three car payments on a new vehicle but a lot cheaper than a dealer would charge. We swallowed hard but decided to move forward with the repair and they completed the work quickly and efficiently. Their positive friendly aporoach to everything was really refreshing! When I went to pick it up, they asked me to come out in the shop to show me the parts that failed and were replaced. Definitely not a fancy operation but they've earned my business, five stars and referrals!

This repair shop is amazing because the people are amazing. They are:…read more 1. Honest. I've literally had them charge me nothing because they fixed the problem in minutes. Other times they were a fraction what the dealership wanted. 2. Fast. 3. Nice. It's genuine. These are kind hearted good people. They are not putting on a face for the customer like some dealerships. Im old. I can tell the difference. 4. Excellent mechanics. This is most important of course but they know their business inside out. Im not a good mechanic myself but do enough of my own work to recognize excellence and competence in others. 5. Some might complain about the less than fancy location but that's one thing keeping their overhead low. I literally could not have come up with a better place to get my car fixed if I thought about it all day and asked God for help.

Excellent service came through for me in a clutch last minute definitely will be reaching out again…read moreand again. I highly recommend this business!

I can honestly say this is one of the best mechanic experiences I've ever had. From the moment of…read morearrival, very professional, knowledgeable, and straight to the point. he took the time to explain what was going on with my car in a way I could understand and didn't try to upsell unnecessary work. sn: I was told from other mechanics an believed it to be my alternator an Q completed a diagnostic it was my battery. saving me so much money. The service was fast, efficient, and done right the first time. You can tell he really has value in his knowledge and takes pride in his work. My car is running smoother than ever, and I left feeling confident and taken care of. Definitely a mechanic I'll keep coming back to and recommend to anyone looking for honest, skilled, and dependable mechanics.

My experience was outstanding. My auto's AC was repaired quickly and efficiently. The price was…read moremuch lower than quoted by other providers. If ever I need a service again, I will definitely be a repeat customer.

Based off what I saw on their website, I went there for a AC recharge @ $39.99. Guy at front desk…read morewas rude, said they haven't had that price in over 10 years. Ok fine but you need to update your website. So I then asked how much for a recharge - he stated $59.99. Ok cool. Proceeds to tell me he couldn't get to it today since they close in 3 minutes. He was more interested in leaving at 4 pm sharp than helping a repeat customer. Awful customer service skills, TACT and delivery. Not a problem solver and I will NEVER drive out there for anything.

They are great and are very sweet people. They want the best for you and have very fair prices…read morecompared to your dealership, that overcharges you for parts that are unnecessary. Wonderful service, fast, and very efficient. :)

What I love about A&M Japanese Auto ,the services they offer, most of all the Quality of work they…read moredo, The Honesty --hard to come by these days .. The owner Tony, and guys of A&M JAPANESE are by far Amazing, would not take my cars anywhere else, I've had many different vehicles over a decade bringing to Tony's place, and leaving 110% Extremely satisfied with the work and or services done to my cars to point I have stopped by just to say "Hello" ...having your vehicle checked by Tony or Mike and the guys are accurate and detailed putting you at ease if Tony is busy Mike or one of the other guys will assist quickly. Tony,or Mike and guys are always on point explaining your vehicles issues or if other services are needed quick to service ,they are willing to answer any of your questions ,They will brake down the parts and prices ... - they will advise when your vehicle will be ready, This facility is family owned and operated fully staffed the office Manager "Kim" well what can I say other than truly amazing she knows more about vehicles than most men in my opinion, A&M JAPANESE AUTO knows customers need their vehicles they are constantly working to get you back on the road , I highly recommend ... A&M JAPANESE AUTO THANK YOU, TONY and crew

Sam was awesome. Communication was great from the start. Pricing was fair, and he did a fantastic…read morejob. Will definitely recommend to family and friends.

Knowledgeable, fair, and affordable. When you use Sam and his team you know you getting the best…read morevalue by someone with true integrity. You'll never feel like you're being taken advantage of and that alone is so valuable. Thanks Sam!

Diah saved the day at the car inspection center! Explained everything clearly and got my ride fixed…read moreand passed with flying colors. Super grateful for the awesome service - made a potentially stressful experience a breeze!

I took my car in because the window would roll down crooked. They said I needed a part and the…read morepart and labor would be 660.00. When I got my car back, they had replaced the window and there was a slice in the window. The manager told me it was in the tint and that it had come that way. So instead of putting in a new window, I got a damaged one. The manager said he could take off the tint, instead of making it right. Also, the bill is not itemized, it only has a subtotal and total.