Hello, I am writing this review to ALERT New and Existing patients. I have been a patient for…read moreabout 30 years started with Dr. Kates and since Dr. Michael Balikyan has taken over his office manager Naomi which also handles the billing has been overcharging my family and I & has also foraged my son-in-law signature to squeeze more money out of his pocket from original treatment plan Naomi presented him a foraged signature that she tried copy his very unique signature. Most recent visit for myself in July 2026 with dental dual coverage I was billed 100% of CT scan of $220.00 without billing either of my insurance with a $75.00 deductible - $50.00 primary and $25.00 secondary however deductible applies once secondary is billed and dental plan will apply deductible depending on the allowed amount of coverage. Example if allowed amount is $15.00 than deductible is $15.00 until deductible is met for the year. Naomi and I have had our differences with overcharging but enough is enough!!! Naomi also highlighted for front-end office staff to bill me for $857.00 for a Zirconia Crown with both insurance payments of $385.50 each total = $771 when I called first was told crown charge is over $1500 then was told crown charge is $1450.00 minus $771.00 insurance payments my balance forward should be $679.00 overcharging me $178.00 I want to point out that Dr. B is a great dentist, and I have not experienced any dental work issues with him and his back-office staff hygienist reason for me continuing to drive from West Covina to Pasadena. Please always ask for a copy of treatment plan, itemized statement and check your benefit plan coverage and/or call your insurance. In my case procedure code D0364 is a covered benefit at 50% with primary and secondary insurance coverage. If you feel you are being overcharged file a Grievance with your insurance or reach out to DMHC.ca.gov for assistance

Great dental hygienist And dentist! Everyone is incredibly friendly, and they do a great job with…read morethe teeth cleaning. They recently moved offices, and everything is brand new and extremely welcoming and inviting.

The quality of care in my experience is not consistent. The first time I had a dental cleaning it…read morewas lovely and the hygienist took their time, was thorough and gentle, and overall wonderful. The second time I went in, they were delayed starting as no one was at the front desk and then I proceeded to have the worst dental care experience. The hygienist spent time fiddling with the music and volume, cited the wrong side of the mouth they were about to clean (it was a deep cleaning so divided into two sessions) and had to correct them. They were actively hurting me and grabbing the side of my cheek several times throughout the process. I asked them to pause several times during the cleaning. At the initial numbing injection, I had never felt pain like that during a dental procedure and when I flinches, they just gripped my cheek harder and pushed the needle quicker. As this was my second cleaning with them, it was a total 180 degree experience to the one I had the first time with a different hygienist. This cleaning was also done far quicker than the first one. In retrospect, I should have left before the procedure started when the hygienist was indicating they were not prepared. I have empathy that everyone has a bad day, but when it involves medical care, it is different when physical harm and emotional harm is being done. I spoke to the receptionist after when I was in shock and they were very empathetic but said this hygienist had been with them a long time and was rated positively. I emailed the company through their website later and never received a response. When they texted me later to schedule a follow up appointment I expressed that I was not going to continue as I had such a horrible experience. They apologized and said they would not schedule me with the same hygienist. I was disappointed the company did not reach out to me after my email regarding my experience.

Top quality dental care with the best bed side manner from Dr . Molayem …read more She is a very honest dentist and I was impressed with her level of detail work .

My experiences with dentists ran the full spectrum -- from the types who heavily upsell you while…read moreyour at their mercy in the chair, to the callous kind who literally don't give a sh*t about your aches and pains. Dr. Basson and his team stand above all my previous encounters. The staff are warm and friendly from the get-go. The clinic is well-appointed and warm, with modern equipment that makes for a smoother, faster dental experience. They mention services that I might benefit from, but it never felt pushy. It felt informational and conversational. And the dental experience itself was great. I hadn't had a cleaning in a while but they took care of me throughout. I also came back to have 3 fillings replaced and was done in under 30 mins. Dr. Basson is now my dentist moving forward. My mission is to make sure my husband keeps his first appointment so we can both be patients of his.

Smile Now Dental studio is the best all around. The office…read moreis beautiful, and inviting. The staff makes you feel comfortable from the moment you walk in and the results were better than I ever could imagine. Dr. Basson and his staff were skilled, professional, and truly awesome and I'm so grateful for my new smile! Thanks again guys!

I hadn't been to the dentist in several years before my first visit, and I was dealing with…read moremultiple cavities and other issues that were affecting both my health and my confidence. I was honestly petrified going in--but from the moment I arrived, I was met with nothing but kindness, professionalism, and zero judgment. After undergoing full mouth rehabilitation, I can finally smile again with confidence. Dr. Saleem was always fast, efficient, and clearly committed to delivering great results. The staff is equally incredible--always welcoming, genuinely happy to see me, and fully invested in helping me restore my dental health. I can't recommend this office enough if you're looking for a dentist who truly cares.

Great experience! The staff was friendly, professional , and made me feel at ease. Dr Seleem was…read moresuper thorough and explained everything clearly as to what my treatment process would be . This office is clean and modern . Strongly recommended this office!

Always great care with Dr. Hanna and his staff. Love the two ladies upfront. He also has the best…read moredental assistances. Ruby was outstanding today.! highly recommend him

Everyone is friendly and caring. They listen to my concerns and understand my fear of dentists. The…read moregirls at the front are responsive and are always happy to help with any billing concerns. I 100% recommend them.

TLDR: After two years away, still an amazing experience. Dr. Nguyen and the team (especially…read moreAlexis) were gentle, kind, efficient, and transparent about costs. My filling and cleaning done quick and pain-free. 10/10 Highly recommend. ____________ After missing two years of appointments, I finally reached out to get a filling fixed, and the office was able to schedule me quickly. I still have some anxiety about going to the dentist, but Dr. Nguyen and the entire staff (especially Alexis) were incredibly caring, gentle, and reassuring throughout the visit. Tbh it meant a lot that they actually remembered me when I walked in. They were extremely transparent about pricing, clearly explaining the costs upfront with no surprises. The filling and cleaning were done efficiently and pain-free, which helped put me at ease. I truly appreciate how supportive and helpful everyone was, and I highly recommend this dental office.

I recently moved to Pasadena and had to leave my dentist in Miracle Mile, whom I loved. It's always…read morestressful to switch offices, but my experience with Dr. Nguyen and the staff at Aloha Dental was incredible. I was seen very quickly, and my cleaning was thorough. The doctor talked with me at length about an issue I was having with an old filling, so I understood my options and his recommendations. They were able to schedule me to come in and have the filling repaired two days later. Pricing was VERY reasonable, even better than the old dentist that I loved. The office is clean and welcoming, and there's a free parking lot in the building. I am a happy customer and highly recommend this practice.

Such a great office and a great experience! Everything was quick and easy, with excellent…read morecommunication throughout. Dr.Shirinian took his time explaining everything thoroughly and made sure I understood everything. So happy I found this place and would definitely recommend!

First time here and they treated me like a regular. All my questions were answered with a clean…read moreanswer and straight to the point. I enjoyed feeling like i'm taken care of and seen!

Angela, and the receptionist are in front of me telling my service isn't allowed with me. Cause he…read moreis a dog and the other patients have mouths open and possible other allergies, the rooms we are in as patients are connected by hallways which makes the issue and that Angela has dog allergies and takes medication for it. They made my dog sounds dirty and untrained and wild. Then I had my case manager who made the appointment that only service dog with proof are allowed, and made me sound crazy. Perhaps the dentist that the office belongs to is good but the ladies who work under her are aren't. They said it policy.

I'm a new patient and went in to see Dr. Kim and her staff. The team was recommended to me by 2…read morecoworkers and I'm so glad I came. Everything about my visit was great! Not only were they all extremely nice, but they were all helpful and explained everything every step of way and always welcomed questions. From Aracely at the front desk who called to remind me and helped me with my paperwork, to Frances my nurse who was really thorough and knowledgeable, to Denise who helped me with billing and paperwork. Dr. Kim was also very nice, I've haven't had positive experiences in the past and she was very encouraging and supportive. I'm confident in going to get my smile back on track!