My first review regarded a fairly simple faucet repair. I was impressed with Desired Plumbing's…read morequick response to my call, and the quality of the repair. But a new installation? weekend emergency? answer the phone on Sunday? Here's how this situation worked out. I was to leave town for the holidays and decided to check my house for problems, one of which has been my ancient hot water heater. This was an incredible 35 years old, qualifying for the some kind of world record. Sure enough, water was leaking onto the floor. And on Sunday afternoon. So I left a message and wrote an email. Within an hour or so Helene responded that the owner, Neil, would come the next morning. Neil was on schedule and offered to try to fix the leak, but it was due to an old fitting that might result in a bigger leak, and anyway replacement was overdue. One reason I'd postponed this for so long was I knew the job wouldn't be easy. The unit was jammed into a very small utility closet next to the HVAC. Neil gave me a very reasonable estimate, I could leave and the repair would be done in two days. As it turned out, the person I was to visit developed Covid. So I got to see Alix and Daniel do the work. It was not an easy job, many connections were outdated and needed to be brought to current code. The new unit is better insulated than the old so it was larger as well. Plus the old unit weighed a ton due to years of mineral deposits in the tank. But these guys made it happen. I absolutely recommend Desired Plumbing.

They communicated well, despite a glitch about the correct toilet model number, were prompt, polite…read moreand reasonably priced. Highly recommend!

Extremely professional and friendly. They installed a heat…read more pump system and a water conditioner and filter.

KC has performed 2 plumbing jobs and 1 major HVAC job for us…read more They are the most professional and friendly company I have ever worked with. Every single technician is polished, polite, communicative and knowledgeable about everything they do. I will always call them for any issues. I strongly recommend them.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

After a frustrating experience with another company, I'm incredibly grateful I found this team…read more My water heater started leaking from the second floor into the first, and I needed help fast. From the moment I called, they were responsive, professional, and honest. They were able to come out within an hour, which was a huge relief given the situation. The technician quickly assessed the problem and gave me a straightforward, fair quote $2,300 to replace the water heater, which was significantly lower than what another company had tried to charge me. No pressure, no upselling, just clear communication and solid work. They completed the entire installation in about two hours, and everything has been working perfectly since. You can tell they know what they're doing and respect your time. What really stood out to me was their honesty. I asked what they would have charged to replace my laundry room valves (something I had just paid way too much for elsewhere), and they told me around $350. That level of transparency says a lot about their integrity. If you're looking for a company that is reliable, reasonably priced, and professional, I highly recommend them. I'll definitely be using them again for any future plumbing needs.

Trevor replaced my 26 year old water heater in one day. No fuss or mess…read more Price seemed reasonable. Kindly answered all my questions about water heater operations. Love the dog (who did not come with Trevor). Joan V

This business may be competent but the prices quoted are crazy expensive. I took several quotes for…read morethe work I needed done and every one of them was less expensive for the same amount of work.

Fast service, reliable, competent, and very friendly. They diagnosed my problem immediately, had…read morethe correct part to replace with them and all done in 20 minutes! Great team, and family owned. They get my vote for the best ever! Thanks, guys!

I've been using Kelly Plumbing & Heating for all of our HVAC needs since our house purchase a year…read moreago. They've been prompt, they explain issues extremely well to a layman like myself, and their prices are fair. Most recently, I reached out since I thought my three-zone AC wasn't working properly. They called me back and explained super clearly that I actually did not have an issue and they figured they'd save me a bit of money. Fantastic business and highly recommended if you're in the Novato area!

They replaced our HVAC system. When we had a couple of probems after the installlation, they took…read moretotal resposibility and came in to effect needed adjustments. The system works beautifully.

Used for a general annual HVAC maintenance-Great service, thorough and professional-would use again.read more

Called about small leak from a valve on the outside of my home . They called back and scheduled to…read morecome out on Saturday. Which was really convenient for me since I'm not home during the week much. The sent a text with a picture of the plumber coming "Damon". I Love that you know who to expect is showing up. Damon showed up and was friendly , knowledge and very efficient . Got the job done fast and communicated great. Thanks Damon!!!!

Small Jobs was great! Jeremy returned my call about a blocked shower drain right away and was…read morehelpful in scheduling the visit and in letting me know all the details. I received texts confirming my appointment window and when the Chris, the plumber, was on his way. I appreciated the inclusion of a friendly photo of Chris. Chris showed up at the very beginning of their window of time, was very helpful and respectful of my home and got the job done quickly. Thanks, Small Jobs! I'll definitely call you the next time I have a plumbing issue.