Very expensive service charges. I called in for a request to…read morerekey my doors in hopes to avoid replacing the whole knobs. Quoted $65 per door to rekey. $79 flat service call fee. You will save more money going to Lowe's to replace the knobs.

How did my garage door end up so mangled you might ask?…read more Well, since you asked, I posted a chair on FreeCycle. Ok. A woman came to pick it up. Ok. This is when it gets interesting... She gunned her car backwards up my driveway-- with the hatchdoor open. Yep. The open hatch caught on my open garage door and ripped it off the track. (Her car didn't fare much better.) Enter George from Sevan Locks & Doors. George answers his phone! We made an appt to have the door fixed the next day. Boris came out and fixed it! Reasonable fee and excellent work. Thank you George & Boris. I found Sevan locks & doors on the BBB website. They were the only company in this area to have an A+ rating with no complaints. They are also a member of BBB which was even more reassuring. I wish there was a BBB for FreeCycle customers...

Highly Recommend! I am all in with the person who said they would give Fortress ten stars!…read more Bamba was there for a very difficult situation that required subtlety and preventing conflict in a very charged process. I couldn't have done it with out him. He has exceptional skills that include negotiating, deescalating, providing support, mediating, in a intelligent, humane, and thoughtful manner. I felt safe. I am sure he could have dealt with any thing that came up. Fortress exceeded my expectations by light years! Thank you so much.

Bamba and his crew act with integrity. And they get the job done. Hired them to he'll get rid of…read morean encampment of fentanyl dealers. They didn't shrink from the challenge. Thanks to

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

Thanks Evergreen, your representatives, technicians and support groups are fantastic. All of you…read morehelped me figure out my current system, and then did a very professional job on installing my new security system. Thanks for putting the customer first!

Great company that uses an American Made Security product. Quality installation and local service.read more

My husband and I purchased a set of video cameras from Tech Security USA a few weeks ago, Alan took…read morethe time to show us how to set up and install the cameras step by step and how to connect to our phones as well, he was very helpful and patient throughout the whole process, we highly recommend his store and services, he's the best in town.

They are the best!! I wanted a camera to put in my bedroom window to point out to my backyard…read more Allen was amazing and showed me the different types of cameras and what works best for me! I must have come in there four times because I couldn't figure out how to set up the camera to my cell phone (I'm not the most computer literate, LOL), he was very patient with me! Thank you Allen! I highly highly recommend them!!

FSI did my alarm system and continue to help when I have problems. I think they are great!read more

Jimmie, Darcy and Jim are an awesome team. I ordered the Hunter Douglas skylift cellular shades…read morefor my 3 skylights and the results are fantastic. They keep the heat in my house in the winter, and the heat out of my house in the summer. I also got the powerview gateway so I can control them via the app as well. Their knowledge, installation and overall customer service is world class. I highly recommend them to anyone looking for window covering updates.

I operate a laundromat in the Ballinger neighborhood of Shoreline and have the pleasure of working…read morewith Secure Pacific. From the design phase with Josh, to the install with Sam and finally when fully operational, working with Tara, the process has been fantastic. The system functions as intended with excellent communication from their entire team. Changes to the system and minor issues are handled quickly and professionally. There is much confidence and peace of mind knowing that I'm well covered and in the hands of professionals. Five stars.

From the owner: Secure Pacific is the leading verified security company in the Pacific Northwest. For nearly 40…read moreyears, our team has supported business and home owners from local offices across Oregon, Washington and Idaho. Our suite of security solutions is customized to meet the unique needs of your business, construction site, or home. Beyond burglar alarms, Secure Pacific offers a full range of security solutions that include intrusion detection, video surveillance, access control and fire detection. All our security alarms are monitored from our exclusive Verification Center™ by verification experts. If you're looking for complete security from a commercial or residential alarm system, we've got you covered. With Secure Pacific as your security system company you'll receive unparalleled solutions delivered by our local team and backed by our "Peace of Mind" guarantee.

We are a new customer of NW Security & Sound having recently purchased a new home security package…read more The whole experience has been very positive. Shortly after contacting them, Rick came out to the house, listened to my needs and then came back with a few options. The install team of Joel and Bent arrived as scheduled and did a very professional job on the installation. Given that this was an existing - 20 year plus house, there were the expected wiring challenges. The resulting solution is both slick and comprehensive.

I pretty much give 5 stars in all my reviews but regrettably, a new customer seeking alarm service…read moreshould probably look elsewhere. We were with Northwest Security and Sound for home and small business for quite a few years. The technicians were always polite and friendly (shout out to technician Joel!). Other than billing error where they thought we owed on past bills until I sent proof of payment they were fine. Then a problem developed where the alarm would not set in our small space and NSS could not figure it out. The nature of our business is such that we absolutely cannot go without an alarm set but was told by Rick to just deactivate a zone (which would be great until someone breaks in through a door of that zone). Repeated trip charges for this same, seemingly basic problem prompted me to finally ask via email (can post if necessary) if there would be a charge to come yet again for the same problem and Rick freaked out and sent a certified letter saying they are dropping us? Seriously? That's how you treat a long time customer? And out of spite, I guess, he terminated service at our home as well. All for asking if there would be yet another trip charge for the same problem. Who wouldn't ask that question? They also couldn't figure out the cause of a repeated false alarm on a smoke detector and kept charging us for trip charges, alarm replacements, keypad replacement, and even a whole new panel and still couldn't get it resolved. Very disappointing to be treated this way. So far, so good with another local company.

Our business moved offices and Sonitrol made the process so seamless! Our Account Rep, Customer…read moreCare Specialist and those who removed/installed the Security system, badge system & security cameras were amazing! They were all on top of the communication with us even when trying to find a time that worked well for us and them. Even when we need to make changes on our badge system, their customer support line is so quick and responsive! This is definitely a huge upgrade compared to what we had before :)

We use SONITROL as our business security and access control system. They are very good at what…read morethey do, very responsive to our requests to upgrade systems, move cameras, provide support. Overall we are very impressed.