I didn't have the tool to adjust the straps on a couple of watches. The staff were extremely…read morehelpful and pleasant and adjusted the straps on both of my watches there and then and without charge. I highly recommend them and I'll be back when I need my watches servicing.

Was having a problem with my old Omega where I couldn't set the minutes. Thinking it was a small…read moreproblem with the crown, I took the back off and couldn't get it back on. Saw the reviews about these guys, so went in (a bit sheepish) and explained my problem. 5 minutes later I walked out with a functioning watch, with the back reattached and me educated as to how to set my watch minutes. Total cost: £0.00! Yep, no charge. I have a few decent watches that will now be getting their servicing done here. Great customer service.

Did a great Job patching the holes in my leather boots and putting on new heels, a quick turn…read morearound too. Thanks again!!

I'm using Mathews Shoe Repair for some time, mainly for skills and quality. Highly recommend this…read moreprofessional service. Really kind and cheerful person. Shockingly competitive pricing and timing of job.

Wow what a find, such a delightful company to deal with. I was recommended by a friend…read more The place is a treasure trove of jewellery new and old and an amazing collection of clocks and watches for sale, I could have spent a fortune in there. lucky I had my wife with me, to stop me from spending to much in there. hopefully next time I'll leave her at home.

Very helpful and knowledgeable. So glad to have found them and they have the skills, fixed my…read morelinks. Definiotely go again.

I've been going to this great little shop for years. The service is always great and the ladies who…read morerun the business are very friendly and knowledgeable. Prices are very reasonable. Anything to do with clocks/watches in or around Southend try them first.

From the owner: We specialise in Watch repairs , Batteries for all brands of watches, waterproofing and pressure…read moretesting on the same day, Straps, jewellery repairs , clock repairs and excellent customer service.

Such experienced & knowledgeable guys and love the family business - felt like they adopted me!…read more Picked up a gorgeous white ceramic skeleton watch while they sized my other. Worth a stop

Took a ladies Rolex watch 2015 into them for glass repair an service, told me they would put…read moreoriginal glass in. After receiving it back watch stopped working, sent into Rolex they advised damage was done an fake glass was put in. Contacted Harry's watches asked them what they did, confirmed glass was purchased from eBay rather than a legitimate Rolex parts provider. HIGHLY AVOID! started legal proceedings for damages.

In the past twelve months I have had two watches serviced by James Ross Jewellers. A Rolex GMT…read moreMaster II & most recently an 1960's Omega Seamaster De Ville. Their service is second to none. The watches when returned looked like new & keep perfect time.

Was in the area shopping with my wife when my ID bracelet broke. Took it into this shop who asked…read moreme to come back later. We went on to Shoreham and came back in about three hours AND job done. Very inexpensive. Excellent stock and owners are a family business. Registered with Goldsmiths Guild, whatever that is. Very pleased with their service.Top Marks

This store always looks tempting. It is a little out of the town centre but well worth the walk to…read moreget there. The window display is great. It is very shiny and bright. The shop has lots of items. There is something to suit everyones budget. The great thing about the shop is that the often have some great sales. I have picked up a greatly reduced necklace in the past which I love.

From the owner: Baker Brothers have been creating jewellery of merit since 1839 and in an industry where heritage…read moreand reputation count for so much, the long-established name of Baker Brothers is now a byword for high-quality jewellery, luxury watches and exceptional customer service. Our Bedford-based boutique is home to a range of renowned jewellery designers, luxury watch brands, and our own in-house designs and innovations, all showcased in our beautiful showroom. Please feel free to contact us to arrange an appointment and we'll be happy to help.