Always prompt service and i love this place. Even git a discount when the owner recognized me from previous encounters (watch services)

He is very honest but sometimes it take a bit for parts. I will definitely use him again.

Fast service. He replaced my watch battery in minutes and cleaned it while I was waiting.

I wanted to post a review as I haven't seen many other reviews before I went to this store! Watches Etc. provides great customer service. I first went to the store a few weeks ago to inquire about a certain Seiko watch. Although the store owner did not have it in stock, he offered to order it for me to pick up in store. He even worked with me to change the band to a different style. Throughout the few weeks it took to ship, he always called me to make sure he was providing me status updates. The store owner is kind, thoughtful, and attentive! Just be patient when you arrive at the store since it's only one man and it can get busy at times. I even got the watch at a great price. I definitely would recommend his service again - 10/10! read more

They dud a great job on my Grandmothers Tiny Wristwatch from the late 1920's. A watch that even my Grandmother thought was broken before she passed in 1999. He's got a gift and gifts need to be paid just like everyone else's gift at their jobs. Nicely done. Now...can someone help me find a great coo coo clock repair/ maintenance man? read more

I feel like this business needs a recent review. I went to this place last Wednesday to have my one my of Seiko SKX's serviced. Friday he called me back with a quote. He said give it a week but on Wednesday it was finished! I heard about him a few years ago on a watch forum I frequent. Since I heard he specialized in Seiko watches, I decided choose him as my "watch doctor". Great prices, excellent service, make sure it was waterproofed again, and he might have regulated it because it is keeping excellent time.. almost better than new! Oh and very affordable service! If you have a Seiko that needs service, I would recommend. He also sells seiko and citizen watches. He could tell this was a very special watch to me and took that into consideration and I appreciated that attentiveness, especially since it's my daily driver and the first time getting that or any watch for that matter, serviced. Thanks Again! read more

Mike is an amazingly good watch repairer and has really good expertise with old and antique watches. We found him by accident one day and never looked back. He is very reasonable in his prices and quite honestly if he cannot fix it nobody can! read more

I have a watch that is unusual. It's a Salvador Dali Softwach Exaequo. If you see it you will realize that it not for a jewelry counter at your local strip mall. They last place I took it to replace the battery chipped the crystal and part of the face. I've had a completely different experience with Watches Etc. The propritor explained what he had to do all for an extremely reasonable price. He advise that I wear my watch only on special occasions because of the chipped crystal which is really hard to replace. I had really a good experience at Watches Etc. It will be my only watch store on Jewelers Row. read more

This place is tucked into jewelry row and if you blink you might walk by. But don't!!! The owner is patient and very knowledgable about his Craft. His prices are extremely reasonable. If you have expensive watches or cheapos it pays to visit this place to replace batteries and get your time pieces fixed. read more

My husband purchased a watch for me here and, not being a big shopper, failed to ask about a return policy- assuming if I didn't like it, that I could return it. Unfortunately, I did not care for the watch and took it back just 2 days later. The selection is fine, just not my taste. Selection of Citizen, Pulsar, and Seiko- all lovely, but nothing that I cared for. The owner (I assure) pointed out the no return policy and told me I could exchange the watch. Unfortunately, after 30 minutes in the store, I could not be persuaded to any of the watches. I saw one Invicta that might have worked. I asked if new and he told me that it was. Once I tried it one, I realized that it was definitely used and when I mentioned it, he said it was "almost new". So I got a bit miffed and asked what options we had. He suggested something for my husband and I told him that he did not wear a watch. After lots of back and forth, he said that I should send my husband in so that "we could see what we could do". Not sure what that means, but I can't stand a person that discounts a woman and needs to talk to the "man in charge". I walked out very upset and called my husband and asked him to call - he did and asked if he would just refund us and have me go back in so that he would not have to take time out of his workday to drive all the way there. He was told to come into the store so that they could discuss this. Next day my husband, along with me in tow, go in. He looked at me standing with my husband and simply asked for the receipt, no debate this time. He said he would return the watch, with a $45 "re-stocking" fee (the entire store is the size of a Starbucks bathroom so "re-stocking" should really not have been an issue). He then asked if we used debit or credit when making the purchase and my husband specifically told him debit. Naturally, he "credited" the refund so that it would take longer to get back to us. I might not like the watches he sold, but I have several very expensive watches that occasionally are in need of batteries or a tune up. I understand that my husband should have asked about the return policy in advance, but he didn't, and this man could have dealt with this much better and chose to be a complete moron instead, and never mind his overzealous ego! read more

The one star rating for Watches Etc 105 S. 8th Street is Avoid.. Achtung-Stay Away In July 2015 brought two watches in. One a Citizen Eco-Drive needed a band pin( nothing job #1) The other watch was a Breitling need one link removed. The long and short is this slimey guy tries to sell me a new battery for my Eco-drive because it wasn't working. after spending 8 minutes on the watch bands he charges me 35 cash. He insists I leave the eco-drive for a new 45 dollar battery installed. He also was rough handling the watches and one was a newer breitling. I took both watches and said i'll let him know on citizen battery. See the citizen is powered by sunlight and had been in my drawer for 9 months. On way home put citizen on a tray near dash of the truck- low and behold it started to power up. After a day on my window sill it keeps perfect time to this day. Google citizen eco-drive.. they sell it never needing battery. 1. ripoff #1 overpriced service 2. ripoff #2 Tried to sell my unnecessary repair he caught me on a bad , hot day after working- usually I tell slime like this to F..off immediately. Avoid. read more

Great, quick service. Replaced my watch battery for $7 and was in and out in 5 minutes max. I'm really glad I stumbled across this place!

Very friendly service. Replaced my watchband and even set the time! Nice selection of new and used watches, including a great selection of Seiko. read more

Michael is not only a very competent watchmaker and his prices fair, but he is a nice person. He did a great job repairing my Oris and he will definitely not be happy to hear me saying this to other people because then everyone will expect this but besides repairing it he regulated it to +/- 1 second per day. read more

Really small store, easily missed, but if you have trouble with your watch, you should not. That man is incredible. A magician. I had a pocket watch family heirloom that I had taken to several watch makers, even in different countries, and NOBODY was able to fix it. I took it there, not really expecting anything. Then he called me and told me it will take a few days for a spare part to come in, and voila! It works like a charm. He is nice and competent, and the prices are reasonable. Highly recommended! read more