Fast response time and straight forward pricing. I appreciated their kindness and quick turnaround…read moretimes time.

We had an alleged billing error which was quickly corrected. The faucets were installed quickly…read moreand our plumber was very knowledgeable. Marianne Shannon

Brock was very competitive and got the bid. He was on time and very professional in his work and we…read moreare very pleased with the RO system and softener system he installed. We highly recommend Brock for all your home plumbing needs.

Recently had a softener installed and service was awesome! Owner was friendly, knowledgeable and…read morefollowed up to make sure everything was running smoothly. Highly recommend! Bonus-- local, independent small business!

The young man working there was very friendly and helpful…read more Took my water bottles there to get filled up. Store is clean and they have products that they sell if you are looking for cool water dispensers for the home. I'm quite sure their water is better than the water kiosks at the grocery stores!

Steve and Daniel came to install a R.O. system for us. They were professional, polite and…read moreinstalled to our specifications. The water tastes wonderful and 3rd party testing came out great! Thank you Mike and your team!

I've had them come out and install a reverse osmoses system under my kitchen sink (also connected…read moreto my fridge for pure ice maker) and a water softener for the rest of the house in my garage. I'm impressed with the finished products and the much improved water quality. I can now do home dialysis where as before there was too much calcium in my water tests. Definitely a home improvement and great guys. Water for showers and clothes/dish washing is notably better.

Fairly attentive when I was having a $3500 system installed last year, but it wasn't always easy to…read moreget them back for the repeated visits needed to fix leaks. This year, they've cancelled the first appointment to install new filters, and today simply no-showed. I waited all morning for someone to show up for the 9-10am appointment. I called the office around 10:30 and had to leave a message. When I called back about an hour later, I was asked to reschedule. They offered the familiar lame excuses that have been commonplace. Follow-up and follow-through are not their strengths. Sloppy and unreliable are how I would describe them. There is nothing special they have to offer, and their products are easily available at big box hardware stores. Save yourself the frustration and inflated price, and look elsewhere for these services. Absolutely not recommended.

I was so impressed with how overly enthusiastic the staff was to help me and answer my many…read morequestions. This kind of genuine service is very rare these days. I was uncertain how to change the filter and the gal that helped me "demonstrated" on a model so I knew just how to do it. I will be back for all of my water softener equipment and service. Thank you kindly, Gwen B.

Kinetico is the best soft water ever! I would definitely get this system again. Very low salt…read moreuse and great water!

We had them repair our show value. They were very professional and got the job done in a timely…read moremanner. With no service fee to show up. Highly recommend them.

I had a backed up pipe under the house and Meridian Plumbing came out quickly and took care of our…read moreissue. They were very pleasant to work with but a little pricey. Although when you have a problem you're willing to pay whatever to get it fixed!

I contacted Smile Plumbing to help install a gas line so I can change out my electric stove to gas…read more Sean was quick to reply to my message, and showed up the next day to evaluate. He gave a very fair estimate and we scheduled for a couple days out to allow for my new stove to be delivered. He took care of everything from pulling city permits, scheduling inspections and making sure my new stove was installed and ready to go for me with minimal down time. I'm thrilled to have such an awesome plumber to call for all my future needs. I highly recommend Sean for anything you need. I can't say enough about how wonderful and easy every aspect of the service has been.

Sean from Avid plumbing was an amazing referral from a handyman of mine and I highly recommend him…read more Sean has a work ethic that you don't see often anymore, it was very refreshing. He is so polite, very professional, communicative and take so much pride in his work. He was apprehensive at first to do an outdoor shower for liability purposes, but still came to spec the job, which I really appreciated. He ended up taking the job and was exciting about the challenge and the design and went as far as doing research on how he could make the water valves safe from freezing in the winter. He just went above and beyond every step of the way. I really appreciated the complementary home inspection of all the plumbing inside and outside the house PRIOR to starting any work. That was so smart and so nice and it actually turned out to be a life saver for me when he found a pin hole leak in a pipe underneath my house that had been leaking for weeks! I am not sure anyone else would have found that. Needless to say, he ended up fixing that, saving me a disaster down the road and getting the shower done in two visits. He worked non-stop all day, is very clean and neat and takes so much pride in his work. I highly recommend him! I am very happy :)

We had to call because our water softener was leaking. I agreed to a $100 emergency fee. He gets…read morehere. Finds a simple answer. (Tube came out of drain). Zip ties the tube and charges me another $100. I repeatedly asked him to check my crawl space for water leaks but he kept giving me lame excuses. What happened to due diligence?!!!! (Brandon). The phone service was all AI. I couldn't get to the right people and they said they call me back in two days! Get rid of the AI!!!!!

They pay the employees on commission and when there employees sell a big job, they don't pay them…read moreand force them to quit. They are the most unethical plumbing shop in Idaho