Well, I gave a threeur star because I really loved this car wash at first. Not so much now. I read…read moreanother review and a women spoke about this company changing prices. That is my problem as well. I bought a platinum package as soon as they open their Coldwater location. No problems at first because it was still cold outside. The company claims the indoor vacuums would be a comfortable climate well I disagree. Went into the location on some of the 90 degrees days and I was a little confused on why the doors were open, and found out they only have heat in the winter months no Air. I believed that I was paying for that? Help me there? Second, I was also told that at the price I paid I'd be grandfathered in, then came my last and it had increased. They womens review that I read said they were playing the switch and bait game. That what I feel like too. They get you in and things change.

I went in for an oil change and the oil filter cap had been stripped by the dealer, Bosak Chrysler…read morein Merrillville, and Bosak wanted to charge me over $1000 to fix what they had done. I went to Drive & Shine in Crown Point and the employees in the oil change shop worked on that cap over 2 hours and they were able to get it off and replace it with a new cap I had with me. Gabe, Brad and Aryanna worked tirelessly in the extreme heat but never lost focus that they could do it. They worked so good as a team while still checking on me and bringing me water. I would recommend getting oil changes there for anyone who wants superior quality and professionalism with a smile. They are awesome!!

I've been coming here for about two years now. I use to go to Portage Car Wash before but since…read morethey got rid of Mary that place has just declined more and more. I took my truck to Pete before and I love the way he leaves my truck every time. I just went to the other place because it was closer but I've been coming here ever since and it's definitely worth the drive. My truck always looks great. Make sure to make an appointment because they are very busy all the time and that only tells you one thing, they do a great job.

So I found this place on Yelp after a poor experience at another car detailing place (Bailey's). In…read morecomparison to The other place I recently went to, this place was a dream. With that said, we drove nearly 30 minutes to come here because it seems we don't have anyone near the house that can clean cars correctly. Now, here's the thing. I can clean my own car but when my fibromyalgia is bad or I actually want to reach the bottom of my windshield to clean it and the dash, I have a lot of trouble with it. I have big boobs so it's hard to reach for me to begin with but then add my nerve, muscle & joint pain, and we have an incapable person doing this job. In the summer and winter, I need to go somewhere to have the car cleaned properly. I'm sure others were more pleased than I was but I wasn't impressed. For $38, I should have just waited for my hubby to do this chore for me, but I'm impatient when I get something in my head that I feel needs to be done so off I went to get it done by the pros. We had a little mishap this weekend and it needed some spot cleaning on the floor on the passenger side floor. A job, I couldn't do myself. We got up extra early on both of our Monday's off to go get this car cleaned up and planned to have it fully detailed and I was prepared to leave the vehicle there for the day if I needed. When I went to meet my hubby there, I drove right past it because I didn't see ANY signage identifying the building facing East so I missed it completely. Ended up having to pull a u-ey down the road a bit. Thank you other drivers for being patient with me. Once I arrived, we cleaned everything out of car so they can come in gangbusters and knock out a cleaning without going around my personal belongings. I even emptied the glove compartment. The young man that was at the desk was very nice and when we sat down to look over the menu and decide what I needed done, he suggested I do the $28 package which will take care of all surfaces inside and out along with a small area spot cleaning for an extra $10 which he insisted would take care of our needs. I asked how long this process would take to complete and he said "about 25 to 30 minutes" to which I replied we would run a few errands and come back. We stopped a few places in town to kill some time and ended up back there in 26 minutes. We ended up waiting nearly an hour to get my car back. I want to give him the benefit of the doubt and assume there was an unexpected back up, so I didn't ding them for this except to say I wasn't pleased with being misquoted a time frame. I tend to under promise and over deliver and expect the same from businesses I hear such wonderful things about. Luckily with our extra time on our hands, we got some stuff done we could accomplish from our other car and on our phones. So it wasn't a complete waste of time. After getting my car back, I got in and drove away without looking over my car but when I arrived at my next appointment, I gave it a once over. The exterior looked pretty good. I was pleased with it. Tires, rims and trim looked pretty good. Not all the dirt was removed but it was decent. Inside my car, we still have plenty of dust on the dashboard, on my steering column, on the doors and on the center console. It's definitely better than when I dropped it off earlier but it was not cleaned-CLEANED. Just wiped down. I'll need to go over it myself at home the best I can. One of my biggest pet peeves and not necessarily inside their package or responsibility, was the glass on my sunroof was not touched inside the vehicle. It is still dirty for sure. I wouldn't say we will not return but I'm not going right back anytime real soon. I will go back knowing what to expect next time around. I miss Fullers in Elk Grove Village, Illinois.....

The guys are always so friendly and they are local which is a plus…read more I see one of these guys on the bike trail a lot. Not only are they very good at their job they are also environmentally conscious. These guys are hard working and very sweet. They always do a great job every time. The location is right off of the main road easy entry and they have 2 lanes for easier access. They truly care. I can't stand the blue fragrance, and they remember that. It's the little things that matter the most. They have all kinds of better smelling scents to hide in your car to make it sooo great. They also have a monthly plan which is a lot cheaper than going once a week each month. I would definitely recommend this place for you and your cars. The dealerships bring their cars along with local law enforcement, so you can always feel safe;) Score as follows: Cleanliness: above average 5 Customer service: excellent 5 Location: excellent 5 Prices: excellent 5 Quality: excellent 5

Horrible and everything is broke even the car wash was terrible .. Never again .. Matter of fact…read morejust close down or sale ,, is this business for sale ?