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    Wasabi House

    5.0 (1 review)

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    1 year ago

    My absolute favorite sushi restaurant hands down! Best sushi and crab rangoons, and service is great!

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    OOKA - Willow Grove

    OOKA - Willow Grove

    4.1(529 reviews)
    1.0 mi
    $$

    Been coming here for 18 years. For majority of the time, service has been incredible. Tonight, I…read moredined with some friends and we had bad service. Our server (Serina- based off the check, not actually sure if it's her name), was so unfriendly. Even the guests at our table mentioned the same thing. She was rushing, no emotion, zero friendliness, and could honestly care less about any of us or our needs. Our chef came to cook our food before we even got our appetizers. Disappointed overall, but mainly with our server.

    We've been going to the Ooka in Lansdale for the past 14 years, we love their food and staff…read more Decided to come to the Willow Grove location tonight and had an awful experience with the waitress. The waitress was rude, was moving food and plates around while we were eating and was condescending to my friend because she wanted to take the shareable plates away. Absolutely no pleasantries by the waitress, no hello, sorry, or anything else. The (what I'm assuming) manager came over and I informed him that the waitress was being rude. Another manager then confronted the waitress in the middle of the restaurant, right in front of us. This just made the situation weirder because now several waitresses were coming up to us asking if we were okay, including our waitress. There was no proper acknowledgment or apology from management. I'm going to give them the benefit of the doubt and say the waitress had a bad day and management is not properly trained in how to respond to customer concerns, still will not be returning.

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    OOKA - Willow Grove - Inside

    Inside

    OOKA - Willow Grove - Sushi and sashimi dinner for one

    Sushi and sashimi dinner for one

    OOKA - Willow Grove

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    Wasabi House - sushi - Updated September 2026

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