This place called to ask for me to back up a stored vehicle as someone bringing in a trailer could…read morenot get through. That's ok right.. What they did not inform me was the car had already been hit. Kinda shady in my opinion what was they hoping we would not notice all the grill pieces on the ground? Any experienced driver could have pulled the RV through without hitting anything. I've removed all my vehicles from this place. Oh I overheard another Tennant complain about getting stuff stolen off his rv on a regular basis. Before I forget I also use to have a storage unit there and it was broken into. I removed all my stuff from that unit not too long after that thankfully because they had the building that caught fire from a guy that was living in his unit knocking over a candle causing it. The candle info came from the employees there.

This place is messed up they called me to ask for me to back up a stored vehicle as someone…read morebringing in a trailer could not get through. I asked for him to check the cr was far enough back and call back gave my number 2 times to him no call back...... That's ok right.. What they did not inform me was my car that my grandmother money helped me pay for had already been hit and damaged. Kinda shady in my opinion what was they hoping we would not notice all the grill pieces on the ground and huge dent on side? Any experienced driver could have pulled the RV through without hitting anything. I've removed all my vehicles from this place. Oh I also overheard another Tennant complain about getting stuff stolen off his rv on a regular basis. Before I forget to tell u they had the building that caught fire from a guy that was living in his unit knocking over a candle causing it. The whole building was destroyed. The candle info came from the employees there.

So in February of 2020 my husband of almost 20 years took me to Kay's to pick out a new medical ID…read morebracelet for my 40th birthday. We picked one out and sent it in to be engraved. a few weeks later it came in and was not correct the engraving was way to small and not centered. We adjusted the text so that it would fit better and be easier to read incase of an emergency and sent it out again. This time we waited weeks to get it back again and my birthday was long over. This time the text was purfect but the bracelet was a whole inch to big. I contacted Kay's again to have it resized so I did not have to worry about losing it during a seizure or having it stolen while I was unconscious. I was informed that they would not be able to resize it and the only thing they would do was return and refund the Product. So I went in today reluctantly to try to figure something out and decided to get the 400.00 dollars back and purchase a new medical ID of some sort. The lady did not even want to show me the book to pick a new one. I left in tears. Here is my problem a few days after my husband bought me that bracelet he was diagnosed with stage three matastasized malignant melanoma. My husband is nearing the end of his fight and that was the last gift he bought me before he was diagnosed. Now it's gone forever. My husband and I have been shopping at Kay's for the last 22 years our Wedding rings were purchased there and every single piece of jewelry we have purchased for one another over that time has come from Kay's all over. Sadly Kay's will never receive our business again. I should have just kept it even though I could not use it. I had no idea that this would be such a heart breaking experience.

The staff are incredible. It's a good time whether purchasing or just browsing, the staff are…read morealways in a great mood.

I am not one to write a snotty review, but they were ignorant and rude. wouldn't know the…read moredifference between a 33 & a 45 vinyl, yet think they are brilliant and know all. their loss I guess

Amazing work! I'm always satisfied with our products. Great attention to detail and too notch…read morequality. I would recommend them to anyone looking for these kind of services ! Best in the business by far !

Wish there was a negative rating for this company. Absolutely terrible customer service, worst I…read morehave experienced in many years. They may take care of clients with large orders but I only asked for two tees and took over two weeks during which time never was contacted and when finally did get hold of them, they were extremely rude and unfriendly. Strongly suggest find another company, has to be better than this one.

I've stopped by a couple times. The place was very cluttered this last time because they've…read moreacquired the inventory from their Windsor location. The service each time has been good. Sometimes there's a wait to pay because it seems there is always just 1 person working. The place is A-ok to me, exactly what Yelp defines as 3 stars. My experience from them earns my future business when in the need for their products. Should my future experiences improve, I would be happy to update my review.