Thank you Tick-Tock Clock. Your service and professionalism is appreciated. Quality!!read more

My grandmother's Ridgeway Clock (with the bing bong chimes) wasn't responding to lubrication…read moreanymore. It would just stop after around 15 minutes. This dates to the late 1960's or early 1970's. We ran into Tick-Tock at the Oregon (city) Market, which is held at the High School. I ran home, packed up my clock and brought it to them. Then came the call - it would be until July before he could get to it, but knew what was wrong - the bearings were all worn out. The guy who does the work was trained by the experts years ago to work on clocks like this, so we waited the 4 months for the call. We finally got it, and picked up the clock. Some tips: If you are going to ship your clock, use plastic bags from grocery stores to immobilize the mechanism / chains. This doesn't leave any residue behind (like the foam I used, which had to be cleaned off). Bring everything - the owner ran our clock for 2 weeks after he repaired it to make sure it would work when we got it home. The clock was packed well, the weights were double-wrapped in foam and bubble wrap, and the pendulum was encased in cardboard to prevent it from being damaged. The owner even included a small level (which I used and my clock was level). It's been running perfectly for 6 hours so I'm sure he's got it fixed and fixed correctly. It's also quieter than it was before, which I guess is because the bearings are all new and lubed properly. The repair person provided a card with a 2 year lubrication frequency as well. The price was exactly what was agreed to. No complaints, and I'm glad to have my grandmother's clock working again in my home. It sounds so nice. Now to address some comments: What clock repair place doesn't carry spare parts? A sane one. Do you understand how many different clocks there are in the world? Millions. Knowing where to find the parts is important, keeping parts on hand for even the most common clocks would take a huge warehouse and millions of dollars. I work on arcade games and pinball machines. I have 5 boxes of parts, so far I have been able to use 2 chips out of a $1000 inventory. Is that wise? Nope. Why does it take so long? Because this isn't McDonalds. It's a one or two person shop, and they work on stuff as it comes in. Ask up front, if you don't like the wait, go somewhere else.

At first Cesar was responsive. And then getting an appointment became impossible. He would…read morepromise to get back to me and never did. Finally, he just ignored my calls. I found another firm that was quick to respond and did the job. I would not recommend The Clockman.

I chose this person because of the rating and response from people. Unfortunately, the experience…read morewas not that great. When we first started talking and attempt to set up an appointment for a time. I was told any time after 11am. So I showed up around 230ish and no one was home. So he tells me he on a service call and his wife will be back in 20 min. Or so. So after coming back I met his wife to do a drop off. She told me that her husband will contact me with in a week or maybe less. Well a week went by and no answer. So I called the guy wanting to see where he was at with the clock. He tells me he on a service call and he'll call me back in 2 hours. Two hours went by and no call back so I waited. Another week goes by without a peep from him (now 2 weeks in) so I call again to see were he at with the clock if he even look at it yet. he tells me that he busy on another service call and he'll have the estimate the next day around 6-7 pm I said okay and waited. And of course the next day came and no respond. Yet again another week goes by without a peep from him. So three week has gone by and I had gotten no answer from him if looked at the clock, on what's wrong with the clock, what it will take to fix the clock, how much it would cost, and how long it will take. Nothing at this point, I still haven't even met this guy yet either. I get it if he's busy but communicate that with the person. Maybe actually be there to meet the person at the beginning And don't tell people you're going to do something and not communicate. You made me feel like I just gave a con man my property. The only good thing was I was able to get my clock back without a problem.

Vlad is an expert! He's honest and knows his craft! 100% trust him and his work! He just replaced…read moremy Ebel battery & cleaned it!

Very friendly and great, quality service every time I have been in. I would definitely recommend…read morethe Watch Doctor Inc.

My daughter has two watches in need of repair. One the clasp needed to be fixed and other the glass…read morecasing. I relied on Yelp to help me find a watch repair place and was not disappointed. Walking in I felt I stepped back in time. There were so many watches and clocks from years ago. The gentlemen looked at the watches and honestly shared one watch would cost more to repair than it was worth and was able to fix the clasp and replace the battery in minutes. I definately will return the next time I need a watch repaired.

Joe was very knowledgeable about my vintage watch, He checked to make sure it was running properly…read moreand he installed a new band with a quick release connector that fit perfectly,I could not be happier with service I received, I would recommend him to repair any time piece that you have.

Roman took care of me! I brought in my grandfather's 1950s 18k Omega Seamaster. It's been in the…read morefam for three generations and it needed a cleaning to take out that ancient whale oil gunk (I'm not kidding, but remember it was 70 years ago), oiling the movement, and adjustments as needed. He also replaced the mainspring just as a matter of course (which he said he was going to do, and indeed, as Omega always does when you send the watch to them, no matter what). He quoted a figure, I gave him a deposit, and he gave me a date of two weeks out (which is awesome for a C/O/A job on a 140-part movement). I later phoned in that I wanted an Omega buckle on the new wrist strap. He tracked one down! And the balance? Exactly what he promised, even though he replaced a part that he didn't initially see was faulty. He returned all the replaced parts to me. This man took care of this watch as if it were his own. Next up for him is my grandmother's mantel clock. If you take a glance around his shop, you'll see the man knows a thing or two about mantel clocks as well. I 100% got my money's worth from this experience.

My 17 year old son was taken advantage of by this shop, He brought a wristwatch to the shop because…read morethe battery was dead and he was sold a service of $300.00 to fix a watch that was not even worth $50.00. The business owner demanded a $20.00 deposit from him at the time of drop off. When I heard of this I went to the shop the next day to tell them not to proceed. The shop returned the watch but they refused to return the $20.00 deposit.

This company did a great job of cleaning and repairing our grandfather clock. They recently helped…read moreme reattache my pendulum that became detached. They arrived promptly at reasonable rates. Ted & Donna Kaitchuck Evanston, IL

We were horrified to find that even though no work was done on our clocks we were still charged…read more$150 for a 10-minute house call! We would not recommend this service to anyone.

I would strongly caution anyone considering using Glezer-Kraus for watch repair…read more I entrusted two timepieces to them through an authorized repair process facilitated by Gucci. One watch was repaired, the second was returned unrepaired--both were shipped back together. The package arrived empty, and both watches were lost while in transit under their control. While they refunded the repair fee, they have refused to provide reimbursement for the loss of my property. Instead, they attempted to substitute a random replacement watch from their inventory, which I declined. My original items--one of which held significant sentimental value--were not interchangeable. More concerning is their handling of the claim: The shipment was insured for $600, which matched the verbal appraisal provided by their associate prior to authorizing the repair, yet they attempt to minimize the value after the fact I was informed by FedEx that their claim was denied, and they have not provided a clear explanation or supporting documentation Responsibility has been deflected rather than addressed, leaving me no choice but to pursue legal remedies At no point did I control the shipping, carrier, or insurance--this was entirely managed by their business, despite all shipping costs being passed on to the customer. The loss occurred while the watches were in their custody, yet they have not taken full accountability. Losing a customer's property is serious. Failing to resolve it fairly is unacceptable. Proceed with caution.

Great customer service! Fixed my Chase Durer watch that hasn't worked in years. They replaced the…read morebattery and did a complete functions check.

Great company to do business with. Very knowledgeable and competent. Fair priced, courteous and…read morereally the kind of people you would trust to get the job done.

Don't pass up Halim Time and Glass Museum for your antique clock repairs. Halim is an actual…read moremuseum, but don't assume that they are not interested in servicing your clock, far from it. The work performed on my clock was excellent, timely, and at a fair price compared to other local businesses. Cesar is the person to speak with, and he will treat you right.