I went there to see if he could fix some eye glasses for me. He couldn't do it at the moment but gave me the business card of someone that did. Called that person and made an appointment to get them fixed at an affordable cost. Thank you Nick. read more

Been coming to see Nick for YEARS! The reason is he does great work, sells great stuff and stands behind everything he does. Great guy and friend Thanks Nick read more

I didn't have an appointment. I needed my watch battery change, and they did it right on the spot. Thanks again.

I returned to Watch Works after Busn Mgr Nick told me to come in and he check and will take care of my battery. He found my record and took care of me and not to hesitate to ever come in and talk to them. Thank you Nick. read more

First of all I would like to say that it was very nice working with Nick, he's a very nice person. I picked up my watch yesterday and it looks new and it's running great as expected. I will continue to do business with Watch Works and I will let my friends know that they will be happy doing business with them too. read more

What a friendly and professional business! Hats off to Nick and his daughter. Extremely nice doing business with them. Highly recommend you go to WATCH WORKS! YOU WON'T BE DISSATISFIED! When you find good customer service these days, it's a diamond in the rough. HATS OFF TO FRIENDLY BUSINESS WITH GREAT customer service! Highly recommended!! read more

Great customer service. Came in for a battery replacement for my tag heuer watch and they had no problem working on it. Took maybe 10 minutes. Will be coming back for future watch repairs. read more

Went in to get a watch battery replaced on a watch. The customer service and expertise were fantastic, and prices were very fair. In addition, I have been trying to find a replacement band for an older watch I have (current band is leather and desperately needs a replacement), and they told me if the manufacturer does not have it, they can cut a custom band. Great staff, knowledgeable, and reasonably priced - I will definitely come back again. read more

Thought I had located a place to purchase factory rubber straps for my two casio watches. I drove their. Guy tried to sell me a miss matched nylon band that was so small it would not go around my wrist. In parting guy yelled to me from rear of store, if I wanted him to keep my two watches and order the factory straps from the internet. I relied NO just give me back my watches so I could go on amazon to order them myself. Such a waste of time. He could have told me, from the get go: sorry we do not carry those casio straps, even though we are a casio dealer. No wonder these uppity brick and mortar joints go out of business, as they do not know how to treat a face to face customer. read more

Went into Watch Works today. Had a good experience the worker was knowledgeable and friendly. She didn't rush a sale and was patient. I didn't expect to buy Casio watches but like them so much I bought 2. I'll come back for my watch needs purchase and maintenance. read more

Watch Works - Watches Near Me - Cerritos, California

See all

They have a great team and excellent service and amazing price for all type of watches specs the luxury items. Diamonds and Jewelry best place to find the best deals in town. read more

Original review: So I'm thankful they're open, since nothing else is due to Covid. However, every time I have ever gotten my battery replaced the set the time for me. This place didn't and I've never changed/set a Rolex watch. So annoying and ridiculous in my opinion. Price is okay $12.99 with a $3 Yelp coupon but my usual place is $29.99 with a lifetime warranty on the battery. So after this battery I'm going back, clearly. Response: I may not about the price of the battery. It's about the fact that you didn't provide the full service. I have never heard of a watch place change a battery and not set the time. Especially one that's complex, like a Rolex. Also, I was the only the one on there. So it wasn't cause you were busy. I even asked the lady who helped me why she didn't set it and her response was, you have to set it like a Rolex. Well yeah, that's why I came here for you to change my battery and set it. You were already in there, what's the problem. read more

Reliable place to get your watch battery changed or watch links adjusted. They are professional and work efficiently. Highly recommend.

Sad they left Lakewood Mall, but worth the drive, very friendly and trustworthy, have my business for life! Thanks Guys& Gals! read more

Watch Works - Watch repair or battery replacement - Watches Near Me - Cerritos, California

About 15 years ago my Wife gave me a beautiful Seiko solar chronograph watch for my birthday. She had purchased my watch from Watch Works in Lakewood Mall in Lakewood California. Well some 3 months ago my watch wouldn't recharge and didnt work (needed new changeable battery) Watch Works in Lakeoowd Mall was closed and I presumed they were out of business. Well I had my serviced by another watch repair shop only to have it leak and the wrist band after a "deep cleaning" fall apart. So I hunted for a repair place on Yelp and LUCKY FOR ME! I again found Watch Works at their new location near Cerritos Mall. Thankfully Watch works rebuilt my watch band, and repaired the internal water damage for the price and time frame they quoted. I wear this watch 24/7 and it looks nearly new. Thank you Watch Works for saving my watch!! read more

Watch Works - My Seiko Solar Chronograph Watch saved by Watch Works - Watches Near Me - Cerritos, California

I found a bunch of watches that had dead batteries. They weren't expensive watches but had sentimental value to me. I took them to Watch Works and they changed out all the batteries even tho a couple of them were getting corroded and he had to clean them. Reasonable prices even on their watches and I found a baby G shock that I liked. read more

Nick (and Talia) run a very warm and professional business. Honest, kind people and they know their watches! My local shop closed down, so this is my new watch place 100% read more

Thank you to Nick for taking care of resizing my engagement ring. Not only did they resize it perfectly, they also smoothed out little scuffs on the band so it was pristine. Wonderful and classy customer service, that is the same price as Dept. Stores but finished in 4 days instead of 3 weeks! Highly recommend coming here for quality work. read more

Very nice employees. I definitely recommend them for watch sizing or to swap out watch bands. They have the correct tools to do the job to prevent any scratches to your watch. read more

Used to go to a small mom & pop watch place by my work, but they didn't survive the COVID slow down. Found Watch Works on Yelp. Reviews are true. Super friendly, efficient, and reasonably priced. Will definitely being using them again. Thank you. read more

Best watch store hands down in SoCal . Knowledgeable staff amazing prices and friendly service . I would highly recommend.

These people are awesome and so much better than the watch place in the Cerritos Mall. I have been here 3 times and they have always been friendly and efficient. Prices here are good and if I remember correctly I got a discount on my battery replacement the first time I checked in here. read more

I highly recommend Watch Works for anyone needing a battery replacement. The price range is great and very affordable. I was done in 20 minutes with 2 watches being serviced. Customer service was extremely professional and very knowledgeable. I would definitely be back again!!! read more

Thank you Nick and Talia for the kind service. I love my new watch! Great selection and even better prices. read more

Watch Works - Watches Near Me - Cerritos, California

My wife had two watches that were no longer running that she wanted in working condition again. I brought them here to Watch Works. Jackie was the employee who helped me and I give her high marks for knowledge and for friendly customer service. One watch just needed a new battery that was changed in a matter of minutes and the other, it was suspected, needed a unique solar battery. But before special ordering the battery, Jackie did some testing and called me later that evening. She determined the battery was fine and just needed to be "recharged" with light. It turns out my wife didn't know it was run by a solar battery! No charge for our ignorance. My experience showed Watch Works to be both trustworthy and ethical as well as providing superb customer service. read more

Watch Works - Watches Near Me - Cerritos, California

Open til 7 pm. Great service and beautiful jewelry. I went to get a couple of links removed from my new watch and it was very inexpensive. But I did end up buying some pretty white gold with little Diamond earrings. I gave in to temptation, happily. Love how my watch and earrings look. Thank you Nick!! I'm telling all my family and friends about this store/repair place. read more

If your in the market for a high end watch new or used.... Nicks who you want to see. He saved me over a grand vs retail. Def be back for my wife and my moms watch. Thanks nick! read more

Watch Works - Seamaster 44mm chronograph - Watches Near Me - Cerritos, California

I went here to get my Burberry watch checked since it stopped working even when my battery was just replaced. They were so accommodating, friendly, and helpful. The prices were reasonable too. They ended up replacing the battery and advising me that if the watch stops again, to give them a call and I might have to do a full "maintenance service" with the watch. I appreciated that they were straight forward on what might happen and was able to let me know of any potential costs. My watch has been great since then, thankfully! So I'm enjoying having to wear it again! read more

Every time I need assistance with a watch whether it be for size adjustments, battery replacement, or general questions regarding time pieces, I am greeted as though I am part of a family and not a customer. The warm hospitality and helpfulness is unmatched and of all the Watch Shops in the area, Watch Works is by far the only place one should go to for anything related to Watches. The mall will rip you off and the other shops in the area are nowhere as helpful or nice. Highly recommended. read more

Good experience with Nick. Everything was done by phone. Very happy with my watch in a very easy and fast way thank you guys

Customer service is great. Henry was very helpful. Will definitely be back. Has answers for all my questions. Thank you.

Hospitality, Professionalism and Honesty is what makes this Business stand above the rest. My wife and I came in yesterday to get some batteries for a watches we had a small situation with one of the watches and his honesty made worth the time for me to write this Five.Star (Yelp) HONESTLY is a big part of doing Great.Business and Return Business. . Dan & Liz read more

Just got my watch band repaired. The customer service is great and very attentive! Thank you for your service :)

Fantastic service, fast friendly and efficient. Had two watch bracelets sized while I waited. I'll be back for the next one for sure!

Very good, clean, affordable and honest location. I've gotten two watches serviced without fail or issue. I will continue to bring my collections here for servicing. Thank you for a job well done and for your service. read more

Very friendly people!!! Quick service. I would recommend going to this establishment.

I bought a stretchband wrist watch as I appreciate the retro look of the style. Unfortunately, my wrist was too small for the watch. I called a couple of places and was told it couldn't be fitted to my wrist. I tried Watch Works on a recommendation and I wasn't disappointed. Customer service was a ten. Craftsmanship was a ten. Speed was a ten. Highly recommend. read more

Nick is the best jeweler around. This place is a gem. I Highly recommend checking this place out for all your watch & Jewlery needs!

First time customer at Watch Works. I was pleasantly surprised when within 5 minutes the batteries of my 3 watches were replaced. Prices were very reasonable and everyone at the store was very friendly. I highly recommend Watch Works. I will be a returning customer. read more

Purchased my beautiful Bulova watch from this location in December but I accidentally dropped it in May. It cracked and the crystal face broke. Finally got it repaired now at the end of August. The service was great as I was helped as soon as possible and as expediently as possible. Not much to say here. This place is great. They charged me fairly for the repairs. Not to say it was cheap. But it seemed fair. Said it would take a week to repair but I got a call later that day saying that they had the parts in stock and were able to repair it in a few hours. So I got the fixed watch back the same day and couldn't be happier. To be honest, I know little about watches, and so I was afraid they might charge me for unnecessary repairs. For example, the hands of the watch couldn't move because a part of the crystal face had broken off into the watch and was obstructing their movement. I was told this could've caused a gear to break. I was afraid they might charge me for the replacement of the gear even if it wasn't broken (cuz how would I know?). But I received no such charge. There is free parking in the Cerritos Promenade plaza although sometimes it can get pretty crowded and you have a better chance of finding parking close to Target on these occasions. Not too far though. read more

Watch Works - Gorgeous Bulova watch recently repaired - looks brand new! - Watches Near Me - Cerritos, California