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    Wash n' Run

    3.0 (3 reviews)

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    1 year ago

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    4 years ago

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    3 years ago

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    Rub-A-Dub Car Spa

    Rub-A-Dub Car Spa

    (232 reviews)

    I decided to update my review as it was my first visit since new ownership took over…read more Before entering the tunnel area, there is a hanging menu and a self pay kiosk. I didn't see clay bar on the menu, so I pressed the button for help. They no longer provide this product. Ivan suggested the Signature Scrub ($34.77), which is hot wax. I have a feeling he didn't have anyone to do a hand wax, because he said it takes a little while, which we were totally fine with and told him so. He wasn't trying to upsell us that's for sure, as a hand wax is priced at $99.77. They missed an area inside the car, but Leslie made sure it was wiped down before we left. They took out the little store inside the cashier area. They no longer need a cashier as they are using a self pay kiosk. There's plenty of seating, along with an ATM machine inside the air conditioned lobby. My friend lost his wallet a while back & one of the guys cleaning the car found it, and he brought it to us while we were waiting inside for the car to be done, which was appreciated. I expected to see some changes under the new ownership, but I am sad to see they are replacing people with machines. They did a good job, but I need to find another place that offers clay bar services, along with a hand wax.

    i've been a member at Rub-A-Dub car wash for close to a year and visit regularly. Living in south…read moreFlorida it's common to deal with bird and lizard droppings on vehicles and that's exactly why I pay for a membership and expect professional treatment of the car and its paint. Two days ago, my car had a large amount of dried droppings on the driver side rear panel. After going through the wash a significant amount was still left on the paint. I politely asked the attendant if the car could be run through the car wash again. Instead he used a rag and what appeared to be a glass cleaner type product to scrub the area by hand. Anyone familiar with automotive paint knows that this is not the correct way to handle hardened droppings, which are acidic and can permanently damage clearcoat if improperly treated . Rather than using an appropriate remover, soaking process, or careful rewash, the residue was aggressively rubbed across the surface, etching into the paint. I returned today for another car wash and spoke to the manager Ivan to explain my concern . I was hoping for a reasonable customer service response or some effort to address the issue. He suggested a hand wax and I asked him if he would offer some kind of a compromise on pricing because of the issue. Instead, I was told they don't give discounts and when I questioned whether this is how they normally treat long-term customers, I was just asked if I wanted to cancel my membership. The response was more disappointing than the original mistake . Errors happen in any business. What really matters is how Management handles them. In this case the combination of improper care, dismissiveness and lack of accountability was extremely poor customer service and a terrible reflection on the business. I don't leave negative reviews often at all but after being a loyal customer for nearly a year and spending somewhere around $500 at this car wash I expected far better professionalism and respect. Zero stars is most appropriate.

    Wash n' Run - carwash - Updated May 2026

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