I came here for a weekend retreat with my work and man is a great spot for a retreat! It's got so…read moremuch space for you to walk around boat around (if that's not your cup of tea, then Casino Rama is a very short drive away). They have more than your basic needs for overnight lodging, on par with a 2 star hotel. I'm not sure how the whole reservation system works, but I ended up staying in the hotel/motel like building while some in our group got to commandeer a couple of stand alone cottages with a large second floor balcony (our rooms had balconies too but not that fancy and the ceiling was completely covered in mosquitoes). They proved to be very useful when to kill the night watching the stars without getting in anyone's way. We didn't really boat around since the water was chilly, but they had canoes which you could take out, and lot of space to hike around. The main building encompasses a game room, a large living room of sorts with couches and a TV, a large dining area and a couple more big common rooms if I remember right. The staff were professional but I must admit that the food was not good, but it's not a spot I'd come expecting great food (or perhaps we didn't get to sample the best they had to offer) so not too many marks off for the disappointing food. If you have a need for a large space to go run a retreat I would highly recommend this spot, it's a fantastic location, not hard to find, everything's there for you and you're bound to leave satisfied!

I can't say enough good things about this place…read more Geneva was recommended to my wife a few summers ago and this was the first year we were able to go. What a treat. We stayed for 5 nights Friday-Tuesday in late July. Accommodations: We stayed in the Lodge and were sort of happy we did. The rooms were fine (think 3 star hotel). Double Bed, Single Bed and a cot. Bathroom was clean & functional. Note: No TV or Air conditioning. Not a problem for us, but just worth knowing going in. Food: Because we were in the lodge meals were included and excellent. Every meal had something decent or better to eat. Some examples include: Blackened Tilapia, Taco Night, Sirloin carving station, Lasagne, Wings and more. Every night there was also always a suitable kids option : Spaghetti & Meatballs, Grilled Cheese, Hot Dogs. Programming: We took advantage of the Shire (kids 3-5) as both ours fall into that range. Basically day camp from 9-12 with lots of other kids & counsellors. Arts & Crafts, swimming and songs. Kids basically swam the whole rest of the day. Facilities: Beach was great. Shallow area for smaller kids, lanes for lap swim, nice beach, volleyball pit. Marina was great, took out a canoe with the family and tried paddle-boarding (more like fall-off-boarding but still). Girls tried Yoga, Pilates and Paddle-Board Yoga. TONS of other stuff to do. In short, great place for a family camp vacation. Inexpensive too!.

We have been regulars at the Saucy Willow for many years but this was the first time we had been…read morethere with Stephanie and Dave as the owners. The place has been updated, renovated, and has evolved from a quaint B & B to a legit world class resort. The rooms are fantastic, the upgrades and phenomenal, and service from Stephanie and Dave is world class. Not enough stars for this place. We would drive 5 hours just to stay here to recharge our spiritual batteries again. Highly recommended.

I accompanied my husband fr 2 days as he had meeting. The breakfast, lunch and dinner plus…read morecocktails were all included. The server at the bar Erika was very polite and welcoming . Her partner was also very polite ( dint know her name) It's a old looking resort . Very spacious , beautiful view if you get your room by the lake . Menu is good . Tea coffee is available all the time . It's beautiful in summer fr sure . It's cold now and raining so didn't get to enjoy as much . The rooms are good. The eating area has different sizes halls depending on the size of the crowd . There is a movie shelf that is complimentary. The only thing bad was the tv like 32" and not many channels to watch . The casino Rama is minutes away , which is an added attraction fr casino lovers .

I have seen mice in a few staff accommodations and it took weeks before it was ever dealt with…read more Shit on the floor on peoples stuff I felt bad for others who had to go through that and I've heard it from many different people over the years. Many promises were made that were not kept by the office people and they did not make it feel like a safe space. As well as things that were supposed to be confidential were spread which is extremely unprofessional on the HR departmenta part. Overall not treating staff with respect and showing appreciation for hard work and dedication to the company. the staff accommodations are dirty, gross, and smell. the staff meals are sometimes undercooked and reused food and it is not good. so many complaints about working there. I recommend if you are considering working at Fern Resort. DON'T you will feel unappreciated and will go nowhere

Our recent stay at Friday Harbour was unfortunately very disappointing. We stayed in the Beech unit…read moreand booked directly on their website. From the moment we arrived, the experience was frustrating. The unit was difficult to locate, making check-in more stressful than it should have been. One of the biggest disappointments was the pool policy. Guests are limited to one two-hour pool session per day, and when the pool was closed during our scheduled time, there was no alternative booking, compensation, or accommodation offered. The unit itself was not properly equipped for the number of guests we booked. We reserved the unit for three people, but there was only enough dishware for two, and the pull-out couch didn't have a duvet or extra blankets, making it uncomfortable for the third guest. To make matters worse, the Wi-Fi did not work for our entire stay. We contacted the Welcome Centre in the morning and were told someone would come to assist, but the issue was never resolved. When we reached out again about the missing bedding and other concerns, we were told these were the responsibility of the unit owner and that the Welcome Centre could not help. Since we booked through Friday Harbour, we expected better support regardless of who owned the unit. Please keep in mind, if it rains, there is essentially nothing to do on the property. After we explained our various frustrations to customer service, we were fortunately refunded 50% of our stay, which helped. Overall, the lack of communication, unresolved issues, and poor customer service made this stay far below our expectations. While Friday Harbour is a beautiful property, our experience was overshadowed by these problems. We hope management improves both guest support and quality control so future visitors have a much better experience.

This is a very nice boardwalk. You get a nice of the a marina on one side, with occasional blue…read moreMuskoka chairs, and shops on the other side. It is beautiful when the sun is shining. There are also plenty of lights at night. Cell phone reception and mobile data reception is poor at some spots. Most vendor have free WiFi. There is site-wide free WiFi but when we were there, you can connect but the internet connection didn't work. A few restaurants are quite expensive. Some clothing and interior design shops are extremely expensive. All vendors charge a 3% resort fee that goes to the resort for cleaning the exterior and public washrooms. The vendors also pay the resort and additional fee. There is free WiFi. The promenade is wheelchair accessible. There are some separate male/female washrooms. There is free parking in the resort parking lot. Review 2024-204

We stayed here for our 1st wedding anniversary and overall enjoyed our stay…read more Our suite was well appointed and we were very comfortable there. Loved the electric fireplace in the living room/kitchen area, just felt so cozy. The room was very clean and the bed was super nice to sleep on, like a cloud! We did have a bit of an odd experience checking in when we arrived. The lady at the front desk was nice but super flustered when our cards kept not working in their card machine. We for sure had more than enough funds on all of the cards we tried using but they kept getting declined. Finally her coworker arrived and was able to help her sort it out but it was an awkward experience overall and not the best way to start our stay there. We ate breakfast each morning downstairs as our stay included $10 per person per day. I do wish they were offering a daily menu feature just to have had a bit more variety to choose from but the food was tasty. We also dined downstairs two of the three nights we stayed - the dinner options were also delicious. We also really loved the wines they had too, lots of great selection. One evening after dinner, we sat outside at the fire pit and relaxed for a while together which was so nice. The grounds were beautiful and the resort is situated right on the water, very picturesque. The pool was super dirty when we visited so sadly we didn't use it but it was close to the end of summer (beginning of September) so perhaps it was a bit neglected at that point. Other than the pool and the bumpy check in process, overall we enjoyed our stay here and may return again someday!

Recently, we visited this resort and stayed overnight to see the fall colours and enjoy the…read moreatmosphere. The staff are very nice and friendly. The food is fantastic and the service. The breakfast pancakes I ordered is crispy on the side.

There are reunions, and there are family reunions. We had family members that were planning to…read moregather from the America's -- yes, North America, and selected beautiful Ontario, CA (not Cali). Let me start by saying the resort and their people are wonderful. This is a rustic little city with a quaint atmosphere with serene views as far as the eye can see. The cottages and boathouse are nested away a beautiful shoreline that incases Lake Simcoe. Here's where we met Andrew; an amazing chef at the Briars that would give Emerald and Bobby Flay a run for the money. Andrew created a fabulous dinner with an amazing presentation, phenomenal service; enough to challenge the best NY restaurants! Pay homage to a great chef, before he is sought out by the big restaurant owners of Ontario, New York or abroad, and disappears from this little non descript hideaway. Cheers to the Briars for holding on to this amazing talent.

Dirty, rundown. Terrible service. Overpriced limited food menu. Uneatable meal, small portions…read more Ruined our family birthday celebration. Do not waste your money.

My family and I and our two dogs were so pleasantly surprised and very happy with our experience!!!…read moreComfy and clean cabins!! Anything you need they provide! Absolutely zero complaints!! Thank you Sunnylea for a great weekend!!

BEWARE!! BEWARE!! We…read morestayed here last year for a reasonable rate and the management was terrific but that is gone now. I'm paying $357.82 a night and I can't get a hold of management at all. Their phone number goes to a third party offsite answering service that has no information about this resort. If you need anything fixed, addressed, or even simple questions about the amenities, the answering service says you'll get a call and I have yet to receive one after 48 hrs of waiting. Here's an example... The pool shut down and we were being told that it would open in an hour. For over a day this was the answer that kept coming. I spoke with the maintenance person more specifically because management was not answering. It was clear that it would have never been an hour. They still needed to test the water and have the inspector drop by which would have never happened in an hour and it ended up being an additional day before it opened. The maintenance person was kind enough to work on it diligently but the repeated lies about the expected opening is just an indicator of how the management feels about their guests. It's day 3 since my message and no call has come. Imagine if I had a more pressing problem. We love that this is a community of cabins and I was going to book another stay for next year but I simply can't anymore. I can't risk it. There was some upgrading to the property and units since last year but now I'm seeing a management that doesn't care. I fully suspect further decline and I'm seeing the start of it. There was a wonderful young lady who worked here and she was spectacular. I've been told she is no longer here. No doubt another indicator of how management treats people. $357 a night and they won't answer the phone. That's how much they care about you. I recommend moving on to a different resort due to severely inflated fees in tandem with reduced management. Your valuable family vacay can easily be ruined here. The picture says it all. An empty office and an empty phone number scribbled on a board. 9 visits to the office.....empty.

We booked 2 rooms and stayed in September. There rooms were not cleaned to any standard. Ben, the…read morefront desk supervisor came up and looked at the slime and grime in tub. He promised someone will come up and clean it. We left shortly for a few hours; on return we checked and it was still grimy as before. Breakfast was ok; nothing special. Scrambled eggs were overcooked, dry and rubbery. How could they mess up scrambled eggs!!! On the second day we were expecting housekeeping to clean the rooms. However, after gone all day we returned to find no new towels nor replaced items. I think Nicole is in charge of housekeeping. She seems very lazy and doesn't do checks to verify rooms are cleaned to any standard. Do they even have standards of cleaning??? The AC and Wifi worked well. There is a public hot tub; but it has been out of service for some time. A corporate review link was sent to me and returned to BW corporate. For a fact BW corporate does send the full review to the general manager; or whomever looks after customer service at the property. No one reached out to me from BW Orillia hotel. This alone highlights their callous and uncaring attitude towards guests. No apologies; no trying to win me over to come again. Horrible!!! Not sure if I'd give this property a second chance!

Dinner was Excellent at on site restaurant. Our Server Ryan was outstanding. Highly recommended…read more Thank you Chef, we tried items we never have before...very satisfied.