Friendly staff, excellent tailoring, convenient location and on time delivery of service.. Would…read morerecommend

I've been using Prosperity Cleaners since moving to the area about three years ago. I've always…read morethought they were on the expensive side, especially at roughly $5 to $7 or more per shirt, but the work got done and, until now, the pricing was really my only complaint. Unfortunately, my most recent experience completely changed my opinion. I dropped off 15 shirts and was given a receipt showing a total of $79. When I returned to pick them up, I was charged $108. That is almost a $30 increase from the price on the receipt I was given. I politely questioned the difference and showed them my $79 receipt. I was told that some of my shirts had to be hand pressed because of the material, which resulted in additional charges. My issue is simple. They had the shirts in front of them when I dropped them off and gave me a receipt for $79. If certain shirts required special handling that would increase the price by nearly $30, I should have been told before the work was performed. What bothered me even more was the explanation that this is why they do not charge until pickup, because the price can change. Really? I can understand a small adjustment under unusual circumstances, but going from $79 to $108 is roughly a 37% increase from the price I was originally given, without notifying me or getting my approval. What also concerns me now is that I rarely bring my original receipt when I pick up my clothes. Normally, they simply look up my order using my phone number and I pay whatever amount comes up. This time I happened to have the receipt with me, which is the only reason I noticed the discrepancy. I cannot say whether this has happened on previous orders, but after this experience, I certainly wonder. My advice to other customers is simple: keep your receipt and compare the quoted price to what you are actually charged at pickup. For three years, I accepted paying their higher prices because they provided a service I was generally satisfied with. But I cannot accept being quoted one amount, having the work performed, and then being told at pickup that I owe substantially more. The cleaning itself was fine. This review is about the pricing practice and how the situation was handled. After three years as a customer, they have lost my business. If I could give zero stars based on this experience, I would.

Horrible place. They lost my shirt and then argued with me about compensation. Refused to follow…read moretheir stated reimbursement policy on their receipt. The woman laughed at me when I asked for money. Take your business elsewhere. This place needs to be put out of business.

Very efficient business. The owner is very nice and offers affordable pricing. Happy to have a dry…read morecleaner I can depend on in my neighborhood.

This place is my favorite cleaner in the area. The staff is efficient and friendly. I also get a…read more10% loyalty discount on my services. They are very diligent in checking for hard stains and make sure to mark them. I've also used their in house seamstress. She is so good at her work. Be sure to allow enough time because she is very busy. The pricing is more on the moderate side but you get what you pay for.

I give Lansdowne Cleaners my highest possible recommendation. I had them make a complicated shoe…read morerepair early last month that was done in a quality and effective manner. I went into their store this week with a ski jacket zipper that I thought needed to be replaced. The Owner showed me how to manipulate the dual zippers to avoid an $800 replacement fee. His honesty was very much appreciated by me and he gained a customer for life.

Large quilt cleaned. All was great and well done. The people were very nice and friendlyread more

I've been going to them for about 6 years and I've never had a complaint. They are a little bit…read morepricey but they do "double starch" the best in the area. They don't pick up their phone if you ever have a question, so I posted their hours.

Do not go. No one at front desk. Very unresponsive and refused to give me clothes that I knew they…read morehad and wouldn't give to me. My friend saw them and brought them home for me.

I had an issue last year. I took to this business three pants. This is something I am absolutely…read moresure since is about my working clothes. Two days later, I realized that I haven not been careful enough to see that in my receipt only two were indicated. So I arrive the day of the pick up and I only received two pants. I asked if it would be possible to check if they have an "extra" pants not related to any identified customer. One second later I have the woman screaming to me that they don't have anything unless it appears in the receipt. I understand that next time (obviously in other business, I will never return to this one) I have to check carefully that all my clothes appear in the receipt, but why the yelling??? Why not trying to find my pants or even just pretending at least? just to give the benefit of the doubt to your customer !

Very polite and fair; very reliable. Great service, and in a straightforward way. I'll have to try…read moretheir alterations service, after reading some of these glowing reviews!

This place used to be a gold mind. Last year it was bought out by someone new. The new owner is…read more extremely rude and disrespectful. I bought in a wedding dress to have steamed. I came back to pick it up, and when I paid for it the owner rebuked me and was extremely hostile. He got in my face and said the price was not right and the next time I came in the dress would cost me three times the price I paid this time. I would not have been upset if he had just said there was a mistake in the pricing and been slightly kind, but he was so incredibly rude and made us feel threatened we left in a hurry. If he treats customers like this, can only imagine how he treats his employees The staff members were wonderful and so friendly, but I can not support a business who treats clients so poorly and then tells me, "OH WEll" when confronted later about his abusive behavior.

honestly, I would not recommend going here. I was really disappointed in how my wedding dress…read moreturned out. I bought my dress from their bridal shop, which was a lovely experience and I LOVED the dress. I trusted them to tailor the dress they sold me, but they did a poor job. First, they took my dress in and literally made it 1.5 inches to small, it would not even zipper. So then I had to come back and they were trying to put boning in, but it did not look good so then I had to ask for them to take it out. And STILL the dress is too small but they would not listen to me when I asked for it to be slightly bigger. It felt like I was being dismissed and they were really poor at communication. I was hoping for better, especially after all of the good reviews, but it did not live up to the expectations. For how expensive they are, I would spend my money elsewhere.

Absolutely adore Tang! She is masterful and has so much talent…read more She taught my matron of honor and I so many tips and skills to putting on and taking off my dress, as well as how to walk up and down stairs and bustle. At the first appt for alterations, she let me tell her what I thought needed to be fixed first before offering her suggestions. She did this bc something she might see as an issue might not even bother me. Overall, it was a good experience and I'm very happy with the outcome. She made me feel like a queen in my dress and I cannot wait to show it off on my wedding day. *Parking: There's plenty of parking out front, and more in the lot across front the store. It is a very busy lot, and sometimes drivers from the Starbucks drive through gets stuck trying to leave. Id recommend that you park closer to the Bonchon. **Will post pictures of before and after, but AFTER my wedding in May! Can't have the fiance seeing any pics anywhere hehe PS the elderly man at the register was the kindest gentlemen ever!

Dry cleaning was great and ready when they said it would be. Just a little too far from Charles…read moreTown.

I have used this cleaner for a few years now and they are most excellent. I have also brought…read moreseveral things here to be tailored and have been very satisfied by the end result. He has tailored pants, suits, bridesmaids dresses and shirts for me and all have turned out wonderful. Highly recommened.

Got a flyer in the mail and decided to try them out with some old clothes I don't wear much since…read morethe prices are cheaper than what I was using. I was skeptical about the quality because of the pricing but they showed up on time to pick up my clothes and notified me when my clothes got delivered, everything looked good and nothing was missing. So far so good but I'll update as time goes on. Cheers

If you want quality service at affordable prices then this is the place to check out. Really…read morefriendly and professional guys. I've never lost any of my items with these guys. Keep up with the great work guys.

Zarif is absolutely incredible. She altered my prom dress 10+ years ago and completely rebeaded the…read morebodice to keep the original design of the dress after I needed it taken in. She has also recently helped me properly style a bridesmaid dress that I received the WEEK OF my friend's wedding. She is truly a gem and our go to tailor! I trust her with my life.

Easily the best suit shop in the DMV! I rented a suit here for my best friend's wedding, and the…read moreentire process was seamless. Pricing was amazing, The suit arrived in just a few days, and they even handled the alterations right in front of me to make sure everything fit perfectly. The service was amazing from start to finish. I won't be going anywhere else for future suits or fittings!