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    Watch Hill Moving and Storage

    3.7 (6 reviews)
    Closed Closed
    Updated 3 months ago

    Services - Watch Hill Moving and Storage

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    Two Brothers Moving

    Two Brothers Moving

    (62 reviews)

    The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

    Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

    2 Young Studs Moving - Premier Movers of the Northeast

    2 Young Studs Moving

    (31 reviews)

    DownCity

    We engaged with this company because we needed a vehicle and some fresh bodies to help move a…read morecouple of things into our parents assisted living facility. We had run ourselves ragged for the better part of a week after our father had fallen. The day of the move my wife contacted Chris to make certain that we were still on for the 11am move. Chris answered the phone and told her "This was not the case. I will call you back." We waited 15 minutes and then I called back. Chris answered the phone. I stated to him that my wife had called and we were just looking for confirmation that they were showing up at 11am. He told me he had just talked to my wife 2 minutes ago. I told Chris that he had not - my wife was waiting for a confirmation. Chris then told me that he had. I told him again that he had not. That's when things went south. Both of our voices and tempers got heated as I was trying to get across to Chris that he was wrong. While I did yell at Chris - I never swore. This guy told me "don't f?)(;ing talk to me like that or I will ruin your f$&(ing day." He said the guys would be there. I told him they better be and hung up. He called me back with even more expletives - telling me again that "he would ruin my f)$(ing day." He was now screaming - telling me the schedule was on some web site. Chris never told my wife this - he may say he did - but he didn't. This Chris is unhinged. What exactly did "ruin my f$&;ing day" mean? He knew our address, was he threatening me and my wife with physical violence? Was he going to damage our property? I needed these guys to show up because this was the only window we had - so I shut my mouth. Two young men, Ken and Jake, did show up and did a great job. However - note that this is not a professional moving company. They are basically two guys and a truck. They showed up in a rented Penske truck with blankets and a hand truck. Nothing was wrapped or put in boxes. They did not have straps to tie the furniture down. They did their best with what they had to work with. Chris did call my wife and left me a VM to apologize that indeed - he was wrong. He stated that "I had two women with the same first name and that had never happened before and this is how he got confused." I have been in sales all my life and have dealt with a bunch of moving companies. I have never spoken to anyone like this - nor has any moving company every spoken to me like this. I will be filing complaints with his Franchise Company, the Better Business Bureau, Yelp, Angie, and anyone and everyone I can find. We are cleaning out our parents home now and need more moving services - a bunch of business to be had - guess who we won't be calling.

    What can't I say about this company! The two young studs Craig and Jovani showed up on time, took…read moredirections well and were efficient! They were so sweet and nice to us! Can't recommend this company enough! Bravo guys! You got a great company and workers!

    Watch Hill Moving and Storage - movers - Updated June 2026

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